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MS Exchange 2013 Server Question


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5 replies to this topic

#1 dsagez

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Posted 26 June 2017 - 10:31 AM

Every Sunday I have my Server set to run updates and automatically reboot. Recently an issue has shown face that is causing  Clients to the d/c message from Outlook. It appears to only way to resolve this is to reboot the server again. If anyone can shine some light on this issue or point me in a direction it would be greatly appreciated. I will check this forum regularly and if more information is needed just let me know what you need.

 

Thanks to anyone for any help.

 

Server Os - WSBS 2011 S1

Updates are current and stay current

Running ESET for AV but have all Email portion disabled considering I run external filters for email

MS Exchange Console - No special rules just simply Email Routing and Mailbox control.

 

Issue - After scheduled reboot Outlook d/c from server

 

Have tried restarting all services - nothing

Only apparent resolution so far is to manually reboot server again.



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#2 DelPomerinke

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Posted 03 August 2017 - 08:53 PM

Please explain in more detail   'Outlook d/c from server'    

Is ESET Exchange application aware version of AV?

If Outlook is restarted will it reconnect?



#3 nehaxavier

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Posted 04 August 2017 - 05:10 AM

Yes, Please explain more in detail



#4 dsagez

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Posted 07 August 2017 - 07:37 AM

Thank you for the replies, I believe I found the culprit and have resolved my issue. 2 weeks so far of successful reboots.

 

---Correction Exchange failed to work properly after scheduled reboot - This occurred after 2 weeks of successful reboots, It seems Exchange is hanging up, all services are running, have tried restarting all exchange services. Only resolution I can find at the moment is to manually reboot server again.


Edited by dsagez, 07 August 2017 - 07:57 AM.


#5 dsagez

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Posted 07 August 2017 - 08:08 AM

Ok It appears that MSExchangeMailSubmission is failing to automatically start. The only dependencies are Microsoft Exchange Active Directory Topology which appears to start correctly. What would cause the MSExchangeMailSubmission not to start?



#6 DelPomerinke

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Posted 07 August 2017 - 02:45 PM

It's uncommon for that service to NOT autostart.    Possibly the MSExchangeADTopology dependent service is slow to start itself.    If possible check AD and DNS health,  as well if this a virtual machine ensure adequate CPU/Memory resources are applied.   Default step when TS any Exchange server issue is to ensure File Level AV has appropriate exclusions  and/or disable File Level AV temporarily






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