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One Drive Problem

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#1 Richardf77


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  • Location:Southern England, UnIted Kingdom
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Posted 21 June 2017 - 09:54 AM

Been using my free storage on OneDrive (W10) for some time now with no issues. I have been in the midst of uploading new files and reorganising old ones when suddenly my One Drive folder on the PC stopped responding and disconnected from the cloud. Couldnt get it back straight away so rebooted the PC. 


When i tried to connect up to One Drive again it required me to enter my sign in details again. Fine at first but then the popup screens started going through the same process as when you first start using One Drive and ended up creating new folders on my PC - which were empty! It then proceeded to start downloading all my files (circa 4GB worth) into the new PC directory. Initialy i thought it had wiped the files on my PV and was having to download them again, but on investigation i found that One Drive had indeed created a second One Drive directory on the PC leaving the original directory with all my files intact.


I can see no way of stopping this proceedure and reverting to the old directory so now once downloading is complete i will have 2 duplicate One Drive folders, doubling the disc space used - which isnt a problem as the drive its on has space, but that isnt the point.


I did a search of the appropriate help pages but could find no other instances of this happeneing or how to 'fix' it (or prevent it happening again). So has anyone else encountered this and if so what can i do about it?

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