Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Outlook 2007 not indexing


  • Please log in to reply
11 replies to this topic

#1 Ervin T

Ervin T

  • Members
  • 102 posts
  • OFFLINE
  •  
  • Local time:04:58 AM

Posted 16 June 2017 - 11:33 AM

I'm having problems with Outlook 2007 indexing running on windows 10. First of all, the pst file was large at 19GB. Knowing this would cause problems with the performance of outlook and more, I broke the file down by archiving it into several files. Now my problem is that when I try index, it never finishes. Event viewer is showing an error with search. Below are some of the error messages I've been receiving. I've tried everything I found online with Outlook not finishing indexing. Please help as I need to get this fixed asap. Thank you.

 

The filter host process 13300 did not respond and is being forcibly terminated.

 

Event ID 3104 for the Windows Search Service has been suppressed 395 time(s) since 10:00:24 PM. This event is used to suppress Windows Search Service events that have occurred frequently within a short period of time.  See Event ID 3104 for further details on this event.

 

Enumerating user sessions to generate filter pools failed.

 

Details:

                (HRESULT : 0x80040210) (0x80040210)

 



BC AdBot (Login to Remove)

 


#2 Ervin T

Ervin T
  • Topic Starter

  • Members
  • 102 posts
  • OFFLINE
  •  
  • Local time:04:58 AM

Posted 19 June 2017 - 11:26 AM

There has to be someone that can help...



#3 Allan

Allan

  • BC Advisor
  • 8,587 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New Jersey
  • Local time:08:58 AM

Posted 19 June 2017 - 04:22 PM

When was the last time you compacted the .pst file?



#4 Ervin T

Ervin T
  • Topic Starter

  • Members
  • 102 posts
  • OFFLINE
  •  
  • Local time:04:58 AM

Posted 19 June 2017 - 04:35 PM

When was the last time you compacted the .pst file?

I never compacted because it is new pst file. I archived the whole file and even moving the most recent emails to new pst so that it wouldn't be in the old one. Hopefully I'm making sense.



#5 Ervin T

Ervin T
  • Topic Starter

  • Members
  • 102 posts
  • OFFLINE
  •  
  • Local time:04:58 AM

Posted 19 June 2017 - 06:01 PM

If it helps, I've ran offcat scan and it shows an error with Outlook within the search feature and pointed to the file pdfprofilter.dll which I've read online that it can cause conflict with Outlook indexing. It says to update the filter but I'm not how I would go about doing that.



#6 Ervin T

Ervin T
  • Topic Starter

  • Members
  • 102 posts
  • OFFLINE
  •  
  • Local time:04:58 AM

Posted 20 June 2017 - 12:32 PM

please close this thread as I was able to fix it on my own.



#7 SleepyDude

SleepyDude

  • Malware Response Team
  • 2,996 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Portugal
  • Local time:01:58 PM

Posted 20 June 2017 - 03:12 PM

Hi,

 

please close this thread as I was able to fix it on my own.

 

Can you share what worked for you please?


• Please do not PM me asking for support. Post on the forums instead it will increases the chances of getting help for your problem by one of us.
• Posts in the Malware section that are not replied to within 4 days will be closed. PM me or a moderator to reactivate.
• Please post your final results, good or bad. We like to know! Thank you!

 
Proud graduate of GeekU and member of UNITE
___
Rui

 
 


#8 Ervin T

Ervin T
  • Topic Starter

  • Members
  • 102 posts
  • OFFLINE
  •  
  • Local time:04:58 AM

Posted 21 June 2017 - 01:37 PM

Hi,

 

please close this thread as I was able to fix it on my own.

 

Can you share what worked for you please?

I uninstalled a MS update which was preventing outlook from completing the indexing.

 

KB4022726 in Windows 8.1

KB4022715 in Windows 10

And probably KB4022725 in other sytems...

And as mentioned KB4022719 in Windows 7.



#9 SleepyDude

SleepyDude

  • Malware Response Team
  • 2,996 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Portugal
  • Local time:01:58 PM

Posted 21 June 2017 - 02:06 PM

Thanks Ervin :thumbup2:


• Please do not PM me asking for support. Post on the forums instead it will increases the chances of getting help for your problem by one of us.
• Posts in the Malware section that are not replied to within 4 days will be closed. PM me or a moderator to reactivate.
• Please post your final results, good or bad. We like to know! Thank you!

 
Proud graduate of GeekU and member of UNITE
___
Rui

 
 


#10 Ervin T

Ervin T
  • Topic Starter

  • Members
  • 102 posts
  • OFFLINE
  •  
  • Local time:04:58 AM

Posted 21 June 2017 - 03:36 PM

Thanks Ervin :thumbup2:

No problem!



#11 Ervin T

Ervin T
  • Topic Starter

  • Members
  • 102 posts
  • OFFLINE
  •  
  • Local time:04:58 AM

Posted 14 December 2017 - 04:17 PM

I'm back with the same problem but this time with a new hard drive. None of the MS updates mentioned above were installed in my updates and don't know how to fix it this time. Being that it is a new hard drive with a fresh install of MS office, I've not rebuild the index or create a new profile. Please help!



#12 Ervin T

Ervin T
  • Topic Starter

  • Members
  • 102 posts
  • OFFLINE
  •  
  • Local time:04:58 AM

Posted 15 December 2017 - 01:53 PM

I changed the option to index properties and file contents which force a rebuild and all is working now.






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users