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Lost bookmarks,passwords etc.


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#1 1450

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Posted 25 June 2017 - 12:36 AM

Windows 7 pro, Firefox 54. Playing around w/ ccleaner,went to far and cleaned dns and font caches and who knows what else. Lost bookmarks and passwords and add-ons and may be other stuff. Tried system restore no luck. Tried import & backup but no list in drop down. Any help would be greatly appreciated.


Edited by hamluis, 25 June 2017 - 05:37 PM.
Moved from Win 7 to AV/AM Software - Hamluis.


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#2 jwoods301

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Posted 25 June 2017 - 01:29 AM

In the Firefox address bar, enter about:profiles and press Enter.

 

Click the Open folder button on the Root Directory entry.

 

You should see a folder called bookmarkbackups

 

Double-click on the folder and you should see a list of backup files.

 

To restore one of those, click on Bookmarks in the Firefox toolbar and click on Show All Bookmarks.

 

Click on Import and Backup and click on Restore.

 

I can find no setting in CCleaner that will delete the bookmarks file (places.sqlite) or extensions (it will delete saved passwords, which actually should not be stored in the browser).

 

If you have a full disk image backup, you might consider restoring your profile folder from that.

 

Extensions are fairly easy to re-download and install from Firefox AMO.

 

Otherwise you may need to download another Piriform tool called Recuva, and use that to find your bookmarks backup files that were deleted...if they have not been overwritten.


Edited by jwoods301, 25 June 2017 - 01:30 AM.


#3 zainmax

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Posted 25 June 2017 - 01:30 AM

  • Sorry, CCleaner never erases your usernames and passwords if You do not do it manually.
  • Passwords and usernames are not stored in intermediate files and cache files.
  • System Restore restores system files, not secret passwords, usernames and other personal files.
  • If there are no recovery files made (If You have not made them, Firefox makes them usually automatically), the passwords and usernames can not be restored.

Password are stored in file logins.json and bookmarks (favorites) are backed up in folder bookmarkbackups.
They located in folder
%Appdata%\Mozilla\Firefox\profiles\{your profile name or generated profile name}

 

If places.sqlite is damaged, simply delete it and Firefox restores bookmarks automatically.


Edited by zainmax, 25 June 2017 - 01:54 AM.


#4 1450

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Posted 25 June 2017 - 03:58 PM

Ran Recuva no deleted files found. After more thought I also updated firefox to 54. Firefox bookmark backup folder is empty and can't seem to access profile. Programs in control panel list Firefox 54. Program updater in Avast says 53.3 needs updating. Update fails ( in Avast ) when prompted.



#5 zainmax

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Posted 25 June 2017 - 04:13 PM

A version such as 53.3 has never existed. Probably there is 53.0.3, but if this is the case then Firefox is incorrectly installed or upgraded.



#6 1450

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Posted 25 June 2017 - 04:20 PM

Just reinstalled same results. Will try reinstall offline Avast off.



#7 jwoods301

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Posted 25 June 2017 - 04:21 PM

I would consider a replacement for Avast.



#8 1450

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Posted 25 June 2017 - 04:28 PM

I would consider a replacement for Avast.

Reinstall or new AV



#9 JohnC_21

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Posted 25 June 2017 - 04:30 PM

Did you by chance use the avast Browser Cleanup Tool? 



#10 zainmax

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Posted 25 June 2017 - 04:37 PM

It is not Avast problem, in registry isn't changed version number. 
It is key HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla


#11 jwoods301

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Posted 25 June 2017 - 04:40 PM

 

It is not Avast problem, in registry isn't changed version number. 
It is key HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla

 

 

 

I would consider a replacement for Avast.

Reinstall or new AV

 

 

I would replace it with another AV.

 

You can use these resources to start comparing products...

 

AV-Comparatives -

http://www.av-comparatives.org/

AV-TEST -

https://www.av-test.org/en/compare-manufacturer-results/?avtest[type]=3

Virus Bulletin VB100 -

https://www.virusbulletin.com/testing/dates/vb100-antimalware



#12 quietman7

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Posted 25 June 2017 - 06:34 PM

Firefox 53.0.3 was the last release (05/19/17) before v54.0 was released 06/13/17.

CCleaner's Applications tab

Web Browsers (for example, Mozilla Firefox, Google Chrome and Safari)

* Cookies - Web cookies stored by each browser. Note that the cookie list in the Options section of CCleaner controls cookies for all browsers you have installed, not just Internet Explorer. For a further discussion of cookies, please see the Choosing which cookies to keep topic.
* Download History - A list of files you downloaded through that browser.
* Session You can save the session and reopen it at the later time. Session contains all saved and opened tabs.
* Internet Cache - HTML, images, and other files accumulated while you surfed the Web using that browser.
* Internet History - A list of the sites you visited and the dates on which you visited them.
* Saved Form Information - User names, passwords, search terms, and anything else you typed into any forms that appeared in the browser's HTML canvas.
* Compact Databases - Some Web browsers (notably Mozilla Firefox and Google Chrome) use databases to store bookmarks, history, and other data. When you remove information from these databases, they may still take up room with fragmented space. If you select Compact Database, CCleaner will defragment and trim unused space from these databases.
* Website Icons Some browsers store website icons which are displayed on the address bar and in the favorites list.
* Saved Passwords - Web browsers can store passwords for pages you've visited.


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#13 jwoods301

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Posted 25 June 2017 - 06:42 PM

You might also try using R-Studio to see if it can find any of the deleted bookmark files.

 

http://www.r-studio.com/Data_Recovery_Download.shtml

 

The "demo" is free, but is limited in what it will do (won't recover any file over 256K).


Edited by jwoods301, 25 June 2017 - 06:43 PM.


#14 quietman7

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Posted 25 June 2017 - 07:06 PM

Data Recovery software as suggested by jwoods301 is always worth a try but there is no guarantee it will work especially when the default settings are used.

Can data cleaned by CCleaner be recovered?

The answer is that this depends on the skill and resources available to the person attempting the recovery, as well as what settings you used in CCleaner when you cleaned. If you run CCleaner with its default settings, you'll thwart most attempts at recovery,...


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#15 1450

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Posted 25 June 2017 - 08:41 PM

I'm sure the problem has to do w/ Firefox. Passwords don/t seem to be a big issue and I'm slowly replacing missing bookmarks. Thanks for the suggestions, this will lead me to back up on removable media more often.






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