Hope you're well and hope you're having a good day.
I am really really hoping someone can help.
I have a HP Elitebook 820 G2 laptop on Windows 10 Pro. Specs are; Intel i5 processor, 12gb ram, Intel integrated graphics.
It was purchased refurbished and has been freshly rebooted by me (refresh) and I have updated all drivers (using HP driver update utility) including Windows 10 drivers. Further, in the hardware section in Control Panel it shows up as there being no hardware issues.
Here is the problem...
The laptop is running INCREDIBLY slow and sluggishly. For example, when I click on the Internet Explorer or Chrome desktop icon it takes a full second for that action to be recognized and when IE or Chrome does load it is super slow and when I resize a window It takes like 3 seconds to resize and I can see it physically happening, which should be the case. When I click on the Cortana Start button on bottom left hand side of the desktop even that takes 5 seconds to come up and when it finally does, searching for something takes ages!
At first I thought it must be a process or two hogging the CPU but task manager shows everything under 20%. Ive also killed a load of processes to see if it makes a difference, nothing. I also unchecked a lot of unneeded things that load on startup, still no difference.
This should not be happening on a freshly booted, completely up to date and incredibly powerful laptop with 12gbs of ram!
I really really hope someone can help me and will be incredibly grateful for any advice.