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Hung up on Windows Update Errors...


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#16 jwoods301

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Posted 20 June 2017 - 03:42 PM

 

 

Try the following tutorial for resetting Windows Update from SevenForums...

 

https://www.sevenforums.com/tutorials/91738-windows-update-reset.html

 

I just tried all three and it didnt seem to work.  Should I try to do a clean reinstall of Windows 7 and then make sure to download IE 11 as soon as I can?

 

 

You can also try a non-destructive no-reformat install (aka a repair install) of Windows 7, which will alllow you to keep your programs and files.

 

https://www.sevenforums.com/tutorials/3413-repair-install.html

 

You can pre-download all of the updates using the freeware tool WSUS Offline Update...

http://download.wsusoffline.net/

Good tutorial video...


Edited by jwoods301, 20 June 2017 - 03:45 PM.


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#17 Messerbr

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Posted 20 June 2017 - 04:11 PM

Might have a slight hiccup with the repair install.  In the instructions it says this:

  • You cannot use a OEM Windows 7 "Factory" Restore/Recovery type of installation disc that came with or created from a store bought computer to do a repair install with. These can only be used do a clean install instead.

This computer was purchased from Cyberpower PC so I may not have the proper disk.  Should I go ahead and start predownloading the updates with the wsus tool because either with a clean install or a repair install I would need it?



#18 jwoods301

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Posted 20 June 2017 - 04:32 PM

Should I go ahead and start predownloading the updates with the wsus tool because either with a clean install or a repair install I would need it?

 

Yes.

 

Also, let's find out if it is OEM or not.

 

Download and run ShowKeyPlus and post the results...

 

https://github.com/Superfly-Inc/ShowKeyPlus/releases



#19 Messerbr

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Posted 20 June 2017 - 05:13 PM

"Installed Key" and "Original key" are different.  and it says "OEM key not present in firmware"



#20 jwoods301

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Posted 20 June 2017 - 05:20 PM

"Installed Key" and "Original key" are different.  and it says "OEM key not present in firmware"

 

There is no Original Key...there is the Product ID.

 

If it has OEM in the Product ID, you do not have a retail version.



#21 Messerbr

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Posted 21 June 2017 - 07:46 AM

Yes, OEM is in the product ID.  So that means I can only do a clean install with that disk?

 

When I go to look at doing a clean install it shows me this https://ibb.co/jgE9Q5


Edited by Messerbr, 21 June 2017 - 12:36 PM.





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