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Problems with windows 10 desktop


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#1 peteSar

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Posted 18 June 2017 - 04:14 PM

I am having a strange problem with Windows 10, not sure if it is malware or not. When I start the computer (desktop) the home network works fine for a while and I can access internet from other computers also. However after a few minutes the computer stops communicating with internet and along with it all other computers also stop communicating to the network and even the communication between two computers on the hime network goes down. If I shut the computer down then everything goes back to normal, this has been happening for a few months now and am to the point where I do not even turn the computer on. 

 

Any ideas on how to trouble shoot this?



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#2 jwoods301

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Posted 18 June 2017 - 04:18 PM

Have you tried running the built-in Windows troubleshooters?

 

https://www.howtogeek.com/260248/how-to-make-windows-troubleshoot-your-pc-problems-for-you/


Edited by jwoods301, 18 June 2017 - 04:24 PM.


#3 Fuzzy90

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Posted 19 June 2017 - 07:07 AM

Hi,

are you Expirienced with Using a Computer?. If so, download Wireshark from here: https://www.wireshark.org/ and Capture your Traffic from the Interface you have Trouble with.

If you dont know so much, then Please Run the Troubleshoot and Post the Details of it here (you can extend the Troubleshoot and show all Details, Post that here).






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