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My latop is infected :( please help me! (UCBROWSER/MAOHA)


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#1 xmimiona

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Posted 15 June 2017 - 09:56 PM

Hello i have an alienware laptop m17xr4 . :bunny2:

I was trying to download a cracked CS:GO but it didnt go well, i got so many viruses from it.

i got the UC browser virus and maoha/jisuzip virus !

i ran ADW cleaner few times n i kept on restarting but the viruses are still there. :nono:

i lost all my admin rights, i cant even open regedit. :flame:

i ran windows defender using a quick scan and then a FULL Scan which took almost 2 hrs and when it was done it says "Access denied" the error code was 0x80070005

it was still able to delete few viruses. my pc is a bit better now but the viruses r still there , taking all my admin rights. it started yesterday's midnight with the CSGO thing. :mellow:

i wasnt able to activate the hidden admin account too.

i tried multiple solutions on trusted website n it wouldnt work. :crazy:

i tried to download bitdefender and also malware bytes, but it doesnt work. always ACCESS DENIED error thingy :( :scratchhead:

please help me :(  :inlove:  :bowdown:


Edited by britechguy, 15 June 2017 - 10:16 PM.
Moved from Windows 8/8.1 to "Am I infected? . . ."


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#2 buddy215

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Posted 16 June 2017 - 08:59 AM

Please follow the instructions in the Malware Removal and Log Section Preparation Guide starting at Step 6.

  • If you cannot complete a step, then skip it and continue with the next.
  • In Step 6 there are instructions for downloading and running FRST which will create two logs.

When you have done that, post your logs in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team.

Start a new topic, give it a relevant title and post your log(s) along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. If you cannot produce any of the required logs...start the new topic anyway. Explain that you followed the Prep. Guide, were unable to create the logs, and describe what happened when you tried to create them. A member of the Malware Removal Team will walk you through, step by step, on how to clean your computer.

After doing this, please reply back in this thread with a link to the new topic so we can close this one.

 

DO NOT bump your new topic. Wait for a response from one of the Team Members.


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#3 xmimiona

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Posted 16 June 2017 - 10:23 AM

Please follow the instructions in the Malware Removal and Log Section Preparation Guide starting at Step 6.

  • If you cannot complete a step, then skip it and continue with the next.
  • In Step 6 there are instructions for downloading and running FRST which will create two logs.

When you have done that, post your logs in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team.

Start a new topic, give it a relevant title and post your log(s) along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. If you cannot produce any of the required logs...start the new topic anyway. Explain that you followed the Prep. Guide, were unable to create the logs, and describe what happened when you tried to create them. A member of the Malware Removal Team will walk you through, step by step, on how to clean your computer.

After doing this, please reply back in this thread with a link to the new topic so we can close this one.

 

DO NOT bump your new topic. Wait for a response from one of the Team Members.

Hello, u can close this topic, I did a safe mode n then recovery :) now I can download antiviruses to get rid of the last virus I have, thank god ! thanks for ur help though , goodbye :)






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