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Chinese pop-up ads? Virus?


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10 replies to this topic

#1 kilam

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Posted 19 June 2017 - 02:49 PM

For past months I've had a weird problem. Random Chinese ads keep popping up on the right bottom corner of my screen. I've been brushing them off for most of the time, but eventually I started to worry as I have no idea how to get rid of them. I scanned my computer with Malwarebytes, but I don't know too much about this stuff and I'm not sure if it found the stuff I was looking for or what to do next. Hopefully anyone can help me find a solution to this.
 
Here's my threat scan results...

 

Attached File  threats.txt   65.29KB   3 downloads



BC AdBot (Login to Remove)

 


#2 nasdaq

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Posted 20 June 2017 - 10:16 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Trust Malwareby and remove all of the items found.
===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the LogFile button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleanerCx.txt (x is a number).
===

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

How to attach a file to your reply:
In the Reply section in the bottom of the topic Click the "more reply Options" button.
attachlogs.png

Attach the file.
Select the "Choose a File" navigate to the location of the File.
Click the file you wish to Attach.
Click Attach this file.
Click the Add reply button.
===


Please post the logs.

Let me know what problems persists.
==============================

#3 kilam

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Posted 20 June 2017 - 12:10 PM

Thank you for replying!

 

I removed all the items through Malwarebytes.

 

I also Downloaded AdwCleaner and scanned my files. I got the Log txt. file, but i'm not sure if there could accidentally be any important stuff, so I didn't use the clean option yet. I don't want to lose anything that could be important, so I want to be sure before I remove the files.

 

Here's my Log: 

 

Attached File  AdwCleanerS0.txt   14.65KB   2 downloads



#4 nasdaq

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Posted 20 June 2017 - 12:35 PM

Do not remove anything just yet.

Just let me know what you installed and would like to keep.


Run the Farbar tool and post the FRST and Addition.txt log.

I will review all and suggest a fix.

#5 kilam

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Posted 20 June 2017 - 01:05 PM

In the FRST log there was beijing rising technology file. I don't know what that is, nor do I think it is anything I've ever downloaded. I did a google search about it and it seems that there are more people suggesting it could be a virus. I'm still not sure though. Also in the FRST log there are things that are most likely harmless (Apple, google, microsoft stuff).

 

I'd like to hear what you think.

 

 

 

Attached File  Addition_20-06-2017 20.56.22.txt   48.91KB   1 downloads

 

Attached File  FRST_20-06-2017 20.56.22.txt   99.98KB   2 downloads



#6 nasdaq

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Posted 21 June 2017 - 08:26 AM


Hi,

Remove these programs in bold via the Control Panel > Programs > Programs and Features.
Rising Software Deployment System (HKLM-x32\...\RSD) (Version: 23.00.01.02 - Beijing Rising Information Technology, Inc.)
Unity Web Player (HKU\S-1-5-21-3270685823-1781605662-3669444584-1000\...\UnityWebPlayer) (Version: 5.0.2f1 - Unity Technologies ApS)
Unity Web Player (HKU\S-1-5-21-3270685823-1781605662-3669444584-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-06202017195002802\...\UnityWebPlayer) (Version: 5.0.2f1 - Unity Technologies ApS)
===

Press the windows key Windows_Logo_key.gif+ r on your keyboard at the same time. This will open the RUN BOX.
Type Notepad and and click the OK key.

Please copy the entire contents of the code box below to a new file.


Start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:

(Beijing Rising Information Technology Co., Ltd.) C:\Program Files (x86)\Rising\RSD\RsMgrSvc.exe	
Winlogon\Notify\igfxcui: igfxdev.dll [X]
Winlogon\Notify\SDWinLogon-x32: SDWinLogon.dll [X]
CHR HKLM\SOFTWARE\Policies\Google: Restriction <======= ATTENTION
Toolbar: HKU\S-1-5-21-3270685823-1781605662-3669444584-1000 -> No Name - {9733CB3B-B0E8-449D-9099-EDD37D29A6AA} -  No File
Toolbar: HKU\S-1-5-21-3270685823-1781605662-3669444584-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-06202017195002802 -> No Name - {9733CB3B-B0E8-449D-9099-EDD37D29A6AA} -  No File
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI ipt;version=4.0.5 -> C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIIPT.dll [No File]
FF Plugin HKU\S-1-5-21-3270685823-1781605662-3669444584-1000: @kaneva.com/KanevaPatch -> C:\Program Files (x86)\Kaneva\npkanevapatch.dll [No File]
FF Plugin HKU\S-1-5-21-3270685823-1781605662-3669444584-1000: @unity3d.com/UnityPlayer,version=1.0 -> C:\Users\Kat\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll [2015-05-12] (Unity Technologies ApS)
FF Plugin HKU\S-1-5-21-3270685823-1781605662-3669444584-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-06202017195002802: @kaneva.com/KanevaPatch -> C:\Program Files (x86)\Kaneva\npkanevapatch.dll [No File]
FF Plugin HKU\S-1-5-21-3270685823-1781605662-3669444584-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-06202017195002802: @unity3d.com/UnityPlayer,version=1.0 -> C:\Users\Kat\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll [2015-05-12] (Unity Technologies ApS)
CHR HomePage: Default -> hxxp://www.search.ask.com/?gct=hp
CHR RestoreOnStartup: Default -> "hxxp://search.yahoo.com/?fr=hp-ddc-bd&type=233_pr__alt__ddc_dsssyc_bd_com"
CHR Extension: (Chrome'i veebipoe maksed) - C:\Users\Kat\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2017-03-13]
CHR Extension: (Chrome Media Router) - C:\Users\Kat\AppData\Local\Google\Chrome\User Data\Default\Extensions\pkedcjkdefgpdelpbcmbmeomcjbeemfm [2017-05-13]
CHR HKLM\...\Chrome\Extension: [ngpampappnmepgilojfohadhhmbhlaek] - C:\Program Files (x86)\Internet Download Manager\IDMGCExt.crx <not found>
CHR HKLM-x32\...\Chrome\Extension: [cfcbmgbfdbijmjgjihagbomfbjfjmgon] - C:\Users\Kat\AppData\Roaming\SpeedanAlysis\speedanalysis.crx <not found>
CHR HKLM-x32\...\Chrome\Extension: [ngpampappnmepgilojfohadhhmbhlaek] - C:\Program Files (x86)\Internet Download Manager\IDMGCExt.crx <not found>
U3 idsvc; no ImagePath
Task: {028F4EB8-940B-4FD6-B9AF-AD8BF3A6BF91} - \Microsoft\Windows\Setup\gwx\launchtrayprocess -> No File <==== ATTENTION
Task: {139E4098-07B1-4E06-ACF8-7D7899C1C985} - \Microsoft\Windows\Setup\gwx\refreshgwxconfigandcontent -> No File <==== ATTENTION
Task: {1C5309AF-E24D-4A07-BC22-D0B7D2A454B1} - \Microsoft\Windows\Setup\gwx\refreshgwxconfig -> No File <==== ATTENTION
Task: {62F37B4B-1C3A-4A83-9B1A-6F58711B48AB} - \Safer-Networking\Spybot - Search and Destroy\Scan the system -> No File <==== ATTENTION
Task: {6B9658B4-94A3-4ED0-B6EE-8FB6358EC53F} - \Microsoft\Windows\Setup\GWXTriggers\OutOfIdle-5d -> No File <==== ATTENTION
Task: {71E9722B-05E8-4ABF-B8DA-D530F63B15E0} - \Microsoft\Windows\Setup\GWXTriggers\Time-5d -> No File <==== ATTENTION
Task: {74FD92EE-85BC-4C5B-8511-93D40EA49D97} - \Microsoft\Windows\Setup\GWXTriggers\ScheduleUpgradeReminderTime -> No File <==== ATTENTION
Task: {8566AD16-DD96-4564-B6DB-9DD42DE24CAD} - \Safer-Networking\Spybot - Search and Destroy\Refresh immunization -> No File <==== ATTENTION
Task: {8910EB55-AD1F-435D-BF75-D2FA43F9E019} - \Microsoft\Windows\Setup\gwx\rundetector -> No File <==== ATTENTION
Task: {8E2419F7-034D-4751-A4DD-24538D310A07} - \Microsoft\Windows\Setup\GWXTriggers\Logon-5d -> No File <==== ATTENTION
Task: {94C191A9-BB54-4CF1-AA67-6F7D34542C42} - \Microsoft\Windows\Setup\GWXTriggers\OutOfSleep-5d -> No File <==== ATTENTION
Task: {A1CF9F3B-0013-445E-8489-BE0C5B86CE47} - \Microsoft\Windows\Setup\gwx\refreshgwxcontent -> No File <==== ATTENTION
Task: {A40AB316-B0CE-4826-8D52-8F5CEF0AB6E8} - \Microsoft\Windows\Setup\GWXTriggers\refreshgwxconfig-B -> No File <==== ATTENTION
Task: {A5F8BA7B-7FE5-499D-A2F9-32BC0395AECC} - \Microsoft\Windows\Setup\GWXTriggers\OnIdle-5d -> No File <==== ATTENTION
Task: {C41EEB9A-D5DE-4B37-844D-3A78163358F9} - \CCleanerSkipUAC -> No File <==== ATTENTION
Task: {DF9E9013-B284-47A8-B034-701EA8378D97} - \Microsoft\Windows\Setup\GWXTriggers\ScheduleUpgradeTime -> No File <==== ATTENTION
Task: {E38DC9C5-3091-49BA-8167-302E124D4328} - \Safer-Networking\Spybot - Search and Destroy\Check for updates -> No File <==== ATTENTION
Task: {FB3B77F8-FAAD-45A8-A26A-B12BC1A2183F} - \Microsoft\Windows\Setup\GWXTriggers\MachineUnlock-5d -> No File <==== ATTENTION
R2 RsMgrSvc; C:\Program Files (x86)\Rising\RSD\RsMgrSvc.exe [220952 2016-08-24] (Beijing Rising Information Technology Co., Ltd.)
FirewallRules: [UDP Query User{DD80D200-3E25-4505-8DBA-70D1A401CF7C}C:\program files (x86)\minecraft\runtime\jre-x64\1.8.0_25\bin\javaw.exe] => (Allow) C:\program files (x86)\minecraft\runtime\jre-x64\1.8.0_25\bin\javaw.exe
FirewallRules: [TCP Query User{91514D6A-99A7-4429-85E5-16704CB88B76}C:\program files (x86)\minecraft\runtime\jre-x64\1.8.0_25\bin\javaw.exe] => (Allow) C:\program files (x86)\minecraft\runtime\jre-x64\1.8.0_25\bin\javaw.exe
FirewallRules: [UDP Query User{ACA3E1F7-8BC2-4367-AE36-C87223B20ABC}C:\program files (x86)\java\jre1.8.0_31\bin\javaw.exe] => (Block) C:\program files (x86)\java\jre1.8.0_31\bin\javaw.exe
FirewallRules: [TCP Query User{C3B69AC4-7A3A-4DAB-B522-FC7528ED137E}C:\program files (x86)\java\jre1.8.0_31\bin\javaw.exe] => (Block) C:\program files (x86)\java\jre1.8.0_31\bin\javaw.exe
C:\Program Files (x86)\Rising

End
Save the file as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

The tool will create a log (Fixlog.txt) please post it to your reply.

===

Run the Adwcleaner tool and delete all the entries that were identified.
===


Your version of Java is outdated and needs to be updated to take advantage of fixes that have eliminated security vulnerabilities.

You can manually check your present version and update as recommended.
https://www.java.com/en/download/installed.jsp

Be careful not to install malware posing as Java update!
Important read this blog.
http://blog.trendmicro.com/trendlabs-security-intelligence/malware-poses-as-an-update-for-java-0-day-fix/

Quoted from the page.
"In light of the recent events surrounding Java, users must seriously consider their use of Java. Do they really need it? If yes, make sure that users follow the steps we recommended and get the security update directly from the official oracle website." at:
http://www.oracle.com/technetwork/java/javase/downloads/index.html

How to disable Java in your browsers
http://www.infoworld.com/t/web-browsers/how-disable-java-in-your-browsers-210882

If still present after the update you can remove the old versions of Java via the Control Panel > Programs > Programs and Features.
Java 8 Update 111 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F32180111F0}) (Version: 8.0.1110.14 - Oracle Corporation)

Please post the logs let me know what problem persists with this computer.

#7 kilam

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Posted 21 June 2017 - 09:35 AM

Here's my fix log:

 

Attached File  Fixlog.txt   18.21KB   1 downloads



#8 nasdaq

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Posted 21 June 2017 - 12:14 PM

Has the problem been solved?

#9 kilam

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Posted 21 June 2017 - 12:21 PM

I'm not sure yet. These ads pop up usually when I'm not doing anything in the computer. I'll keep my computer on and see.



#10 nasdaq

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Posted 22 June 2017 - 06:40 AM

No problems.

If all is well I will close this topic in 6 days.

To learn more about how to protect yourself while on the internet read this little guide best security practices keep safe.
http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/


https://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
Simple and easy ways to keep your computer safe and secure on the Internet.
===

#11 kilam

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Posted 23 June 2017 - 04:52 AM

It seems that the problem has been fixed now.

 

Thank you fro helping!






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