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My PC is crashing both using Win10 and Win7


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5 replies to this topic

#1 CorRA22

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Posted 12 June 2017 - 04:46 PM

Hi everyone!

 

I 've got a serious problem with my Laptop (Turbo X A15FB).

After using Windows 10 for some months,it started crashing,not working but appearing blue screen..

I had a format and installed Windows 7.Everything seemed to be going well until i installed drivers.After a few minutes that it worked well,both the sound and the screen crashed.

I restarted it and suddenly it crashed again. Could it be hard drive problem or something else?

When i talk about crashing I mean what shows the picture below:

 

 

Thank you in advance!Attached File  crash.jpg   176.45KB   0 downloads


Edited by hamluis, 12 June 2017 - 05:42 PM.
Moved from Win 7 to Internal Hardware - Hamluis.


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#2 hamluis

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Posted 12 June 2017 - 04:56 PM

When is the last time this system worked properly for more than 3 days or a week?

 

Louis



#3 CorRA22

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Posted 12 June 2017 - 05:11 PM

Hi Louis and thank you for your reply!

 

The last time i used it was 4 or 5 months ago. Then it crashed like this:

 

 

Attached File  eeee.jpg   4.28KB   0 downloads

 

 

and stopped working. Then i used it in safe mode for a while but stopped working again.

I saw some tutorials on you tube trying to fix it but on this particular Laptop nothing worked.

 

Then I did a format Windows 7.

 

Thank you again!



#4 MDD1963

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Posted 12 June 2017 - 06:47 PM

If it were a hard drive, it would likely still work well with a Linux Mint 17 Live Distro run off of USB....

 

(From the Live Distro, you could download/run gsmartcntrl...and run a short test on your hard drive....)

 

How old is the laptop in question?

(Sometimes the thermal paste/heat pipe interface degrades/solidifies over the years, causing cpu and/or graphics overheating, with subsequent crashes; see if you can check temps in the BIOS)


Asus Z270A Prime/7700K/32 GB DDR4-3200/GTX1060


#5 Guest_Aaron_Warrior_*

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Posted 12 June 2017 - 10:47 PM

If it were a hard drive, it would likely still work well with a Linux Mint 17 Live Distro run off of USB....

 

(From the Live Distro, you could download/run gsmartcntrl...and run a short test on your hard drive....)

 

How old is the laptop in question?

(Sometimes the thermal paste/heat pipe interface degrades/solidifies over the years, causing cpu and/or graphics overheating, with subsequent crashes; see if you can check temps in the BIOS)

This^.

And I'd open it up and take a vacuum and can of compressed air to the CPU fan area both.

 

If it's not heat you have a hardware problem.  A BIOS refresh/update might fix things too.



#6 jwoods301

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Posted 13 June 2017 - 12:58 AM

Key phrase in the first post...

 

"Everything seemed to be going well until i installed drivers"

 

I would get a list of the installed drivers and go from there...

 

Download and run Nirsoft's free InstalledDriversList...

 

http://www.nirsoft.net/utils/installed_drivers_list.html


Edited by jwoods301, 13 June 2017 - 01:04 AM.





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