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Outlook 2016 error "Something Went Wrong and your search couldnt be completed"


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#1 chugg

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Posted 27 June 2017 - 10:33 AM

Ever since I let miscrsoft tech support into my outlook it has been behaving badly. They put my info in a pst file and it wasnt setup like that before.   Now my search function isnt working when I search for emails, tasks and contacts.  I get the error "Something Went Wrong and your search couldnt be completed".  I tried re indexing and that didnt help.  I tried deleting my deleted mail and that didnt work.  I dont know what to do.  Please help if you can.  



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#2 SMBTech

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Posted 27 June 2017 - 01:05 PM

I've seen some posts suggesting a conflict with Malwarebytes.  Try uninstalling if installed.  Also updates KB4022725 and KB4022405 are being blamed for initiating the problem.  I'm looking at third party options to improve search.



#3 chugg

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Posted 19 July 2017 - 01:23 PM

thank you SMBTech.  I will un install malware bytes as I am still having this problem.  If you find anything else I appreciate it if you let me know.  This is really adding alot of extra hours to my work days.  



#4 Iceriver19

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Posted 21 July 2017 - 07:58 AM

I've seen some posts suggesting a conflict with Malwarebytes.  Try uninstalling if installed.  Also updates KB4022725 and KB4022405 are being blamed for initiating the problem.  I'm looking at third party options to improve search.

 

Just to add to SMBTech's thought to Windows Update.  Check out this article.

 

https://social.technet.microsoft.com/Forums/ie/en-US/b8e24046-0bb1-4624-8ef7-6c268f2a6b13/something-went-wrong-and-your-search-couldnt-be-completed?forum=outlook


One machine can do the work of fifty ordinary men. No machine can do the work of one extraordinary man.

– Elbert Hubbard

 

 

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~IceRiver19~

 


#5 DelPomerinke

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Posted 07 August 2017 - 02:34 PM

Right I've seen the June Patching updates cause Outlook searching issues.    A newer patch was released I believe in August to correct those June Patches,  so just Windows update Client patches again and you should be good to go. 






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