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Chrome runs only on sand box


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#1 V2111

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Posted 16 June 2017 - 11:11 AM

Its been nearly 2 month since this problem has started. I get a black screen when Chrome is opened as a result I am forced to use "--no-sandbox-" which was not a problem. But since a month I get pop up search engines like rambler,secure-net and other annoying tabs which is too annoying. Have tried reinstalling chrome like 4 times. Kindly help. Thanks in advance.



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#2 nasdaq

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Posted 17 June 2017 - 09:55 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===


Please download Malwarebytes Anti-Malware from here
  • Right-click on the MBAM icon and select Run as administrator to run the tool.
  • Click Yes to accept any security warnings that may appear.
  • Once the MBAM dashboard opens, on the right detail pane click on the word "Current" under the Scan Status to update the tool database.
  • On the left menu pane click the Settings tab, and then select the Protection tab on the top.
  • Under the Scan Options, turn on the button Scan for rootkits and Scan within archives.
  • Click the Scan tab on the right detail pane, select Threat Scan and click the Start Scan button
  • Note: The scan may take some time to finish, so please be patient.
  • If potential threats are detected, ensure to checkmark all the listed items, and click the Quarantine Selected button.
  • While still on the Scan tab, click the View Report button, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log can also be viewed by clicking the log to select it, then clicking the View Report button.
Please post the log for my review.

Note: If asked to restart the computer, please do so immediately.
===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the LogFile button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleanerCx.txt (x is a number).
===

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

How to attach a file to your reply:
In the Reply section in the bottom of the topic Click the "more reply Options" button.
attachlogs.png

Attach the file.
Select the "Choose a File" navigate to the location of the File.
Click the file you wish to Attach.
Click Attach this file.
Click the Add reply button.
===


Please post the logs.

Let me know what problems persists.
==============================

#3 V2111

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Posted 17 June 2017 - 10:15 PM

Sites like rambler.ru and secure-net do not appear now. But still have to chrome in sandbox mode. These were the logs created

Thank you NASDAQ much appreciated 

Attached Files



#4 nasdaq

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Posted 18 June 2017 - 07:51 AM

Hi,


Press the windows key Windows_Logo_key.gif+ r on your keyboard at the same time. This will open the RUN BOX.
Type Notepad and and click the OK key.

Please copy the entire contents of the code box below to a new file.


Start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:

Press the windows key [img=http://i1106.photobucket.com/albums/h363/debojyotidas/Windows_Logo_key.gif][b]+ r[/b] on your keyboard at the same time. This will open the RUN BOX.
Type Notepad and and click the OK key.

Please copy the entire contents of the code box below to a new file.

[code]

Start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:

HKU\S-1-5-21-62412867-358804794-1368572861-1000\...\Run: [5i3u3ckyp2f] => "C:\Users\vijay\AppData\Roaming\ehiyei024jg\i12rxrerstb.exe"
HKU\S-1-5-21-62412867-358804794-1368572861-1000\...\Run: [njor11pczh4] => "C:\Users\vijay\AppData\Roaming\sefdmgyphsx\sr25do5wh0t.exe"
HKU\S-1-5-21-62412867-358804794-1368572861-1000\...\Run: [fr5u2wysrpb] => "C:\Users\vijay\AppData\Roaming\tqbj55evcah\pz2xqij1lz4.exe"
HKU\S-1-5-21-62412867-358804794-1368572861-1000\...\Run: [ma3eaj2mmf1] => "C:\Users\vijay\AppData\Roaming\iphyiqgjopc\w40e0pyqq5s.exe"
HKU\S-1-5-21-62412867-358804794-1368572861-1000\...\Run: [hoquywc1ajz] => "C:\Users\vijay\AppData\Roaming\4vsqbjqn5c2\vsf52lksbwl.exe"
HKU\S-1-5-21-62412867-358804794-1368572861-1000\...\Run: [fkwfi5clzo4] => "C:\Users\vijay\AppData\Roaming\hciibp3d5py\r15ikrvaehp.exe"
HKU\S-1-5-21-62412867-358804794-1368572861-1000\...\Run: [f3vhyvubofl] => "C:\Users\vijay\AppData\Roaming\tbzlhmbrr2w\tftam3butsw.exe"
HKU\S-1-5-21-62412867-358804794-1368572861-1000\...\Run: [okr0nesosy4] => "C:\Users\vijay\AppData\Roaming\ov40zecrgtl\pa2igb2w11m.exe"
HKU\S-1-5-21-62412867-358804794-1368572861-1000\...\Winlogon: [Shell] C:\Windows\Explorer.exe [2868224 2009-07-14] (Microsoft Corporation) <==== ATTENTION
FF user.js: detected! => C:\Users\vijay\AppData\Roaming\Mozilla\Firefox\Profiles\3xfz2lsc.default\user.js [2017-04-08]
FF Extension: (Tables) - C:\Users\vijay\AppData\Roaming\Mozilla\Firefox\Profiles\3xfz2lsc.default\Extensions\378507@extcorp.net.xpi [2017-04-08]
CHR StartupUrls: Default -> "hxxp://www.google.com/","hxxps://www.google.co.in/?gfe_rd=cr&ei=Tfn6WMGyJobz8AfOnJfgCQ"
CHR Extension: (Chrome Web Store Payments) - C:\Users\vijay\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2017-04-22]
CHR Extension: (Chrome Media Router) - C:\Users\vijay\AppData\Local\Google\Chrome\User Data\Default\Extensions\pkedcjkdefgpdelpbcmbmeomcjbeemfm [2017-06-16]
S2 APCONDRV; \??\C:\PROGRAM FILES (X86)\NET PROTECTOR 2016\APPCON\APCOND64.SYS [X]

End
Save the file as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

The tool will create a log (Fixlog.txt) please post it to your reply.

Include the Addition.txt file that was created by the Farbar Scan. I need to review it.

Please let me know what problem persists with this computer

#5 nasdaq

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Posted 24 June 2017 - 08:19 AM

Are you sill with me?

#6 V2111

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Posted 24 June 2017 - 11:18 PM

Sorry bro was offline for a week. Did ask you asked but still not working.

Cheers.



#7 V2111

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Posted 24 June 2017 - 11:20 PM

fixlog.txt

Attached Files



#8 V2111

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Posted 24 June 2017 - 11:25 PM

Attached File  Addition_25-06-2017 09.51.42.txt   30.53KB   1 downloads



#9 nasdaq

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Posted 25 June 2017 - 07:58 AM

Remove Chrome from your Computer and reinstall a fresh copy.

Clear your Chrome cache and cookies
https://support.google.com/chromebook/answer/183083?hl=en

Before you remove Chrome Export your Bookmarks
Chrome will export your bookmarks as a HTML file, which you can then import into another browser.

If you Sync your data.
Delete Your Google Chrome Browser Sync Data
https://www.howtogeek.com/103655/how-to-delete-your-google-chrome-browser-sync-data/
<<<>>>

Remove Chrome using the the instructions on this page.
https://support.google.com/chrome/answer/95319?hl=en

Re-install Chrome and the Bookmarks.
====

p.s.
Look at the errors on the Addition.txt log.

My concern is with the Net Protector 2017

Is this still operational?
Can you reinstall the application?

#10 nasdaq

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Posted 01 July 2017 - 06:51 AM

Are you still with me?




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