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Chrome will not run on windows 10 pc process terminates on execution


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#1 gumballjunkie

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Posted 17 June 2017 - 08:33 AM

I can not get chrome to run on one of my windows 10 pc's, after launching nothing displays and the process dies. The chrome log file has the following:

[0615/080220.770:ERROR:process_info.cc(631)] range at 0xdbeb275200000000, size 0x1b8 fully unreadable
[0615/080220.770:ERROR:process_info.cc(631)] range at 0xdbeb277200000000, size 0x1b8 fully unreadable
[0615/080220.770:ERROR:process_info.cc(631)] range at 0x0, size 0x1b8 fully unreadable
[0615/081300.634:ERROR:process_info.cc(631)] range at 0x701f276c00000000, size 0x21b fully unreadable
[0615/081301.306:ERROR:process_info.cc(631)] range at 0x701f278c00000000, size 0x21b fully unreadable
[0615/081301.306:ERROR:process_info.cc(631)] range at 0x0, size 0x21b fully unreadable

 

I've done the general run of things, uninstall/reinstall with lots of reboots, full download of chrome with offline install, changed from avira to windows defender, installed with antivirus turned off, I've run malwarebytes and eset scanner to check for any viruses, logged in as a different user and installed, renamed chrome.exe to a different name, used chrome cleanup tool, uninstalled any newly installed software. so far nothing seems to work. I also tried installing canary per google it behaved the same way. Any ideas?



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#2 zainmax

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Posted 17 June 2017 - 09:15 AM

Download Google Chrome portable, install and run it. If it works is problem with Your Windows or in Chrome installation/installer. If also not, is problem in Windows or in settings.
NB! To run it, You must to make doubleclick on GoogleChromePortable.exe not on the chrome.exe
https://portableapps.com/apps/internet/google_chrome_portable


#3 JohnC_21

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Posted 17 June 2017 - 09:23 AM

Use the Chrome Cleanup tool. After rebooting install again and see if it terminates.



#4 gumballjunkie

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Posted 20 June 2017 - 07:49 PM

I have run the chrome cleanup tool, (multiple times) nothing is found. I'm not sure about running google portable, It does not look to be a google product.

Thanks, Stan






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