I've been looking around for some kind of solution but haven't seen this particular problem with this new update. My Wife's computer is stuck in a very annoying loop. She will get a pop-up telling her that her pc will be re-started soon or she can restart now. Then her screen tells her that Windows is downloading and installing updates. Do not turn off your computer.
Then when it restarts it says that Windows is preparing your computer, etc. Then after several minutes it pops up with "We couldn't complete the update. Undoing changes". Then after another several minutes it will sometimes do it all over or will just reboot to her original home page.
Under System settings it shows the update is still there.
Her computer is running Windows 10 Pro, 32 bit. ver 1607. The update trying to install is KB4022715.
I'm hoping someone can give me a couple clues and a direction I can go to get this thing resolved.
Thank you in advance for any help or information.... Glenn