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A Dialog Box Opens Every Bleeping Time I Start It Up!

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#1 fyvespot


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Posted 11 September 2006 - 01:51 AM

Hello all:

I have a Compaq Presario laptop and runs on Microsoft XP. When I start up the computer a dialog box will open that reads: “The Feature you are trying to use is on a network resource that is unavailable.” When I click on the cancel button another smaller box pops up saying: “Please wait while Windows configures Photo Gallery”. I will press Control+Alt.+Delete and the Windows Task Manager dialog box will open up. I then click the “End Now’ button and it will close by itself. I then continue to use the computer for the rest of the time that it is on. I usually use Mozilla for web surfing.

I remember that this started happening after downloading Morpheus. Previously, I had downloaded Limewire and no problems were occurring. Shortly thereafter, I downloaded Morpheus and only used it for 2 searches. I was not impressed with their features so I uninstalled it as much as I could but it kept being indicated as being on even after uninstalling it. I remember during this session that the general layout of my desktop changed. I used to have the clock on the lower right-hand side and the start button on the lower left-side of the screen. They were changed abruptly to the upper right-hand side for the clock and the upper left-hand side for the start button. It remains that way to this date. I have checked out how to change this but haven’t got very far.

I have since bought some software that I thought might help with this problem. I bought SpyHunter and Registry Fix. I have used them both and run several full scans. However, it isn’t cleaning up this problem of trying to use a network resource. I don’t know what Photo Gallery is for and have run a system search for the file name. It has returned with nothing.

I suspect that adding these two programs have made the computer slower. I have run the disk defragment program several times (most recently last night). Any thoughts? :thumbsup:

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#2 bobkart


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Posted 11 September 2006 - 02:29 AM

Sounds like something has set itself up to run at boot time. You can use MSCONFIG to find such programs and disable them from running at boot time, or another application I just read about here (but forgot the name), suggested by Enthusiest as being safer to use than MSCONFIG.

#3 Gyro


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Posted 11 September 2006 - 04:01 AM

You probably can use msconfig to disable the problematic devices from running at startup, but I prefer to use something found on this tutorial http://www.bleepingcomputer.com/tutorials/how-to-remove-a-trojan-virus-worm-or-malware/ be very careful about the programs that you disable, I suggest you use the startup list that is also found on this site. If your problems persist, you need to create a hijack this log.

#4 usasma


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Posted 12 September 2006 - 10:24 AM

Just my 2˘ - but I find the Autoruns program a bit too confusing for ordinary use. I prefer Mike Lin's free program StartupCPL. Once installed it puts another entry in your Control Panel called "Startup" and you can use it to easily manage your startups. It's available here: http://www.mlin.net/StartupCPL.shtml
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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#5 Enthusiast


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Posted 12 September 2006 - 10:55 AM

If the date all the above problems began is not more than three weeks ago you might be able to use Windows System Restore (which keeps restore dates for three weeks by default) to reset your system state to a previous working and correct configuration.

To access System Restore (which will not affect your data but will remove any updates you may have done since the restore date so you will have to redownload them):

Start/programs/accessories/system tools/system restore.

See if there is a date highlighted from BEFORE your problems began.

P2Ps, by the way, are the most notorious source of malware there is, and you should consider discontinuing their use.

If System Restore does satisfactorilly correct your current problems I recommend you post a HJT log in our HJT Forum (not here in the XP Forum) to remove the malware you undoubtedly have picked up using the P2Ps.
Run both Adaware and Spybot Search and Destroy from safe mode, updating each program’s malware definitions before you scan and allowing both to fix what they find.

If you do not already have these freeware aps installed on your computer, you can get them at the following sites:

*AdAware SE: http://www.majorgeeks.com/download506.html

*Spybot S&D: http://www.safer-networking.org/en/index.html

Following that that I suggest you post a “HijackThis” log for expert assistance with your malware infection.

Read the pinned post in our “HijackThis” forum,
Carefully read and follow all directions explicitly.

Following instructions create a HJT log, and POST THE HJT LOG YOU CREATED IN OUR HJT FORUM – not in this forum,
at this link.
Include the specs for your computer (ie, processor, amount of RAM, brand or motherboard, etc, and briefly describe the problem you are experiencing.)

Unless you are expert at editing the registry, Do not use the Hijack This program to try to fix anything by yourself as even what may seem to be a small mistake can render your operating system inoperable.
Some files when in the correct folder for them may be fine while in another may be malware hiding.

A member of our expert HJT Team will analyze your log, make recommendations and offer assistance, walking you through the complete repair process.

It may take a period of time to get a response to the log you posted because the members of our HJT Team are kept very busy.
Please be patient as this team is manned by volunteers. They will help you in order received as soon as possible.

Once you have posted your HJT log, please DO NOT make any additional posts in the HJT forum thread you created until you get a response from a member of our HJT expert team, and do not make any changes to your system (changes, including any attempted repairs, will make your computer to be different than displayed in the log you posted and therefore make your log inaccurate).

The first criteria the HJT Team has when looking for logs that need replies are posts showing 0 replies. If you make an additional post, it will show as having had 1 reply.
A team member, looking for a new log that requires help might well assume another HJT Team member is already assisting you and might not open the thread to respond.

So, post your HJT Log in our HJT Forum (not here in this forum) and wait for a response from a HJT team member.

After you post your log, please do not make any changes to your computer. Discontinue trying to delete anything with any program as changes will make your HJT log obsolete and waste valuable time spent by our HJT experts analyzing the log made innacurate by changes and therefore their plan formulated to address the problems will also be obsolete.

If after 5 days you still have gotten no response, then post a re-request and a link to your HJT log HERE.

Make sure you post your HJT log in the HJT forum, not here, because if you post it here in this forum the response from our HJT Team will be delayed because the post will have to be moved before they see it and it will fall in line behind many others posted that same day.

#6 fyvespot

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Posted 16 September 2006 - 10:35 PM

Thanks for the info and notes of caution. It is gr
eatly appreciated.

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