Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Last successful 64-bit Vista update was 8/6/2016, hangs at "Checking..."


  • Please log in to reply
19 replies to this topic

#1 DickN

DickN

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:04:53 AM

Posted 28 June 2017 - 07:45 AM

My 64 bit Vista (SP2) system fails the "wanna cry" vulnerability check, so I tried to update it.  That's when I discovered I hadn't had a successful MS update since 8/6/2016, KB3168965.  Windows Defender update KB915597 failed on 8/17/2016, and there's no update history after that.  Control Panel->System and Maintenance->Windows Update->Check for Updates has been spinning its wheels for over an hour now.

 

I'm reading in <https://support.microsoft.com/en-us/help/949104/how-to-update-the-windows-update-agent-to-the-latest-version> that I need to update the Windows Update agent, but since "Vista support has ended" I can't find a link to that update.  I'd like to at least bring this computer up to the last update issued.  Is that still possible?

 

Also, is it possible to upgrade directly from Vista to Windows 10?

I looked at the system requirements for Win 10, and I don't know whether my "NVIDIA GeForce 6150E nForce 430" display adapter qualifies for Win 10.  Computer is a quad-core AMD 9150e, 1.8GHz with 4 GB RAM.

 

I have a Floppy drive on "Standard floppy disk controller" with driver version 6.0.6001.18000, which I need to keep.  It's my only interface with an old system running DRDOS that contains records I need to maintain and haven't found a way to convert from Perfect Calc to any current spreadsheet format.  Porting via CSV files won't work because I have formulas that depend on data being in the right cells.  I mention all this only in anticipation of being advised to just update everything and junk the floppy.  My only misgiving about the floppy is that Vista seems to want to cache the whole disk and if it find a bad block I can't get past it.

 



BC AdBot (Login to Remove)

 


#2 mikey11

mikey11

  • Members
  • 1,393 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Psychiatric Ward @ Beelitz-Heilstatten Hospital, Beelitz, Germany
  • Local time:10:53 AM

Posted 28 June 2017 - 08:01 AM

i had the same problem on a dell with similar specs and vista,

 

my last update was last july and it would not update, it would sit at "checking for updates" for literally 12 hours,

 

i ended up giving up and installing windows 7 on it, only paid about 15 bucks for the key



#3 JohnC_21

JohnC_21

  • Members
  • 23,622 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:53 AM

Posted 28 June 2017 - 09:14 AM

If you have the patience then read through this BC thread.

 

As you know, security updates are no longer being provided by Microsoft for Vista. I would not do internet banking or purchases on the computer. Consider putting another OS on the computer. Linux or Windows. 

 

You can check your computer for a possible upgrade to Windows using the upgrade advisor. If you do not plan on upgrading to Windows 7 at least consider booting a live linux DVD when doing your banking or purchases on the internet. The linux distro would depend on your CPU and RAM. Post any linux questions in the BC linux forum. People migrating from Windows have an easier time migrating to Mint linux. But, if you have mission critical Windows programs or hardware that does not support linux you are better off either upgrading if possible or purchasing a new Windows computer.

 

If you do get Vista to update see this BC thread on possible updates after Vista end of life.



#4 DickN

DickN
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:04:53 AM

Posted 28 June 2017 - 09:48 AM

Windows 7 is a very good OS - I have it on a laptop and I like it better than Win 10 which some friends have.  I just don't want to have to rev this (Vista) one again when support for 7 runs out, although if I can bump from Vista to 7 but not to 10 I'd consider doing that anyway.  I also have a 2006 laptop with a 60 GB HDD, still running XP.  None of the computers I use online have ever had my SSN nor any account #s typed into them.  I browse catalogs online, but I regard internet security as an oxymoron, and getting PayPal email scams is bad enough when I don't have a PayPal acct.  Too bad so many vendors don't want my business via phone.

 

Thanks for the links, JohnC_21 - will check them out.



#5 JohnC_21

JohnC_21

  • Members
  • 23,622 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:53 AM

Posted 28 June 2017 - 10:44 AM

No problem, you may also want to consider dual booting Vista with a linux distro. Personally I dual boot Ubuntu with XP on a very old Emachines computer.



#6 DickN

DickN
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:04:53 AM

Posted 28 June 2017 - 09:27 PM

JohnC_21 - I've been reading the first BC thread you cited, and it looks like this protracted Checking for Updates is the New Normal.  So I restarted it.  I have a quad-core, so it's taking up 25% and hardly, if at all, doing any internet i/o.  Will let it run overnight, but if it's still hung in the morning would it be worthwhile to uninstall that last successful update, KB3168965?  It's a security update (x64), but can it cause a problem like this?  Since the hang (if it is one) happens at Checking..., I might have to uninstall all the updates from that date since it presumably could be any of them.  There were Vista X64 security updates KB3170455, KB3163251, KB3163244, and the others were for IE9 (which I never use), MS Office (ditto) and the Malicious Software Removal Tool.

 

Also, what's the KB # for the Update Agent update?  Updates KB3145739, KB3161664 and KB3153199, cited in the aforementioned thread, are already installed.

 

Long time ago I had a system with Red Hat Linux and Win2000.  I used to describe it as "a Red Hat and two boots".  I never did get around to learning enough about Linux to make it really useful to me.  At the time, I thought a command line interface would be more natural for me than a GUI since that's what I was accustomed to.



#7 jwoods301

jwoods301

  • Members
  • 1,489 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:12:53 AM

Posted 28 June 2017 - 09:43 PM

It is not possible to upgrade Vista to Windows 10.

 

https://www.microsoft.com/en-us/windows/windows-10-specifications?OCID=win10_null_vanity_win10specs

 

The other alternative is to get the updates using WSUS Offline.

 

http://download.wsusoffline.net/

Good tutorial video...


Edited by jwoods301, 28 June 2017 - 09:46 PM.


#8 lmacri

lmacri

  • Members
  • 452 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Canada
  • Local time:03:53 AM

Posted 28 June 2017 - 10:02 PM

My 64 bit Vista (SP2) system fails the "wanna cry" vulnerability check, so I tried to update it.  That's when I discovered I hadn't had a successful MS update since 8/6/2016, KB3168965.  Windows Defender update KB915597 failed on 8/17/2016, and there's no update history after that.  Control Panel->System and Maintenance->Windows Update->Check for Updates has been spinning its wheels for over an hour now.

 

Hi DickN:

 

I've been posting in KellyB56's thread Windows Vista Update Hangs at "Checking For Updates" for over a year now.  Skip straight to post # 423 on page 29, which includes a link to step-by-step instructions on page 1 of m#l's thread Updates not working, it has been searching for updates for hours in the MS Answers forum for a possible fix to speed up Windows Update.

 

If Windows Update hasn't run on your machine since August 2016 you will likely have to pre-install all five speed up patches listed in STEP # 2 [KB3205638 (rel. 13-Dec-2016); KB4012583 (rel. 14-Mar-2017); KB4015195 / KB4015380 / KB4014661 (rel. 11-Apr-2017)] of the instructions in m#l's thread to get Windows Update working again. See Note 6 if you have MS Office 2007, MS Office 2010 or the MS Office Compatibility Pack SP3, since there are additional speed up patches for those Office products that must also be pre-installed to speed up Windows Update.

 

The Windows Update Agent (C:\Windows\System32\wuaueng.dll) v7.6.7600.256 for Vista SP2 has not been updated since June 2012 so you should already have the latest available version on your system.

-----------
32-bit Vista Home Premium SP2 * Firefox ESR v52.2.0 * NS Premium v22.9.4.8 * MBAM Premium v3.1.2



#9 DickN

DickN
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:04:53 AM

Posted 29 June 2017 - 10:52 PM

Imacri -

 

I've downloaded & intalled the 4 required Vista and one IE9 updates, rebooting after each one.  This went quite smoothly.  Then, with automatic updates still disabled, I clicked Check for Updates, hoping to get the rest of the missing ones.  That was at 11:05.  It's still running at 23:04.  Looks like the speedups haven't sped up checking for updates.  I note your advice that a missing update for MS Office or IE can slow down the search.  There were updates for MS Office and Excel in the list, but I got "does not apply to your system" when I tried to install them (following the numeric order).  The MS Office I have is a "free trial" version which has expired, so I guess it wouldn't get any updates.

 

Jwoods301 -

 

Meanwhile, I downloaded WSUS 10.9.2 (since that's the last one that supports Vista) and started Update Generator.  About 2 GB downloaded so far.  I'm not clear on what to do after it finishes downloading updates, and definitely wasn't clear on how to exclude a date range of updates from the download, otherwise I'd have skipped everything before August 2016.  Where is the executable which installs only the missing updates?  I didn't see any .exe's in the zip other than the Generator.

 

I haven't tried Update Advisor yet to see whether I can rev this computer from Vista to 7, but it's on my todo list.



#10 jwoods301

jwoods301

  • Members
  • 1,489 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:12:53 AM

Posted 29 June 2017 - 11:49 PM

In the Client folder, use UpdateInstaller.exe



#11 lmacri

lmacri

  • Members
  • 452 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Canada
  • Local time:03:53 AM

Posted 30 June 2017 - 07:17 AM

Imacri -

 

I've downloaded & intalled the 4 required Vista and one IE9 updates, rebooting after each one.  This went quite smoothly.  Then, with automatic updates still disabled, I clicked Check for Updates, hoping to get the rest of the missing ones.  That was at 11:05.  It's still running at 23:04.  Looks like the speedups haven't sped up checking for updates.  I note your advice that a missing update for MS Office or IE can slow down the search.  There were updates for MS Office and Excel in the list, but I got "does not apply to your system" when I tried to install them (following the numeric order).  The MS Office I have is a "free trial" version which has expired, so I guess it wouldn't get any updates.

 

Hi DickN:

 

If you can get the WSUS Offline Update tool working just note that v10.9.2 was the last version to support Vista SP2.  The change log for the current v11.0.0 (released 28-Jun-2017) at http://download.wsusoffline.net/ states "Support removed for Windows Vista since Microsoft discontinued support for it on April 11, 2017".

 

You didn't mention which trial version of MS Office you have but if it is unpatched it will likely continue to cause Windows Update to hang at "Checking for updates..." after you're updated to April 2017, so I'd suggest you uninstall this trial version if it's not going to be used.  The only MS Office products listed in Volume Z's post on page 1 of peggybeggs' thread why has vista stopped automatic updates? that required speed up patches are Excel/Word 2007, Excel/Word 2010 and/or the MS Office Compatibility Pack SP3.  I have an older version of MS Office Professional 2003 that hasn't received security updates for several years and can confirm that my Windows Update will hang every Patch Tuesday unless I pre-install the monthly update for my MS Office Compatibility Pack SP3 add-on first.

 

ASIDE:

 

There are five special out-of-band security updates for Vista SP2 that Microsoft released in June 2017 to patch vulnerabilities for the NSA-leaked exploits EnglishmanDentist, EsteemAudit and ExplodingCan - see Tables 2 and 3 of the Microsoft Security Advisory 4025685: Guidance for Older Platforms: June 13, 2017.  These new security updates are not delivered via Windows Update and I don't believe they will be installed by WSUS  Offline Update.  Once you are patched to April 2017 refer to the thread More Shadow Brokers Exploits Patched June 2017 for Win XP and Vista for instructions just in case they are still missing and have to be installed manually.

-----------
32-bit Vista Home Premium SP2 * Firefox ESR v52.2.0 * NS Premium v22.9.4.8 * MBAM Premium v3.1.2


Edited by lmacri, 30 June 2017 - 07:20 AM.


#12 DickN

DickN
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:04:53 AM

Posted 30 June 2017 - 09:51 AM

Imacri -

 

Odd thing happens when I close the Checking for Updates window:  The svchost.exe continues running at 25% CPU.

 

 

I uninstalled the 60-day free trial version of MS Office.  It was shown as a student version.

 

I also have:

 

MS Web Publishing Wizard 1.52 [funny, the Publisher field is blank], installed 7/19/2012

MS Works [no rev nor date shown], installed 11/6/2012

 

MS Office Power Point Viewer 2007, installed 6/4/2016

MS Silverlight, installed 7/2/2016

 

MS ,NET Framework 3.5 SP1, installed 6/28/2009

MS .NET Framework 4.5.2, installed 1/15/2016

       [Do I really need both of these?  I'd have thought the newer install would have removed the old one.]

 

MS SQL Server 2005 Compact Edition [ENU], installed 6/28/2009

 

MS Visual C++ 2005, multiple components installed 2008 - 2011

      Two instances of MS Visual C++ 2005  ATL Update kb973923 - x64 8.0.50727.4053, both inst 8/19/2009

 

MS Visual C++ 2008, multiple components installed 2008 - 2011

      Two instances of MS Visual C++ 2008  ATL Update kb973924 - x64 9.0.30729.4148, both inst 8/19/2009

 

How would I wind up with 2 instances of the same update for each of these Visual C++ versions?

 

There's also:

 

MSXML 4.0 SP2 (KB954430), inst 6/28/2009

MSXML 4.0 SP2 (KB973688). inst 12/2/2009

 

 

Eureka!  While i was typing this, Check for Updates was still running in the background (that's about 23 hours now).  I guess uninstalling that expired MS Office did the trick - I now have a Windows Update window showing 35 "important" and 1 "optional" update.

 

The odd thing now is there are 6 updates listed for Office 2007 including 3 for Compatibility Pack SP3, and the only MS Office 2007 component I have is the Power Point Viewer.  Will see what happens when it tries to install them.

 

Will also check those links re: "shadow broker exploit" patches.  4 of the "Office 2007" updates are dated 6/13/2017.  These and 2 more dated 5/9/2017, are the only ones dated after 4/11/2017,  Of these six, only kb4017018 appears in the WSUS log file.

 

 

jwoods_301 -

 

re: UpdateInstaller.exe

 

Thanks - I didn't look there.



#13 DickN

DickN
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:04:53 AM

Posted 30 June 2017 - 03:38 PM

All -

 

Thanks for the help!  Microsoft Update ran to completion, including all 4 Office 2007 updates.

 

The 5 updates listed in <https://answers.microsoft.com/en-us/windows/forum/windows_vista-update/more-shadow-brokers-exploits-patched-june-2017-for/9c4bb6c9-79bd-4313-b92c-dfb23f4c5711>,

 

KB4018271

KB4018466

KB4021903

KB4024402

KB4019204

 

were not included, and the computer still flunked the ESETEternalBlueChecker.exe test.  I installed these manually, and now it passes.  Seems a bit odd that Microsoft considers these important enough to make available but not to distribute via the same update route as Windows Defender and MSRT. 

 

 

XP patches:

 

It looked to me like Microsoft has issued a similar fix for XP and I tried to find the corresponding page for XP.  Finally tried substituting xp for vista in the URL above and got what looks like exactly the same page, but if I change Vista to XP in the links for the update files I get all the XP versions.  I'll also try the vulnerability checker on XP.

 

Maybe there's a simpler way to get to the XP updates, but this will do.



#14 lmacri

lmacri

  • Members
  • 452 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Canada
  • Local time:03:53 AM

Posted 30 June 2017 - 05:47 PM

Hi DickN:

 

Glad to hear you're making progress.

 

...Odd thing happens when I close the Checking for Updates window:  The svchost.exe continues running at 25% CPU.

 

There is no Cancel button on the Windows Update interface and simply closing the interface will not stop any Windows Update sessions running in the background.  The Windows Update Agent will continue to search through the update catalog wsusscn2.cab and saturate one core of your CPU (i.e., 25% CPU activity with a quad core CPU) after the interface is closed.  You must follow STEP # 1 in the instructions on page 1 of m#l's thread Updates not working, it has been searching for updates for hours and disable automatic Windows Updates [Windows Update | Change settings | Important updates | Never check for updates (not recommended) and then re-boot; the re-boot is critical] to stop Windows Update once it has started.

 

...The 5 updates listed in <https://answers.microsoft.com/en-us/windows/forum/windows_vista-update/more-shadow-brokers-exploits-patched-june-2017-for/9c4bb6c9-79bd-4313-b92c-dfb23f4c5711>,

 

KB4018271 / KB4018466 / KB4021903 / KB4024402 / KB4019204

 

were not included, and the computer still flunked the ESETEternalBlueChecker.exe test.  I installed these manually, and now it passes....

 

XP patches:

 

It looked to me like Microsoft has issued a similar fix for XP and I tried to find the corresponding page for XP.  Finally tried substituting xp for vista in the URL above and got what looks like exactly the same page, but if I change Vista to XP in the links for the update files I get all the XP versions.  I'll also try the vulnerability checker on XP.

 

Maybe there's a simpler way to get to the XP updates, but this will do.

 

There are several more security updates for Win XP SP3 that must be manually installed to protect against the NSA-leaked exploits released by the Shadow Brokers and download links are included in Tables 1, 2 and 3 of the Microsoft Security Advisory 4025685: Guidance for older platforms: June 13, 2017.  Vista SP2 has a shorter list of five applicable updates because many of  the security updates in that advisory were automatically delivered via Windows Update before Vista SP2 reached it's end of extended support on 11-Apr-2017.

Be sure you go through that Security Advisory 4025685 and ensure that all applicable Win XP SP3 updates KB958644 / KB2347290 / KB4012598 / KB4012583 (Table 1), KB4022747 / KB4018271 (for IE8, not IE9) / KB4018466 / KB3197835 / KB4024323 (Table 2), and KB4025218 / KB4024402 / KB4019204 (Table 3) are installed on your Win XP SP3 machine.

Assuming you installed the correct KB4018271 for IE8, that could still leave you with KB958644 / KB2347290 / KB4012598 / KB4012583 (Table 1), KB4022747 / KB3197835 / KB4024323 (Table 2), and KB4025218 (Table 3) to manually install if any are missing.  There are separate links in the Security Advisory for 32-bit and 64-bit Win XP SP3, or you can use the following links to the .msu installers in the Microsoft Update Catalog:
     http://www.catalog.update.microsoft.com/Search.aspx?q=KB4018271 XP Internet Explorer 8 (if you still need the IE8 patch)
     http://www.catalog.update.microsoft.com/Search.aspx?q=KB958644 XP
     http://www.catalog.update.microsoft.com/Search.aspx?q=KB2347290 XP
     http://www.catalog.update.microsoft.com/Search.aspx?q=KB4012598 XP
     http://www.catalog.update.microsoft.com/Search.aspx?q=KB4012583 XP
     http://www.catalog.update.microsoft.com/Search.aspx?q=KB4022747 XP
     http://www.catalog.update.microsoft.com/Search.aspx?q=KB3197835 XP
     http://www.catalog.update.microsoft.com/Search.aspx?q=KB4024323 XP

     http://www.catalog.update.microsoft.com/Search.aspx?q=KB4025218 XP
-----------
32-bit Vista Home Premium SP2 * Firefox ESR v52.2.1 * NS Premium v22.9.4.8 * MBAM Premium v3.1.2   


Edited by lmacri, 30 June 2017 - 05:56 PM.


#15 DickN

DickN
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:04:53 AM

Posted 01 July 2017 - 09:50 AM

OK, Got 'em all!

 

This added 5 more updates to the system.  KB958644 & KB2347290 go back a ways - they were already installed in 2009 and 2010, but I didn't find them in the "Add/Remove Programs" list because I was only looking at the end of the list.  Didn't get any error message when I tried to install them, but at least I didn't get 2 instances of them in the list like I mentioned above for C++ on the Vista system.

 

There was one update in the Vista list, KB4021903, which didn't yield a valid link when I changed 'vista' to 'xp'.  I tried to install all the updates in chronological order, which I thought would be the same as numerical order, but due to my omissions yesterday the chronological order was not preserved.  I hope MS has some algorithm in place that prevents replacing a new patch with an old one, or worse yet, replacing part of a new patch with an old one.

 

Thanks again!

 

 - DickN






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users