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bootmgr is missing was just the beginning

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#1 davespeanuts


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Posted 24 June 2017 - 07:20 PM

Hello and thank you in advance for any help you can give me. I have windows 7 home premium installed on my computer. I have an Intel processor with a 64 OS. Today after being online for about 2 hours I suddenly got the blue screen of death. ( a process or thread crucial to system operation has unexpectedly exited or been terminated). I am currently in safe mode with networking. After the crash i got a screen that said "BOOTMGR IS MISSING". After googling some possible solutions, I was able to get the computer back up for about 10 minutes before it crashed again. I the put my windows disc in and tried the repair steps and got the message "this computer can not be repaired...etc." I'm not sure how I did it but I was able to boot up in safe mode (initially I couldn't even do that). Then while I was in safe mode I thought i would run malware bytes, but the minute I tried the computer crashed again. I ran a hijack this scan, but I am not sure what I should be looking for. i use this computer for my business so anything you can do to get me back to normal will be greatly appreciated. Thanks again, DaveAttached File  hijackthis first scan.txt   6.94KB   0 downloads

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#2 JohnC_21


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Posted 24 June 2017 - 08:17 PM

I'm going out on a limb here but I think your hard drive may be heading south. You can confirm it by removing the drive, attaching to another computer using a USB adapter and running Seatools for Windows, or you can boot a live linux CD with the tools to check the hard drive and memory. 


UBCD is one tool. Download the iso, burn to a CD, and at the menu screen select Parted Magic. At the Parted Magic desktop select Disk Health and do the short/long generic test. If that passes boot UBCD and at the menu select Memtest+ under the Memory section. Run it for at least 6 passes. 


If both the hard drive and memory pass then I would backup any personal data using this guide to an external USB hard drive and then run chkdsk from a Windows 7 install disk.


http://www.ultimatebootcd.com/download.html    Click the drive icon, not the mirror link.

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