Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Help needed with BSOD - machine check exception


  • Please log in to reply
3 replies to this topic

#1 linkin2895

linkin2895

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:05:11 PM

Posted 22 June 2017 - 07:33 PM

· OS - Windows 10
·  x64.
· What was original installed OS on system? - Windows 10 if i recall correctly. 
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? It came preinstalled with the laptop.
· Age of system (hardware) - Around a year. Maybe a bit less.
· Age of OS installation - have you re-installed the OS? - The same around a year. Never formatted so far.

· CPU - i7 5700HQ
· Video Card -  GeForce GTX 960M

· MotherBoard - (if NOT a laptop) - Its a laptop. 
· Power Supply - brand & wattage (skip if laptop) - Skipping.

· System Manufacturer - MSI.
· Exact model number (if laptop, check label on bottom) - MSI GE62 2QC

· Laptop or Desktop? Laptop.


Sometimes the laptop gets hot. It has a button that when you press it , it turns the fans to 100%. I usually run it on "Power saver" plan so it wont get hot and if i do hear the fans accelerating i use the button to make the temperature drop.
Most of my BSODs are machine check exceptions and they are pretty seldom to my knowledge. It may have something to do with temperature though.

Thank you for your time folks.

Attached Files


Edited by linkin2895, 22 June 2017 - 07:33 PM.


BC AdBot (Login to Remove)

 


#2 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,091 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:10:11 AM

Posted 23 June 2017 - 08:20 AM

Here's more info on the Machine Check Exception error: 

http://www.carrona.org/bsodindx.html#0x0000009C (STOP 0x9C)

http://www.carrona.org/bsodindx.html#0x00000124 (STOP 0x124)

 

It's mostly related to hardware, but overheating can also cause them (as can low-level drivers and compatibility issues)

You can monitor your temps using this procedure:

 

Download SpeedFan v. 4.5.1 or later (free from here:  http://www.almico.com/sfdownload.php ) can log temperatures in a CSV file:
To make it work (log the temps to a file) you have to do BOTH of the below:

1. Enable logging in general: Configure...Log...check "Enabled" then click on OK to save.

2. Enable logging for specific checks: Configure...Temperatures..left click on each sensor, then click on "Logged" at the bottom of the Window (for our purposes we want them all) then once you've selected "Logged" for all sensors, then click on OK to save.

The log will be located at C:\Program Files (x86)\SpeedFan

 

Naming: log files are named SFLogYYYYMMDD.csv, where YYYY is the year (four digits), MM is the month (2 digits, zero padded) and DD is the day (2 digits, zero padded). If a file already exists by that name, the file that already exists is renamed according to the following naming scheme: SFLogYYYYMMDD-CCCC.csv, where CCCC is a increasing number. The new file is then created with the standard file name scheme.

Notes: whenever you change the options related with logging, SpeedFan starts a new log file.
[/quote]NOTE:You may want to turn logging off when we're done - as I don't know it's impact on performance or on the system.

 

There is a memory dump from February, and several from April - and only one from June.

Often these older dumps aren't even related to the problem at hand - but I'll run them anyway to see if we can spot any trends.

 

Your UEFI/BIOS (version E16J2IMS.113) dates from 2015.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  If you are able to install the update through Windows (without booting from an external drive), then go ahead and update it.  WARNING - if the computer might shut down during this procedure, please don't do it, as this may physically damage the computer and prevent it from booting.
FYI - W8 and W10 communicate more with the UEFI/BIOS than previous versions of Windows, so it's important to ensure that the UEFI/BIOS is kept up to date (and that outdated UEFI/BIOS' may be the cause of some compatibility issues).

Only 10 Windows Update hotfixes installed.  Most build 14393 (1607) systems have more than this.  Please visit Windows Update and get ALL available Windows Updates.
The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

C: drive only has about 7% free space.  Windows likes 15% free space in order to perform stuff "behind the scenes" without adversely affecting the system's performance.  Please free up 15% on ALL hard drives (you can get away with 10% on larger drives and won't notice a large performance penalty).  Low free space can cause BSOD's - but the actual amount depends on the files being used by the system.

Interestingly, most of the Machine Check Exception errors listed in the WER section of the MSINFO32 report are from the XP version of this error (STOP 0x9C rather than STOP 0x124).

This often (although not always) can be attributed to compatibility issues.

One of the errors points to a Samsung device and a USB driver - do you have anything resembling that?  If so, disconnect the device and uninstall it's software immediately.

Also, for the USB error - be sure to update your USB 3.0 drivers to the latest, W10 compatible version.

 

This driver dates from 2010 and may not be compatible w/W10:

 

winio64.sys                 Fri Jun  4 00:08:03 2010 (4C087C23)
Nuvoton Technology Corporation PCIeBridge[br]Part of MSI Dragoon Gaming Center also None at Nuvoton Tech
http://www.carrona.org/drivers/driver.php?id=winio64.sys

 

This driver is also older and must be updated to a W10 compatible version:

tap0901.sys                 Thu Aug 22 08:40:01 2013 (521606A1)
TAP-Win32 Adapter V9 or[br]OpenVPN driver or COMODO http://openvpn.net/index.php/open-source/downloads.html or
http://www.carrona.org/drivers/driver.php?id=tap0901.sys

 

In the event that these do not stop the BSOD's, please do the following:

- run Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html

- run these free hardware diagnostics:  http://www.carrona.org/hwdiag.html

Please run ALL of the tests and let us know the results - we'll move on from there.

 

Analysis:
The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:
**************************Thu Jun 22 18:56:07.144 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\062317-6375-01.dmp]
Windows 10 Kernel Version 14393 MP (8 procs) Free x64
Built by: 14393.1358.amd64fre.rs1_release.170602-2252
System Uptime:0 days 15:44:33.033
Probably caused by :intelppm.sys ( intelppm!MWaitIdle+18 )
BugCheck 9C, {0, ffffbe017d361860, 0, 0}
BugCheck Info: MACHINE_CHECK_EXCEPTION (9c)
Arguments:
Arg1: 0000000000000000
Arg2: ffffbe017d361860
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0x9C_GenuineIntel
PROCESS_NAME:  System
FAILURE_BUCKET_ID: 0x9C_GenuineIntel_STACKPTR_ERROR_intelppm!MWaitIdle
CPUID:        "Intel® Core™ i7-5700HQ CPU @ 2.70GHz"
MaxSpeed:     2700
CurrentSpeed: 2694
  BIOS Version                  E16J2IMS.113
  BIOS Release Date             07/17/2015
  Manufacturer                  Micro-Star International Co., Ltd.
  Product Name                  GE62 2QC
  Baseboard Product             MS-16J2
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Apr 11 14:02:08.291 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\041117-6531-01.dmp]
Windows 10 Kernel Version 14393 MP (8 procs) Free x64
Built by: 14393.953.amd64fre.rs1_release_inmarket.170303-1614
System Uptime:0 days 3:33:36.027
Probably caused by :Unknown_Image ( ANALYSIS_INCONCLUSIVE )
BugCheck 133, {0, 501, 500, 0}
BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
Arguments:
Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
    component can usually be identified with a stack trace.
Arg2: 0000000000000501, The DPC time count (in ticks).
Arg3: 0000000000000500, The DPC time allotment (in ticks).
Arg4: 0000000000000000
BUGCHECK_STR:  0x133
DEFAULT_BUCKET_ID:  ZEROED_STACK_0x133
PROCESS_NAME:  System
FAILURE_BUCKET_ID: ZEROED_STACK_0x133
CPUID:        "Intel® Core™ i7-5700HQ CPU @ 2.70GHz"
MaxSpeed:     2700
CurrentSpeed: 2694
  BIOS Version                  E16J2IMS.113
  BIOS Release Date             07/17/2015
  Manufacturer                  Micro-Star International Co., Ltd.
  Product Name                  GE62 2QC
  Baseboard Product             MS-16J2
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Apr  9 11:25:49.975 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\040917-6187-01.dmp]
Windows 10 Kernel Version 14393 MP (8 procs) Free x64
Built by: 14393.953.amd64fre.rs1_release_inmarket.170303-1614
System Uptime:1 days 1:04:50.715
*** WARNING: Unable to verify timestamp for IntelHaxm.sys
*** ERROR: Module load completed but symbols could not be loaded for IntelHaxm.sys
Probably caused by :UsbHub3.sys
BugCheck 9F, {4, 12c, ffffc300bcf6e040, ffff8a00e2606cd0}
BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
Arguments:
Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
    subsystem.
Arg2: 000000000000012c, Timeout in seconds.
Arg3: ffffc300bcf6e040, The thread currently holding on to the Pnp lock.
Arg4: ffff8a00e2606cd0, nt!TRIAGE_9F_PNP on Win7 and higher
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  qemu-system-i3
FAILURE_BUCKET_ID: 0x9F_4_ssudbus_IMAGE_UsbHub3.sys
CPUID:        "Intel® Core™ i7-5700HQ CPU @ 2.70GHz"
MaxSpeed:     2700
CurrentSpeed: 2694
  BIOS Version                  E16J2IMS.113
  BIOS Release Date             07/17/2015
  Manufacturer                  Micro-Star International Co., Ltd.
  Product Name                  GE62 2QC
  Baseboard Product             MS-16J2
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Apr  3 19:27:55.650 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\040417-8140-01.dmp]
Windows 10 Kernel Version 14393 MP (8 procs) Free x64
Built by: 14393.953.amd64fre.rs1_release_inmarket.170303-1614
System Uptime:8 days 6:41:31.387
*** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
Probably caused by :intelppm.sys ( intelppm+1348 )
BugCheck 9C, {0, ffffda80dfee6860, 0, 0}
BugCheck Info: MACHINE_CHECK_EXCEPTION (9c)
Arguments:
Arg1: 0000000000000000
Arg2: ffffda80dfee6860
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0x9C_GenuineIntel
PROCESS_NAME:  System
FAILURE_BUCKET_ID: 0x9C_GenuineIntel_STACKPTR_ERROR_intelppm!unknown_function
CPUID:        "Intel® Core™ i7-5700HQ CPU @ 2.70GHz"
MaxSpeed:     2700
CurrentSpeed: 2694
  BIOS Version                  E16J2IMS.113
  BIOS Release Date             07/17/2015
  Manufacturer                  Micro-Star International Co., Ltd.
  Product Name                  GE62 2QC
  Baseboard Product             MS-16J2
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Feb 16 21:59:24.018 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\021717-10171-01.dmp]
Windows 10 Kernel Version 14393 MP (8 procs) Free x64
Built by: 14393.693.amd64fre.rs1_release.161220-1747
System Uptime:10 days 3:54:03.775
*** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
Probably caused by :intelppm.sys ( intelppm+1348 )
BugCheck 9C, {0, fffff80126dfcba0, 0, 0}
BugCheck Info: MACHINE_CHECK_EXCEPTION (9c)
Arguments:
Arg1: 0000000000000000
Arg2: fffff80126dfcba0
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0x9C_GenuineIntel
PROCESS_NAME:  System
FAILURE_BUCKET_ID: 0x9C_GenuineIntel_intelppm!unknown_function
CPUID:        "Intel® Core™ i7-5700HQ CPU @ 2.70GHz"
MaxSpeed:     2700
CurrentSpeed: 2694
  BIOS Version                  E16J2IMS.113
  BIOS Release Date             07/17/2015
  Manufacturer                  Micro-Star International Co., Ltd.
  Product Name                  GE62 2QC
  Baseboard Product             MS-16J2
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``


3rd Party Drivers:
The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Thu Jun 22 18:56:07.144 2017 (UTC - 4:00)**************************
winio64.sys                 Fri Jun  4 00:08:03 2010 (4C087C23)
tap0901.sys                 Thu Aug 22 08:40:01 2013 (521606A1)
Netwbw02.sys                Sun Feb 22 06:00:57 2015 (54E9B6E9)
iaStorA.sys                 Wed Jun  3 05:38:57 2015 (556ECB31)
TeeDriverW8x64.sys          Tue Jul 28 13:35:42 2015 (55B7BD6E)
e22w10x64.sys               Fri Aug 28 17:05:38 2015 (55E0CD22)
bwcW10x64.sys               Mon Sep 28 11:46:01 2015 (560960B9)
nvvad64v.sys                Tue Apr 12 04:46:52 2016 (570CB5FC)
mbae64.sys                  Fri Apr 29 06:10:09 2016 (57233301)
NvStreamKms.sys             Fri Jun  3 07:28:21 2016 (575169D5)
Smb_driver_Intel.sys        Tue Jun  7 22:49:38 2016 (575787C2)
intelppm.sys                Fri Jul 15 22:10:43 2016 (578997A3)
igdkmd64.sys                Thu Sep 29 10:43:27 2016 (57ED288F)
RTKVHD64.sys                Tue Oct 18 07:20:52 2016 (58060594)
IntelHaxm.sys               Wed Dec  7 22:31:31 2016 (5848D413)
nvlddmkm.sys                Thu Dec 29 07:28:42 2016 (5865017A)
ibtusb.sys                  Mon Jan  9 16:58:26 2017 (58740782)
aswbuniva.sys               Thu Apr 20 05:18:35 2017 (58F87CEB)
aswbidsha.sys               Thu Apr 20 05:18:36 2017 (58F87CEC)
aswbidsdrivera.sys          Thu Apr 20 05:18:37 2017 (58F87CED)
aswbloga.sys                Thu Apr 20 05:18:38 2017 (58F87CEE)
aswKbd.sys                  Fri Apr 28 03:34:38 2017 (5902F08E)
aswRvrt.sys                 Fri Apr 28 03:34:40 2017 (5902F090)
aswSnx.sys                  Fri Apr 28 03:35:06 2017 (5902F0AA)
aswRdr2.sys                 Fri Apr 28 03:35:08 2017 (5902F0AC)
aswMonFlt.sys               Fri Apr 28 03:46:02 2017 (5902F33A)
aswVmm.sys                  Fri Apr 28 03:46:05 2017 (5902F33D)
aswSP.sys                   Fri Apr 28 03:46:31 2017 (5902F357)
SynTP.sys                   Tue May  9 18:03:53 2017 (59123CC9)
aswStm.sys                  Fri May 12 10:52:16 2017 (5915CC20)
MBAMSwissArmy.sys           Thu May 18 14:34:35 2017 (591DE93B)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Apr 11 14:02:08.291 2017 (UTC - 4:00)**************************
SynTP.sys                   Mon Nov 28 18:35:45 2016 (583CBF51)
mbae64.sys                  Wed Jan 11 12:08:00 2017 (58766670)
MBAMSwissArmy.sys           Wed Mar 15 15:00:41 2017 (58C98F59)
aswbuniva.sys               Tue Mar 21 08:58:28 2017 (58D12374)
aswbidsha.sys               Tue Mar 21 08:58:29 2017 (58D12375)
aswbidsdrivera.sys          Tue Mar 21 08:58:30 2017 (58D12376)
aswbloga.sys                Tue Mar 21 08:58:32 2017 (58D12378)
aswKbd.sys                  Tue Mar 28 11:12:45 2017 (58DA7D6D)
aswRvrt.sys                 Tue Mar 28 11:12:48 2017 (58DA7D70)
aswSnx.sys                  Tue Mar 28 11:13:18 2017 (58DA7D8E)
aswRdr2.sys                 Tue Mar 28 11:13:27 2017 (58DA7D97)
aswMonFlt.sys               Tue Mar 28 11:24:02 2017 (58DA8012)
aswVmm.sys                  Tue Mar 28 11:24:05 2017 (58DA8015)
aswSP.sys                   Tue Mar 28 11:24:26 2017 (58DA802A)
aswStm.sys                  Tue Mar 28 11:30:46 2017 (58DA81A6)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Apr  9 11:25:49.975 2017 (UTC - 4:00)**************************
cpuz138_x64.sys             Thu Feb 26 02:04:34 2015 (54EEC582)
ssudbus.sys                 Wed Aug 24 04:00:41 2016 (57BD5429)
IntelHaxm.sys               Fri Nov 11 02:17:34 2016 (5825708E)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Apr  3 19:27:55.650 2017 (UTC - 4:00)**************************
nvvad64v.sys                Thu Dec 17 07:47:18 2015 (5672AED6)
NvStreamKms.sys             Tue Dec 22 15:54:00 2015 (5679B868)
MBAMSwissArmy.sys           Wed Jan 25 16:48:08 2017 (58891D18)
aswbuniva.sys               Tue Feb 21 11:35:48 2017 (58AC6C64)
aswbidsdrivera.sys          Tue Feb 21 11:35:49 2017 (58AC6C65)
aswbloga.sys                Tue Feb 21 11:35:50 2017 (58AC6C66)
aswbidsha.sys               Tue Feb 21 11:35:54 2017 (58AC6C6A)
aswKbd.sys                  Fri Feb 24 01:41:31 2017 (58AFD59B)
aswRvrt.sys                 Fri Feb 24 01:41:32 2017 (58AFD59C)
aswSnx.sys                  Fri Feb 24 01:41:55 2017 (58AFD5B3)
aswRdr2.sys                 Fri Feb 24 01:41:56 2017 (58AFD5B4)
aswMonFlt.sys               Fri Feb 24 01:50:09 2017 (58AFD7A1)
aswStm.sys                  Fri Feb 24 01:55:31 2017 (58AFD8E3)
aswVmm.sys                  Sun Mar 12 17:07:54 2017 (58C5B8AA)
aswSP.sys                   Fri Mar 17 08:42:20 2017 (58CBD9AC)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Feb 16 21:59:24.018 2017 (UTC - 4:00)**************************
aswRvrt.sys                 Thu Aug 18 10:12:01 2016 (57B5C231)
aswKbd.sys                  Thu Aug 18 10:12:06 2016 (57B5C236)
aswRdr2.sys                 Thu Aug 18 10:12:58 2016 (57B5C26A)
aswMonFlt.sys               Thu Aug 18 10:30:14 2016 (57B5C676)
aswStm.sys                  Thu Aug 18 10:36:29 2016 (57B5C7ED)
aswSnx.sys                  Mon Sep 12 08:37:08 2016 (57D6A174)
aswSP.sys                   Mon Sep 12 08:59:01 2016 (57D6A695)
aswVmm.sys                  Thu Oct  6 05:26:20 2016 (57F618BC)
ibtusb.sys                  Mon Nov 14 19:31:48 2016 (582A5774)
MBAMSwissArmy.sys           Wed Jan  4 03:34:33 2017 (586CB399)

http://www.carrona.org/drivers/driver.php?id=winio64.sys
http://www.carrona.org/drivers/driver.php?id=tap0901.sys
http://www.carrona.org/drivers/driver.php?id=Netwbw02.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverW8x64.sys
e22w10x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=bwcW10x64.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=mbae64.sys
http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=IntelHaxm.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=ibtusb.sys
aswbuniva.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
aswbidsha.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
aswbidsdrivera.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
aswbloga.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=aswKbd.sys
http://www.carrona.org/drivers/driver.php?id=aswRvrt.sys
http://www.carrona.org/drivers/driver.php?id=aswSnx.sys
http://www.carrona.org/drivers/driver.php?id=aswRdr2.sys
http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
http://www.carrona.org/drivers/driver.php?id=aswVmm.sys
http://www.carrona.org/drivers/driver.php?id=aswSP.sys
http://www.carrona.org/drivers/driver.php?id=SynTP.sys
http://www.carrona.org/drivers/driver.php?id=aswStm.sys
http://www.carrona.org/drivers/driver.php?id=MBAMSwissArmy.sys
http://www.carrona.org/drivers/driver.php?id=SynTP.sys
http://www.carrona.org/drivers/driver.php?id=mbae64.sys
http://www.carrona.org/drivers/driver.php?id=MBAMSwissArmy.sys
aswbuniva.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
aswbidsha.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
aswbidsdrivera.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
aswbloga.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=aswKbd.sys
http://www.carrona.org/drivers/driver.php?id=aswRvrt.sys
http://www.carrona.org/drivers/driver.php?id=aswSnx.sys
http://www.carrona.org/drivers/driver.php?id=aswRdr2.sys
http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
http://www.carrona.org/drivers/driver.php?id=aswVmm.sys
http://www.carrona.org/drivers/driver.php?id=aswSP.sys
http://www.carrona.org/drivers/driver.php?id=aswStm.sys
http://www.carrona.org/drivers/driver.php?id=cpuz138_x64.sys
http://www.carrona.org/drivers/driver.php?id=ssudbus.sys
http://www.carrona.org/drivers/driver.php?id=IntelHaxm.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
http://www.carrona.org/drivers/driver.php?id=MBAMSwissArmy.sys
aswbuniva.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
aswbidsdrivera.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
aswbloga.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
aswbidsha.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=aswKbd.sys
http://www.carrona.org/drivers/driver.php?id=aswRvrt.sys
http://www.carrona.org/drivers/driver.php?id=aswSnx.sys
http://www.carrona.org/drivers/driver.php?id=aswRdr2.sys
http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
http://www.carrona.org/drivers/driver.php?id=aswStm.sys
http://www.carrona.org/drivers/driver.php?id=aswVmm.sys
http://www.carrona.org/drivers/driver.php?id=aswSP.sys
http://www.carrona.org/drivers/driver.php?id=aswRvrt.sys
http://www.carrona.org/drivers/driver.php?id=aswKbd.sys
http://www.carrona.org/drivers/driver.php?id=aswRdr2.sys
http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
http://www.carrona.org/drivers/driver.php?id=aswStm.sys
http://www.carrona.org/drivers/driver.php?id=aswSnx.sys
http://www.carrona.org/drivers/driver.php?id=aswSP.sys
http://www.carrona.org/drivers/driver.php?id=aswVmm.sys
http://www.carrona.org/drivers/driver.php?id=ibtusb.sys
http://www.carrona.org/drivers/driver.php?id=MBAMSwissArmy.sys
 


Edited by usasma, 23 June 2017 - 08:23 AM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 linkin2895

linkin2895
  • Topic Starter

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:05:11 PM

Posted 23 June 2017 - 06:38 PM

Wow i am amazed at the amount of information you have gathered.
Ok where to begin..

Firstly, as you can see the blue screens occur every couple of months or so. So it will be hard to see if they actually stopped happening due to anything you asked me to do, but hopefully they will.

Lets see what i did do:

1)I updated windows fully.
2)I cleared up space on C drive.

3)i updated dragon gaming center

4) the same for vpn driver even though i have no clue what that is. I have used a free vpn in the past, but either way went i had and installed what was pointed at me. 

5)About the samsung device and the usb driver, i remember that that blue screen occured when i unplugged my charging phone from my computer.

I use(d) to make android apps for hobby and i frequently connect(ed) my phone to this computer. Also i had Samsung kies installed somewhen to unroot an android device but then i had uninstalled it. There probably are some leftovers,

which could be what caused the error. I have reinstalled samsung kies and will try to uninstall it with CCleaner (hopefully fully) tommorow.
6) I have updated every single driver i could find . I couldnt find them all though. Graphics cards drivers (including intergrated), bluetooth, killer ethernet etc were easy but some of the links you posted, point at avast which i am using however it is already fully updated. Same goes for malwarebytes and some few others. Also it does not help that MSI's website for my laptop has mostly 2015 outdated drivers.

7) I did create a temperature log as you told me to, but you didnt mention for how long or if i needed to stress the computer. I actually monitor the temperature of the laptop every day since the day i bought it so i can give you all the info you want. I usually run on power saver mode because it gets really hot otherwise (up to 87 celsius when browsing). Whenever i play a game i hit the button on it that turns the fans up to 100%. Depending on the game, with the fans at 100% and even with power saver mode it goes at 76 degrees celsius average. I dont even dare to put it on high performance. I actually did it once and it froze at some random point.
I can upload that log if you want but it only has numbers like 76000 on it. I did not stress it during the log, i had it on balanced performance and was downloading drivers to update (but not updating at the time).

 

and what i failed to:
1)I can not upgrade the BIOS through windows and because i am inexperienced and it seems risky, i would rather not try it for now.
2)the same applies for Driver Verifier, it looks so risky. What if it never boots again? The device works pretty well, 1 blue screen every couple of months is okaaay enough.

3)I can not for the life of me find how to update the usb 3 drivers of the motherboard. There is no such thing on the manifacturers website, windows's device manager tells me that the driver is already up to date and CPUID's driver assistant tool (which i only used to verify that the drivers i installed are up to date) tells me too that it is already up to date.

 

According to the later tool , i have not updated the following drivers:
Intel® 8 Series Chipset Family SATA AHCI Controller

SMS/MMS device ( i dont use such a thing )

Bluetooth device (times 2, i have no bluetooth device connected to the computer and i did update the bluetooth driver (but) from the manifacturer's website.
Intel® 8 Series/C220 Series PCI Express Root Port #5 - 8C18

Intel® 8 Series/C220 Series PCI Express Root Port #7 - 8C1C

Intel® 8 Series/C220 Series PCI Express Root Port #8 - 8C1E

Intel® HM87 LPC Controller - 8C4B

Intel® Management Engine Interface

Microsoft ACPI-Compliant Control Method Battery

Mobile 5th Generation Intel® Core™ PCI Express x16 Controller - 1601

Synaptics SMBus Driver ( i did update the touchpad driver, i dont know why this is mentioned as not updated)
 

Thats pretty much it. Thank you very much for your assistance. If you have anything else to propose, i am all ears. I will inform you if another blue screen occurs.



 



#4 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,091 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:10:11 AM

Posted 24 June 2017 - 02:29 PM

If the temps for the CPU get into the 90's, then you're looking at some serious overheating.

So, that's the first thing to fix.

I would suggest posting in the Internal Hardware or Gaming forums for some assistance with that.

 

No problem holding off on the BIOS/UEFI update.

But, eventually, you'll have to decide if it's worth the risk or not.

 

The Driver Verifier guide is designed to be scary.  But, if you think that there's a software problem - it's the way to go.

Be sure to back your stuff up before doing it (it's very rare for a system to not boot, and even rarer for it to not be able to be fixed).

Worst case, you can reinstall Windows - verifier won't cause any hardware damage.

 

Now we wait to see if you get any more BSOD's........

Good luck!


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users