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ad.doubleclick server not found - can't remove


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#1 LittleGreenDots

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Posted 27 June 2017 - 04:50 PM

https://www.bleepingcomputer.com/forums/t/650105/addoubleclick-server-not-found/page-2#entry4270332

 

I was referred here as after following all the steps failed to fix the problem.  I can't load some (random) sites and get an error msg stating the ad.doubleclick server could not be found.

 

I am unable to post my FRST logs because I keep getting an error msg stating my post is too long.  I tried sending each log separately, then seing as attachment txt files but all of these attempts have failed.

 

Please advise



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#2 nasdaq

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Posted 28 June 2017 - 07:42 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Attaching a file is a two step process.
You select the file and the click the attach this file button.

How to attach a file to your reply:
In the Reply section in the bottom of the topic Click the "more reply Options" button.
attachlogs.png

Attach the file.
Select the "Choose a File" navigate to the location of the File.
Click the file you wish to Attach.
Click Attach this file.
Click the Add reply button.
===

Attach the logs for my review.

#3 LittleGreenDots

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Posted 28 June 2017 - 03:08 PM

Here are the two FRST logs attached.



#4 LittleGreenDots

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Posted 28 June 2017 - 03:10 PM

Here is the second.  As you can see, I am sending them separately.

 

IF you need additional information, just ask.



#5 nasdaq

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Posted 29 June 2017 - 07:27 AM

The files are not attached.

Try again.

#6 LittleGreenDots

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Posted 29 June 2017 - 02:35 PM

Sorry.  Not getting off to a good start.

 

I am finding more sites where I get this error page load message.  So far, no direct company sites, just second hand sellers of various products from flights to Paris to new cars.

Attached Files


Edited by LittleGreenDots, 29 June 2017 - 06:12 PM.


#7 LittleGreenDots

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Posted 30 June 2017 - 03:00 AM

My computer is totally messed up and I can't use it.  The malware wins.  Please close this thread;  I have to take it in to reinstall Windows. 

 

Thanks anyway.






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