A few weeks ago I noticed Malwarebytes and Roguekiller were missing. I tried to download Malwarebytes but received a windows pop up that the app was blocked for my protection to contact administrator. Thinking nothing, I tried several other cleaners and received the same message. Many steps and days later, I ran across a post that showed how to fix the trusted certificates in order to download Malwarebytes. I did that with success and ran the cleaner. I also read another post of how to clean the infection in steps using different programs, hitman pro, adwcleaner, and others. I have ran all of them but I am not sure the malware is gone. A few times when I have tried to shut down I get the windows message that a program is preventing closing, appears that some internet pages flash in reloading, video on pages play automatically, system lags at times. All of this might be normal. This is a new laptop and I am now running windows 10. I am just nervous at this point. I have never had a bad infection before and it scares me some to not be in the know. If someone could look at my system and let me know if there is anything left I would appreciate it.
I am running windows 10 64 bit.
Thanks in advance.