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After installing bitdefender for XP and Vista, my Realtek audio stops.


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#1 reade_k

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Posted 24 June 2017 - 05:13 AM

A reboot 'fixes' it, but eventually it stops. Using 'control panel', there is no audio detected. Is this an issue with bitdefender? I've never had the issue at all prior to installing 'bitdefender'. 



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#2 jwoods301

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Posted 24 June 2017 - 02:44 PM

What happens if you uninstall Bitdefender?



#3 reade_k

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Posted 26 June 2017 - 09:22 AM

bitdefender for XP and Vista was a real chore to install in the first place. I know that is the proper A/B test, but the program isn't free, nor is it easy to install, so I'm a bit leery of doing that. Still, I know you're right that I need to do so.



#4 jwoods301

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Posted 26 June 2017 - 04:41 PM

You might try going into Device Manager, uninstall the Realtek device (don't uninstall the drivers), reboot, and let Windows detect and re-install it for you.



#5 reade_k

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Posted 27 June 2017 - 12:14 PM

I took a different approach and 1) Uninstalled bitdefender which really wasn't playing nice in general, 2) did a system restore because while trying to uninstall bitdefender it wiped out my connection to my modem, 3) got a great little program called 'Your Uninstaller' and nuked bitdefender. Went back to AVG and all is now fine.






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