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Infected with Cryptomix Revenge, what now? .mole02 extension

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#1 CDHarris


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Posted 20 June 2017 - 04:55 PM

I was unable to open my Quicken file yesterday and soon discovered a "_HELP_INSTRUCTION.TXT" file which informed me that "All of your files are encrypted with RSA 2048 and AES-128 ciphers."  It then gave instructions to download the TOR browser, go to a certain website and follow instruction to pay money, get a key, etc.  The ID Ransomware site tells me this is the Cryptomix Revenge ransomware.
Fortunately it has not encrypted all of my files, but it has Quicken, Quickbooks, Excel and many other files.  It seems to have skipped (for now) a large folder with thousands of word processing files.  The infected files are all long random names with the .MOLE02 extension.
I have backups, but some of those are now encrypted as the automatic backup ran after the encryption.
I think I can recover much of the data from backups, but am most concerned about removing the infection so this does not happen again. I have run Malware Bytes twice (once in safe mode) and it does not find anything.  Windows Defender does not find anything.  However, my several thousand encrypted files tell me that something is there and I would like to remove it.
Please let me know how to find and remove this infection and what is the best defense to prevent it from happening again.
Also, when is it safe to delete all the encrypted files with the .MOLE02 extension?
Thanks very much for any help.
CD Harris
FRST.txt (62.9 KB)

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#2 Demonslay335


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Posted 20 June 2017 - 05:02 PM

Other victims of this particular strain of CryptoMix have been posting in this topic: https://www.bleepingcomputer.com/forums/t/649297/mole02-virus/


It was confirmed to be deployed via exploit kits; that means you had outdated software and stumbled upon a website with a malicious advertisement. Always keep software updated (browser, operating system, plugins, etc.).


You should also have better backups. If your backups are overwriting with the encrypted files, then it isn't an efficient backup solution. You should have versioning and off-site of some sort.

logo-25.pngID Ransomware - Identify What Ransomware Encrypted Your Files [Support Topic]

ransomnotecleaner-25.png RansomNoteCleaner - Remove Ransom Notes Left Behind [Support Topic]

cryptosearch-25.pngCryptoSearch - Find Files Encrypted by Ransomware [Support Topic]

If I have helped you and you wish to support my ransomware fighting, you may support me here.

#3 quietman7


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Posted 21 June 2017 - 05:18 AM

Rather than have everyone with individual topics, it would be best (and more manageable for staff) if you posted any more questions, comments or requests for assistance in one of the above support topic discussions...it includes experiences by experts, a variety of IT consultants, end users and company reps who have been affected by ransomware infections. To avoid unnecessary confusion, this topic is closed.

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