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9 replies to this topic

#1 marionw

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Posted 24 June 2017 - 01:44 PM

I am able to get into Bleeping C and Fox News. Looks like Fox News is not updating. Can't access Google, Yahoo or many other sites. Surprised I am here. Blue Circle of Death.


Edited by hamluis, 24 June 2017 - 07:17 PM.
Moved to Am I Infected from Win 7 - Hamluis.


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#2 jwoods301

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Posted 24 June 2017 - 01:49 PM

Most likely an issue on your ISP's side.



#3 hamluis

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Posted 24 June 2017 - 02:36 PM

Boot into safe mode.

 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 
post-33068-0-86653600-1480692866_thumb.j

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Louis



#4 marionw

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Posted 24 June 2017 - 05:10 PM

MiniToolBox by Farbar  Version: 17-06-2016
Ran by marion (administrator) on 24-06-2017 at 16:09:37
Running from "C:\Users\marion\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: Inspiron 620 Manufacturer: Dell Inc.

Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (06/24/2017 03:57:53 PM) (Source: Application Hang) (User: )
Description: The program IEXPLORE.EXE version 11.0.9600.18616 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: f58
Start Time: 01d2ed3426b6dc07
Termination Time: 30
Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
Report Id:

Error: (06/24/2017 02:06:12 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/24/2017 12:09:38 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/24/2017 12:04:08 PM) (Source: Application Hang) (User: )
Description: The program IEXPLORE.EXE version 11.0.9600.18616 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 194c
Start Time: 01d2ed1353223119
Termination Time: 20
Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
Report Id:

Error: (06/24/2017 11:46:58 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/24/2017 09:27:21 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_ 6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\mani fests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa 3b1e3 d175 94757.manifest3.  A component version required by the application conflicts with another component version already active.
Conflicting components are:.  Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595 b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.  Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.

Error: (06/23/2017 08:34:00 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6 595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\mani fests \amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d 17594757.manifest3.  A component version required by the application conflicts with another component version already active.
Conflicting components are:.  Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b6 4144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.  Component 2: C:\Windows\WinSxS\manifests\x86_microsoft. windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.

Error: (06/23/2017 08:16:48 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/22/2017 06:58:04 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757 .manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_ none_ fa3b1e3d17594757.manifest3.  A component version required by the application conflicts with another component version already active.  Conflicting components are:  Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.  Component 2: C:\Windows\WinSxS \manifests\x86 _microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.

Error: (06/21/2017 09:59:22 PM) (Source: Application Hang) (User: )
Description: The program seamonkey.exe version 49.0.2.6191 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 224c
Start Time: 01d2eacbe664a40e
Termination Time: 32
Application Path: C:\Program Files (x86)\SeaMonkey\seamonkey.exe
Report Id: 27aac962-56ff-11e7-9b88-d4bed9c11092

System errors:
=============
Error: (06/24/2017 02:05:01 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error: %%5 = Access is denied.

Error: (06/24/2017 02:04:56 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error: %%5 = Access is denied.

Error: (06/24/2017 01:03:51 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error: %%5 = Access is denied.

Error: (06/24/2017 12:09:48 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (06/24/2017 12:09:04 PM) (Source: Service Control Manager) (User: )
Description: The Dell SupportAssist Agent service failed to start due to the following error: %%1053 = The service did not respond to the start or control request in a timely fashion.

Error: (06/24/2017 12:09:04 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Dell SupportAssist Agent service to connect.

Error: (06/24/2017 12:08:29 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error: %%5 = Access is denied.

Error: (06/24/2017 12:08:18 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error: %%5 = Access is denied.

Error: (06/24/2017 12:06:48 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error: %%5 = Access is denied.

Error: (06/24/2017 11:47:00 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Microsoft Office Sessions:
=========================
Error: (06/24/2017 03:57:53 PM) (Source: Application Hang)(User: )
Description: IEXPLORE.EXE11.0.9600.18616f5801d2ed3426b6dc0730C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Error: (06/24/2017 02:06:12 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/24/2017 12:09:38 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/24/2017 12:04:08 PM) (Source: Application Hang)(User: )
Description: IEXPLORE.EXE11.0.9600.18616194c01d2ed135322311920C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Error: (06/24/2017 11:46:58 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/24/2017 09:27:21 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_ none_fa3b1e3d17594757.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b6414 4ccf1df_ 6.0.7 601.18837_none_41e855142bd5705d.manifestc:\program files (x86)\ESET\eset online scanner\ESETSmartInstaller.exe

Error: (06/23/2017 08:34:00 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837 _none_fa3b1e3d17594757.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df _6.0.7601.18837_none_41e855142bd5705d.manifestc:\program files (x86)\ESET\eset online scanner\ESETSmartInstaller.exe

Error: (06/23/2017 08:16:48 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/22/2017 06:58:04 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifestc:\program files (x86)\ESET\eset online scanner\ESETSmartInstaller.exe

Error: (06/21/2017 09:59:22 PM) (Source: Application Hang)(User: )
Description: seamonkey.exe49.0.2.6191224c01d2eacbe664a40e32C:\Program Files (x86)\SeaMonkey\seamonkey.exe27aac962-56ff-11e7-9b88-d4bed9c11092

CodeIntegrity Errors:
===================================
  Date: 2016-11-26 18:35:08.138
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2016-11-26 18:35:08.045
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2012-11-21 18:44:01.333
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2012-11-21 18:44:01.317
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2012-11-21 09:37:24.515
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2012-11-21 09:37:24.468
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

=========================== Installed Programs ============================
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 22.0.0.153 - Adobe Systems Incorporated)
Adobe Flash Player 19 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 19.0.0.185 - Adobe Systems Incorporated)
Adobe Flash Player 26 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 26.0.0.131 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.05) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.05 - Adobe Systems Incorporated)
Amazon Kindle (HKCU\...\Amazon Kindle) (Version: 1.16.0.44025 - Amazon)
AOL Toolbar (HKCU\...\AOL Toolbar) (Version:  - )
AOL Toolbar (HKLM-x32\...\AOL Toolbar) (Version:  - AOL Inc.)
ArcSoft Print Creations - Greeting Card (HKLM-x32\...\{F04F9557-81A9-4293-BC49-2C216FA325A7}) (Version:  - ArcSoft)
ArcSoft Print Creations - Photo Book (HKLM-x32\...\{56589DFE-0C29-4DFE-8E42-887B771ECD23}) (Version:  - ArcSoft)
ArcSoft Print Creations - Photo Calendar (HKLM-x32\...\{CA9ED5E4-1548-485B-A293-417840060158}) (Version:  - ArcSoft)
ArcSoft Print Creations (HKLM-x32\...\{757E0E87-8F54-46FD-BA00-54CCF341F4A9}) (Version: 2.8.255.292 - ArcSoft)
AVG (HKLM\...\{51E31F6F-B8C7-46D9-AFC8-C36F9DE38031}) (Version: 16.151.8013 - AVG Technologies) Hidden
AVG 2014 (HKLM\...\{A64D4055-F3E5-40E7-982A-C1FC10C3B4AF}) (Version: 14.0.4365 - AVG Technologies) Hidden
AVG 2014 (HKLM\...\{F6C6FA81-E7E5-46D3-A37B-75B3950BC6F8}) (Version: 14.0.4830 - AVG Technologies) Hidden
AVG 2016 (HKLM\...\{967C1A08-E50D-4559-A133-530897C5654B}) (Version: 16.0.4779 - AVG Technologies) Hidden
AVG Protection (HKLM\...\AVG) (Version: 2016.151.8013 - AVG Technologies)
AVG SafeGuard toolbar (HKLM-x32\...\AVG SafeGuard toolbar) (Version: 19.6.0.592 - AVG Technologies)

Compatibility Pack for the 2007 Office system (HKLM-x32\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Conexant HD Audio (HKLM\...\CNXT_AUDIO_HDA) (Version: 8.50.4.0 - Conexant)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Dell DataSafe Local Backup - Support Software (HKLM-x32\...\{A9668246-FB70-4103-A1E3-66C9BC2EFB49}) (Version: 9.4.61 - Dell Inc.)
Dell DataSafe Local Backup (HKLM-x32\...\{0ED7EE95-6A97-47AA-AD73-152C08A15B04}) (Version: 9.4.61 - Dell Inc.)
Dell Edoc Viewer (HKLM\...\{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}) (Version: 1.0.0 - Dell Inc)
Dell Getting Started Guide (HKLM-x32\...\{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}) (Version: 1.00.0000 - Dell Inc.)
Dell MusicStage (HKLM-x32\...\{91AF2672-F5BC-42CF-8037-A9D2F92BBCC0}) (Version: 1.5.201.0 - Fingertapps)
Dell PhotoStage (HKLM-x32\...\{E4335E82-17B3-460F-9E70-39D9BC269DB3}) (Version: 1.5.0.65 - ArcSoft)
Dell Product Registration (HKLM-x32\...\{2A0F2CC5-3065-492C-8380-B03AA7106B1A}) (Version: 1.1.3 - Dell Inc.)
Dell Stage (HKLM-x32\...\{E2EBA7C0-8072-447F-856D-FFEE8D15B23B}) (Version: 1.5.201.0 - Fingertapps)
Dell SupportAssist (HKLM\...\PC-Doctor for Windows) (Version: 1.1.6664.10 - Dell)
Dell SupportAssistAgent (HKLM-x32\...\{287348C8-8B47-4C36-AF28-441A3B7D8722}) (Version: 1.1.0.47 - Dell)
Dell System Detect (HKCU\...\d24084d039586cae) (Version: 8.4.0.5 - Dell)
Dell Update (HKLM-x32\...\{F91263FA-BE4D-439D-9C0A-2E7204E0E9E3}) (Version: 1.9.20.0 - Dell Inc.)
Dell VideoStage  (HKLM-x32\...\{DCE0E79A-B9AC-41AC-98C1-7EF0538BCA7F}) (Version: 1.2.0.1712 - CyberLink Corp.) Hidden
Dell VideoStage  (HKLM-x32\...\InstallShield_{DCE0E79A-B9AC-41AC-98C1-7EF0538BCA7F}) (Version: 1.2.0.1712 - CyberLink Corp.)
DirectX 9 Runtime (HKLM-x32\...\{AF9E97C1-7431-426D-A8D5-ABE40995C0B1}) (Version: 1.00.0000 - Sonic Solutions) Hidden
EPSON Artisan 710 Series Printer Uninstall (HKLM\...\EPSON Artisan 710 Series) (Version:  - SEIKO EPSON Corporation)
Epson Connect Printer Setup (HKLM-x32\...\{D9B1D51B-EB56-410D-AEB5-1CCFAC4B6C8C}) (Version: 1.3.0 - SEIKO EPSON CORPORATION)
EPSON Connect version 1.0 (HKLM-x32\...\EPSON Connect_is1) (Version: 1.0 - Epson America Inc.)
Epson Customer Research Participation (HKLM\...\{B26449A6-6007-4460-B4FE-C4776115BCEA}) (Version: 1.80.0000 - Seiko Epson Corporation)
Epson Event Manager (HKLM-x32\...\{17FA0444-A025-43B9-862C-81AE6307C2F2}) (Version: 3.10.0050 - Seiko Epson Corporation)
EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version:  - Seiko Epson Corporation)
EPSON XP-310 Series Printer Uninstall (HKLM\...\EPSON XP-310 Series) (Version:  - SEIKO EPSON Corporation)
EpsonNet Print (HKLM-x32\...\{3E31400D-274E-4647-916C-2CACC3741799}) (Version: 2.6.0 - SEIKO EPSON CORPORATION)
ESET Online Scanner v3 (HKLM-x32\...\ESET Online Scanner) (Version:  - )
Flash Player Pro V5.4 (HKLM-x32\...\Flash Player Pro_is1) (Version:  - FlashPlayerPro.com)
FMW 1 (HKLM\...\{DC2A8E3D-D5E1-4837-A2E0-C308100AC412}) (Version: 1.143.3 - AVG Technologies) Hidden
GWX Control Panel (HKLM-x32\...\UltimateOutsider_GwxControlPanel) (Version:  - UltimateOutsider)
HP LaserJet Professional P1100-P1560-P1600 Series (HKLM\...\HP LaserJet Professional P1100-P1560-P1600 Series) (Version:  - )
hppLaserJetService (HKLM-x32\...\{D371F551-0DB9-4CEC-844B-4C90CE91EA0B}) (Version: 001.001.0.0 - Hewlett-Packard) Hidden
hppP1100P1560P1600SeriesLaserJetService (HKLM-x32\...\{0E448256-D515-4C3E-A5BE-0A7B76CED5D4}) (Version: 001.001.0.0 - Hewlett-Packard) Hidden
hppusgP1100P1560P1600Series (HKLM-x32\...\{853F464A-B2B8-404E-BA3E-B98FF6862C41}) (Version: 1.0.0.1 - Hewlett-Packard) Hidden
HPSSupply (HKLM-x32\...\{7902E313-FF0F-4493-ACB1-A8147B78DCD0}) (Version: 2.1.1.0000 - Hewlett Packard Development Company L.P.)
Intel® Chipset Device Software (HKLM-x32\...\{e48a2f61-851a-4155-82f9-af1b04db8c3b}) (Version: 10.0.13 - Intel® Corporation) Hidden
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 9.17.10.3347 - Intel Corporation)
iSEEK AnswerWorks English Runtime (HKLM-x32\...\{18A8E78B-9EF2-496E-B310-BCD8E4C1DAB3}) (Version: 010.000.0101 - Vantage Linguistics)
Java 7 Update 7 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217007FF}) (Version: 7.0.70 - Oracle)
Junk Mail filter update (HKLM-x32\...\{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
LTCM Client (HKLM-x32\...\{B38E9B55-7136-4E66-A084-320512FF3F6F}) (Version: 1.20.3792 - Leader Technologies Inc)
Malwarebytes version 3.0.6.1469 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 3.0.6.1469 - Malwarebytes)
MarketResearch (HKLM-x32\...\{175F0111-2968-4935-8F70-33108C6A4DE3}) (Version: 130.0.374.000 - Hewlett-Packard) Hidden
Mesh Runtime (HKLM-x32\...\{8C6D6116-B724-4810-8F2D-D047E6B7D68E}) (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.6.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.6.01055 - Microsoft Corporation)
Microsoft Office 2010 (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office PowerPoint Viewer 2007 (English) (HKLM-x32\...\{95120000-00AF-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50907.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM-x32\...\{820B6609-4C97-3A2B-B644-573B06A0F0CC}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (HKLM-x32\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Works (HKLM-x32\...\{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}) (Version: 9.7.0621 - Microsoft Corporation)
Mozilla Firefox 53.0.3 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 53.0.3 (x86 en-US)) (Version: 53.0.3 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 53.0.3.6347 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
OpenOffice 4.0.1 (HKLM-x32\...\{47F460DA-D1BE-4D85-8DF2-AA1F31D3445F}) (Version: 4.01.9714 - Apache Software Foundation)
PDFlite 0.11.2.0 (HKLM-x32\...\PDFlite) (Version: 0.11.2.0 - Amnis Technology Ltd)
PhotoShowExpress (HKLM-x32\...\{3250260C-7A95-4632-893B-89657EB5545B}) (Version: 2.0.063 - Sonic Solutions) Hidden
Quicken 2011 (HKLM-x32\...\{5FE545A1-D215-4216-9189-E7B39C9D1CC1}) (Version: 20.1.8.6 - Intuit)
Quicken 2012 (HKLM-x32\...\{0A1E0BDA-5E8F-436d-8BE5-7E97C5CB899D}) (Version: 21.1.7.18 - Intuit)
Quicken 2014 (HKLM-x32\...\{0877F595-254F-45F4-991D-3F72E86B17CE}) (Version: 23.1.7.6 - Intuit)
Quicken 2015 (HKLM-x32\...\{00C2D443-43D9-4550-ABEA-318288E23E57}) (Version: 24.1.12.12 - Intuit)
RBVirtualFolder64Inst (HKLM\...\{9D6DFAD6-09E5-445E-A4B5-A388FEEBD90D}) (Version: 1.00.0000 - Roxio, Inc.) Hidden
RealNetworks - Microsoft Visual C++ 2008 Runtime (HKLM-x32\...\{7770E71B-2D43-4800-9CB3-5B6CAAEBEBEA}) (Version: 9.0 - RealNetworks, Inc) Hidden
RealNetworks - Microsoft Visual C++ 2010 Runtime (HKLM-x32\...\{AAECF7BA-E83B-4A10-87EA-DE0B333F8734}) (Version: 10.0 - RealNetworks, Inc) Hidden
RealPlayer (HKLM-x32\...\RealPlayer 16.0) (Version: 16.0.3 - RealNetworks)
RealPlayer (RealTimes) (HKLM-x32\...\RealPlayer 18.1) (Version: 18.1.5 - RealNetworks)
RealUpgrade 1.1 (HKLM-x32\...\{28C2DED6-325B-4CC7-983A-1777C8F7FBAB}) (Version: 1.1.0 - RealNetworks, Inc.) Hidden
RogueKiller version 12.8.2.0 (HKLM\...\8B3D7924-ED89-486B-8322-E8594065D5CB_is1) (Version: 12.8.2.0 - Adlice Software)
Roxio Creator Starter (HKLM-x32\...\{6F0BBEFE-BE1C-419B-BA1F-D36C9E7915BC}) (Version: 12.1.77.0 - Roxio)
Roxio File Backup (HKLM\...\{60B2315F-680F-4EB3-B8DD-CCDC86A7CCAB}) (Version: 1.3.2 - Roxio) Hidden
SeaMonkey 2.46 (x86 en-US) (HKLM-x32\...\SeaMonkey 2.46 (x86 en-US)) (Version: 2.46 - Mozilla)
Skype™ 7.0 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.0.102 - Skype Technologies S.A.)
Software Updater (HKLM-x32\...\{8DBC5A0A-31C4-46C7-B252-6B593EA11A87}) (Version: 4.3.7 - SEIKO EPSON CORPORATION)
Sonic CinePlayer Decoder Pack (HKLM-x32\...\{9A00EC4E-27E1-42C4-98DD-662F32AC8870}) (Version: 4.3.0 - Sonic Solutions) Hidden
TrustedID (HKLM-x32\...\{C16A92EF-017B-4839-9C75-FBADB5A1FA27}) (Version: 5.0 - TrustedID)
UpdateService (HKLM-x32\...\{E3AE96D6-E196-45B4-AF62-2B41998B9E37}) (Version: 1.0.0 - RealNetworks, Inc.) Hidden
vc2012_redist (HKLM-x32\...\{9402AEF2-5981-4097-8BE2-6501DAC4DBFD}) (Version: 1.0.0.0 - Realnetworks) Hidden
Video Downloader (HKLM-x32\...\{80CE5A20-ACAD-46A7-94A0-5FD34A7744F3}) (Version: 1.2.0 - RealNetworks) Hidden
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
vs2015_redist x64 (HKLM\...\{EAED8692-5B63-4665-B857-D626633691DA}) (Version: 1.0.0.0 - Realnetworks) Hidden
vs2015_redist x86 (HKLM-x32\...\{BD46163A-0331-4A61-B65A-7B66D7C93F8E}) (Version: 1.0.0.0 - Realnetworks) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3508.1109 - Microsoft Corporation)
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
Yahoo! Install Manager (HKLM-x32\...\YInstHelper) (Version:  - )

========================= Memory info: ===================================
Percentage of memory in use: 41%
Total physical RAM: 6056.63 MB
Available physical RAM: 3557.68 MB
Total Virtual: 12111.44 MB
Available Virtual: 9443.92 MB

========================= Partitions: =====================================
1 Drive c: (OS) (Fixed) (Total:916.66 GB) (Free:838.83 GB) NTFS

========================= Users: ========================================
User accounts for \\MARION-PC

Administrator            Guest                    marion                   


**** End of log ****


Edited by hamluis, 24 June 2017 - 06:54 PM.


#5 hamluis

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Posted 24 June 2017 - 05:42 PM

Do you still have your RogueKiller and ComboFix logs?  Do not post them, just tell me if you have them.

 

Louis



#6 marionw

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Posted 24 June 2017 - 05:45 PM

http://speccy.piriform.com/results/ieNbpgkg1SQ6eYA0BbDfDF5



#7 marionw

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Posted 24 June 2017 - 05:49 PM

No... Just a few weeks ago I cleaned them off my desktop. I have a bad habit of doing housecleaning.

It took me a long time to do the specy thing...the blue circle of death kept timing me out.


Edited by marionw, 24 June 2017 - 05:52 PM.


#8 hamluis

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Posted 24 June 2017 - 07:15 PM

I don't see anything that I can focus on as a Windows problem.

 

I see that you have AVG installs reflected...and Malwarebytes 3.0...I don't know if that's a problem...but This Page indicates that Malwarebytes 3.0 is an AV, IMO.

 

I would move this topic to the Am I Infected forum for a check...not because I can categorically state that you have a malware situation...but because I believe a check is worth the time, considering that stated problems revolve around Internet connectivity/browsers.

 

Louis



#9 marionw

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Posted 24 June 2017 - 10:03 PM

Just checked and everything is back. Must have been some temporary thing...lasted all day. Thanks ... I will run over to Am I Infected and Let them know.

 

Bless you...

 

Marion



#10 jwoods301

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Posted 25 June 2017 - 12:45 AM

Often, routing issues on the ISP side will cause some sites to work and others not.

 

A good free tool to use to be able to see what is happening from your router to the destination is WinMTR...

 

http://winmtr.net/

 

It is sort of a combination of ping and tracert...it shows packet loss, delays, and where the routes are succeeding or failing.


Edited by jwoods301, 25 June 2017 - 12:49 AM.





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