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PS4 got IP Blocked (sort of)

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#1 Andre_Castillo14


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Posted 19 June 2017 - 09:30 AM

Today, about 12 Hours ago, PSN Services went down. The weird part was that as soon as it got hit offline. I suddenly recieved the error code WS-37397-9, which is a code for a possible temporary IP Block to stop access into the account servers of PSN

The question is, if anyone has either been affected by the error code before, do you know how how long is the suspension duration? I'm currently talking to a Playstation Support, but I feel like they don't know squat about how the suspension works.

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#2 traxsdata


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Posted 29 September 2017 - 11:50 AM

You should get an email from Sony, I have ahead sometimes it takes a day or two to get the email.


The email should include the duration of the ban and the reason.

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