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Posted 18 June 2017 - 05:10 PM
Posted 18 June 2017 - 06:29 PM
Anti-virus software components insert themselves deep into the operating systems core where they install kernel mode drivers that load at boot-up and create numerous files, folders, and registry entries in various locations making it more difficult to remove. It is not uncommon for some anti-virus programs to not completely uninstall itself using the usual method of Apps & features in Windows 10 or Programs and Features (Add/Remove Programs) in Control Panel or to result in various errors due to the presence of related services and processes running in the background.
In some instances uninstalling may fail, not work properly or result in continued detection by another anti-virus program after removal. Most anti-virus vendors provide clean-up utilities or removal tools on their web sites to remove remnants left behind after uninstalling, or for a failed uninstall or failed reinstall. Remnants include related registry entries, files and folders created in various areas of the OS. The Avast Uninstall Utility is intended for use on their products.
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