Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

BSOD W7 64 (win32k.sys)


  • Please log in to reply
2 replies to this topic

#1 Marco_105

Marco_105

  • Members
  • 30 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:France
  • Local time:10:31 PM

Posted 28 June 2017 - 08:32 PM

Hi,

Am I die ?

While runing a game sudenly crash with BSOD.

I try to find what happend with 'WhoCrashed' and it give following report:

crash dump file: C:\Windows\Minidump\062917-6801-01.dmp
This was probably caused by the following module: win32k.sys (win32k+0x2640E)
Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFFF9600008640E, 0x0, 0x19)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\win32k.sys

Don't really know what win32k.sys could be, some advise ?



BC AdBot (Login to Remove)

 


#2 Marco_105

Marco_105
  • Topic Starter

  • Members
  • 30 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:France
  • Local time:10:31 PM

Posted 29 June 2017 - 03:58 AM

SysnativeBSODCollection seems not running anyhting...

 

I run BSOD inspector and bring all zip file here ?


Edited by Marco_105, 29 June 2017 - 04:40 AM.


#3 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,090 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:04:31 PM

Posted 29 June 2017 - 07:12 AM

Regretfully, I can no longer afford to spend time analyzing systems with Windows 7 and earlier OS's.

My suggestions for them are:

1)  Perform a "clean" install of Windows to see if that stops the BSOD's:  http://www.carrona.org/canned.html#clean

2)  If that doesn't stop the BSOD's, then first try these free hardware diagnostics:  http://www.carrona.org/hwdiag.html 
If all of the hardware diagnostics pass, try this procedure (designed for desktops, not real easy for laptops):  http://www.carrona.org/strpdown.html

Good luck!

 


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users