I suspect that it is trying to use one of the network adapters that was set up to connect at her friends and grandparents.
Do the following -
In the Seach box type cmd and press Enter.
Double click on the result cmd.exe
On the command line type ipconfig /all > network.txt
This will create a text file called network.txt that is located in C:\Users\<Your User Name>
Open the file with Notepad, and copy/paste the text into the thread.
Hi thanks for your help, as follows:
Error: unrecognized or incomplete command line.
ipconfig [/allcompartments] [/? | /all |
/renew [adapter] | /release [adapter] |
/renew6 [adapter] | /release6 [adapter] |
/flushdns | /displaydns | /registerdns |
/showclassid adapter |
/setclassid adapter [classid] |
/showclassid6 adapter |
/setclassid6 adapter [classid] ]
adapter Connection name
(wildcard characters * and ? allowed, see examples)
/? Display this help message
/all Display full configuration information.
/release Release the IPv4 address for the specified adapter.
/release6 Release the IPv6 address for the specified adapter.
/renew Renew the IPv4 address for the specified adapter.
/renew6 Renew the IPv6 address for the specified adapter.
/flushdns Purges the DNS Resolver cache.
/registerdns Refreshes all DHCP leases and re-registers DNS names
/displaydns Display the contents of the DNS Resolver Cache.
/showclassid Displays all the dhcp class IDs allowed for adapter.
/setclassid Modifies the dhcp class id.
/showclassid6 Displays all the IPv6 DHCP class IDs allowed for adapter.
/setclassid6 Modifies the IPv6 DHCP class id.
The default is to display only the IP address, subnet mask and
default gateway for each adapter bound to TCP/IP.
For Release and Renew, if no adapter name is specified, then the IP address
leases for all adapters bound to TCP/IP will be released or renewed.
For Setclassid and Setclassid6, if no ClassId is specified, then the ClassId is removed.
> ipconfig ... Show information
> ipconfig /all ... Show detailed information
> ipconfig /renew ... renew all adapters
> ipconfig /renew EL* ... renew any connection that has its
name starting with EL
> ipconfig /release *Con* ... release all matching connections,
eg. "Wired Ethernet Connection 1" or
"Wired Ethernet Connection 2"
> ipconfig /allcompartments ... Show information about all
> ipconfig /allcompartments /all ... Show detailed information about all