I just got a phone call from somebody claiming to be an employee of Solid Techies, a company that i had an account with until last month. They're an anti-malware, computer clean-up company that I used for a year, after my machine got infected. They did a good job of fixing my machine, and regaining access to a lot of files i'd been locked out of. They use a remote app to take control of your machine to do that, and when i watched them do it, i noticed they basically used a lot of the tools and procedures that are listed here, so i decided not to renew my account with them.
Anyway - the caller told me the company was going out of business, and i was due a refund because of it. I was suspicious immediately, but i went as far as opening a URL that he gave me, supposedly to download a form he told me i would fill out to get my refund. The site connected me to that app that basically hands your computer over to another operator, and that's when i was pretty sure that i had a scammer on the phone. I closed the browser without touching that app, and started quizzing him about what was going on. I told him i wasn't going to hand my computer over to someone i didn't know who just called me on the phone, but he kept trying - in a very thick, hard to understand West Asian accent - to explain it all away. (He told me to call someone named "Jack Williams" at 631-479-2230...right!).
After arguing with him and trying to get some more information, i told him i'd call him back after talking to "Jack Williams", and hung up. I immediately phoned Solid Techies and got one of their account salespeople on the phone. I told them about the call, trying to give them a heads-up (although i figured they probably already knew about it.). The account rep went into a high-pressure sales pitch, trying to get me to sign up with them again. I had to refuse over and over while he implied that my machine was now infected because i opened that URL. Finally he realized i wasn't going to sign up again and ended the call.
So, i'm pretty sure the scammer didn't get into my machine. I didn't enter any information when the remote control app popped up, and i didn't give the scammer any info he didn't probably already have. So, i probably didn't let any bugs in, right?