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Win8.1 Laggy Screensaver


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#1 DariRyu

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Posted 27 June 2017 - 01:40 PM

This is, admittedly, a minor issue.  But in my experience, minor issues that crop up with computers ultimately lead to MAJOR ones later.  So I'm going to try to nip this in the bud before it becomes a problem.

 

First off, it isn't my computer that the issue is with.  It's my Partner's computer, a Dell Laptop.  I believe it's an Inspirion 15, 3000 series, and he uses Win 8.1.  The issue started cropping up very recently; the screensaver -- he uses "3D Text" -- started being super choppy and laggy.  It doesn't do this when in preview mode, only when the actual screensaver is running.  And because it lags while running, there's a delay in returning to the desktop too.

 

Any idea what might be causing this, or how to fix it?

 

--Dari

 

UPDATE:  Computer no longer enters screensaver mode AT ALL.  As I thought, this "minor" issue has become a major one.

 

UPDATE 2: Apparently the slowness is starting to affect the normal functions of his computer as well, not just his screensaver ad coming back from it.  I'm not sure what, though, since he's too panicked to tell me exactly how.  He's set the screensaver to "Blank Screen", and it's still lagging while coming out of screensaver.


Edited by DariRyu, 28 June 2017 - 08:11 AM.


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#2 dc3

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Posted 28 June 2017 - 10:03 AM

Try uninstalling the 3D Text, download it and reinstall it.  This sounds like file corruption in this program.


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#3 DariRyu

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Posted 29 June 2017 - 08:53 AM

It isn't just that one screensaver.  ANY screensaver does it.  But not when viewing them in Preview mode.  That's what we've been doing, actually -- bringing up the screensaver options menu, clicking 'Preview', and leaving it when we're done with it.



#4 dc3

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Posted 29 June 2017 - 10:02 AM

It isn't just that one screensaver.  ANY screensaver does it. 

It would have been nice if you had included this piece of information in your first post.

 

Have you run sfc /scannow from the elevated Command Prompt to see if there is file corruption? 

 

If you haven't, I would suggest doing this first. 

Please run System File Checker
 
The sfc /scannow command scans all protected system files and replaces corrupted and incorrect versions with correct Microsoft versions.

Important:  There will be a short message at the end of the scan informing you of the results.  If you receive the message "no integrity violations were found" you don't need to do anything else, no corrupt files were found.  You should watch the scan to see the results at the end of the scan.

This needs to be run using an Administrator account.  

You should not do anything else with the computer while this scan is running.  Do not stop the scan as this can damage Windows files.

You will need to open the Command Prompt to run the sfc /scannow.  The easiest way to do this is to press the Windows key and the X key.   A menu will open with the option Command Prompt (Admin), click on this.  This will open the Command Prompt.

If you are prompted for an administrator password or for a confirmation, enter the password, or click Allow.

Copy and paste the command below in the Command Prompt, then press Enter.

sfc /scannow

This scan will take a while to run, please do not abort the scan as this can result in damage to the operating system.

If integrity issues are found in the scan please post the CBS log using the instructions below.

To find sfc /scannow log click/tap on File Explorer, select the drive which Windows is installed on (this usually is the C: drive), click/tap on Windows, then Logs, then CBS.  If there are more than one log you can identify the log you want by the date and time it was run.  

Copy and paste the log at the host website I've suggested below.

This log usually is very large, for this reason you should use a host website like Dropbox to post the log.  You can start a free 30 day trial.  Once you have loaded the log at Dropbox post a link to the website.

 

 

Have you run any security programs like Malwarebytes Antimalware to see if there is any evidence of an infection?  If you haven't I will provide you with instructions for running a few programs to determine if there are any malware present.  The logs for these programs may not be posted in the Windows forums.  For this reason I will request that this topic be moved to the Am I Infected, What do I do forum.


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#5 GoofProg

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Posted 29 June 2017 - 02:03 PM

I want my flying berkley toasters back....

You know when the screen saver is laggy don't balme the screen saver.  Maybe something is working the computer pretty hard in the background.  You can try to upgrade your 3d drivers too.  Personally I don't like screensavers anymore.  I just use a screen lock. (but I want my flying toasters back...)



#6 dc3

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Posted 29 June 2017 - 02:43 PM

Edit: Never mind.


Edited by dc3, 29 June 2017 - 02:45 PM.

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