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Can TDSSKiller run without internet access?


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4 replies to this topic

#1 BlackFive

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Posted 02 July 2017 - 01:53 PM

I've been asked to run TDSSKILLER on a pc with a likely root kit infection. It won't run.

Two questions:

1. Must TDSSKiller have internet access to operate? The problem we are trying to solve is affecting internet connectivity. I can sometimes get internet in safe mode, but not in normal.

2. One website recommends changing the name of the TDSSKiller program. Will any fake name work?


Edited by hamluis, 13 July 2017 - 12:20 PM.
Moved from Win 7 to AV/AM/Privacy - Hamluis.


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#2 frogbreath

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Posted 02 July 2017 - 02:20 PM

It doesn't need the internet to run but it will do to get the latest update's before you run a scan.

Without the latest updates It may miss something. 

If it won't run you could try changing the name or try running another program like Malwarebytes Antimalware. 

Always before you run a scan with any antimalware tool you should update



#3 frogbreath

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Posted 13 July 2017 - 12:27 PM

If you still have a malware issue you'd be better posting in the Malware section in this forum.



#4 jwoods301

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Posted 13 July 2017 - 05:29 PM

You already have an open thread on this issue.

 

https://www.bleepingcomputer.com/forums/t/650669/no-network-connection-in-safe-w-networking-ipconfig-help/#entry4275165

 

Please post your questions there.

 

You also haven't updated that thread with the results of the suggestions you were given.


Edited by jwoods301, 13 July 2017 - 05:33 PM.


#5 quietman7

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Posted 13 July 2017 - 07:52 PM

I've been asked to run TDSSKILLER on a pc with a likely root kit infection. It won't run.

Who asked you to run it?

Some types of malware will target security tools to keep them from running properly. In some cases it may be necessary to redownload TDSSKiller and rename it to something else (i.e. iexplore.exe, explorer.exe, winlogon.exe) before beginning the download and saving to the computer. You can also give it a random name with a .com or .scr file extension (i.e. 123abc.com, 456def.scr).

If TDSSKiller still will not run, and you are using Windows XP, Vista or Windows 7, another option to try is Symantec's Backdoor.Tidserv Removal Tool (FixTDSS) which has been successful in some cases.

If you need individual assistance with a malware infection, you should start a new topic in the Am I infected? What do I do? forum.

OR follow the instructions in the Malware Removal and Log Section Preparation Guide. When you have done that, start a new topic and post your logs in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team.
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