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S5Mark proxy?


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#1 RaraCrazy

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Posted 02 July 2017 - 04:55 PM

Hello! I am Corey. I recently tried installing a program from a website. Instead of installing the program, it installed a virus called S5Mark. I did some research on this and it seems to be a adware virus. But that wouldn't explain why after I delete the virus using the Windows 7 control panel my computer cannot carry out updates. Meaning I cannot download updates. I tried downloading a file from my Internet Explorer and it worked. But when I try to update a program called Discord it won't work. I am also trying to reinstall Google Chrome but it say I am not connected to the internet. I need help!



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#2 jwoods301

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Posted 02 July 2017 - 06:21 PM

Adware and malware are not normally deleted using the Windows Control Panel.

 

Have you tried using System Restore to roll back to a point before you deleted stuff?

 

If you have no restore points (System Restore should always be enabled) or System Restore did not work, do the following...

 

Type cmd.exe in the search box, and right click on the result, selecting Run as administrator.

Type sfc /SCANNOW and press Enter.

 

It may take 3 or 4 attemps for sfc to fix any corruption it may find.


Edited by jwoods301, 02 July 2017 - 06:22 PM.


#3 jwoods301

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Posted 02 July 2017 - 06:25 PM

Adware and malware are removed using tools such as the following...

 

Download and run AdwCleaner -

https://www.bleepingcomputer.com/download/adwcleaner/

Download and run Malwarebytes Anti-Malware -

https://www.malwarebytes.org/antimalware/

Download and run the portable version of Zemana Anti-Malware

https://www.zemana.com/en-US/Download

Download and run Junkware Removal Tool -

https://www.bleepingcomputer.com/download/junkware-removal-tool/

 

Run these next.

 

 

Note: Before making any changes to your system, or running any removal tools, create a System Restore point first.

 

http://www.dummies.com/computers/operating-systems/windows-7/how-to-create-a-system-restore-point-in-windows-7/

 

 

You may need to download these to another computer and walk them over and install them on the system with the issues.

 

The drawback will be that if you do not have an Internet connection, the programs will not be able to update to newest definitions.


Edited by jwoods301, 02 July 2017 - 06:40 PM.


#4 RaraCrazy

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Posted 02 July 2017 - 09:55 PM

Thank you Jwoods301 for trying to help. I am currently doing the sfc /SCANNOW I did all the other downloads except for Zemana. Junkware and Malwarebytes don't work. AdwCleaner stated it found some corrupted files but it didn't work neither. So I will update you on Zemana and Sfc /SCANNOW.



#5 RaraCrazy

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Posted 02 July 2017 - 10:34 PM

Sfc /SCANNOW did not work.



#6 jwoods301

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Posted 02 July 2017 - 10:41 PM

I did all the other downloads except for Zemana. Junkware and Malwarebytes don't work. AdwCleaner stated it found some corrupted files but it didn't work neither.

 

So when you say "didn't work", do you mean you couldn't get them installed, couldn't get them to run, or they ran but nothing changed?



#7 RaraCrazy

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Posted 02 July 2017 - 11:01 PM

I did all the other downloads except for Zemana. Junkware and Malwarebytes don't work. AdwCleaner stated it found some corrupted files but it didn't work neither.

 

So when you say "didn't work", do you mean you couldn't get them installed, couldn't get them to run, or they ran but nothing changed?

 

Malwarebytes couldn't connect to the service/Update. AdwCleaner removed some files that seemed relevant but weren't. Junkware wouldn't download. I just got rid of the "Proxy virus" thanks to you! It turns out Zemana was the fix I needed. Once I opened the software it told me there was a rootkit installed onto my computer. It informed me to restart my computer. Once I did I can once again update and download anything I want. Of course now I will take extra security measures.


To anyone using this thread for future reference, if you have gotten a virus from the website crotorrents.com download Zemana!



#8 jwoods301

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Posted 02 July 2017 - 11:03 PM

Good news.

 

You might take a look at Brian Krebs' 3 Basic Rules for Online Security and Tools for a Safer PC -

https://krebsonsecurity.com/2011/05/krebss-3-basic-rules-for-online-safety/

https://krebsonsecurity.com/tools-for-a-safer-pc/






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