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Number of unwanted programs on laptop after downloading movie from 123movie.to


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8 replies to this topic

#1 Redirectsux

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Posted 12 June 2017 - 10:50 AM

My daughter downloaded a movie from 123movie.to on 5/2/2017 and now has a number of unwanted programs on her laptop. I attempted to unistall them, but not all would allow me to.

I don't see how to attach screenshots here, but I have them if helpful.

The programs that I have found are:

  1. Chromium - won't let me uninstall
  2. COMODO Cloud Antivirus - indicated that I did uninstall it
  3. Driver Restore - Windows cannot find 'C:\Program Files (x86)\Driver Restore\DRUninstall.exe'. Make sure you typed the name correctly, and then try again
  4. Instant Support - I didn't see this as a program I could uninstall
  5. PC Accelerate - I didn't see this as a program I could uninstall
  6. WebBar Toolbar - Let me uninstall it, but then message popped up stating: Some elements could not be removed. These can be removed manually.

Thanks for you help!

 

 



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#2 buddy215

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Posted 12 June 2017 - 12:43 PM

Some if that if not all may be found uninstalled by the programs below. Likely they will find more, too.

 

Use the programs below to clean, remove malware and remove adware.

 

Use CCleaner to remove Temporary files, program caches, cookies, logs, etc. Use the Default settings. No need to use the

Registry Cleaning Tool...risky. Pay close attention while installing and UNcheck offers of toolbars....especially Google.

After install, open CCleaner and run by clicking on the Run Cleaner button in the bottom right corner.

CCleaner - PC Optimization and Cleaning - Free Download

 

  • download Malwarebytes to your desktop.
  • Double-click mb3-setup-1878.1878-3.0.6.1469.exe and follow the prompts to install the program.
  • Then click Finish.
  • Once the program has fully updated, select Scan Now on the Dashboard. Or select the Threat Scan from the Scan menu.
  • If another update of the definitions is available, it will be implemented before the rest of the scanning procedure.
  • When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
  • Restart your computer when prompted to do so.
  • The Scan log is available throughout History ->Application logs. Please post it contents in your next reply.

Download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
  • download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message

 

Download and run the FREE online scanner from Free Virus Scan | Online Virus Scan from ESET | ESET

  • Place a checkmark in YES, I accept the Terms of Use, then click Start. Wait for ESET Online Scanner to load its components.
  • Select Enable detection of potentially unwanted applications.
  • Click Advanced Settings, then place a checkmark in the following:
    • Remove found threats
    • Scan archives
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • Click Start to begin scanning.
  • ESET Online Scanner will start downloading signatures and scan. Please be patient, as this scan can take quite some time.
  • When the scan is done, click List threats (only available if ESET Online Scanner found something).
  • Click Export, then save the file to your desktop.
  • Click Back, then Finish to exit ESET Online Scanner.

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#3 Redirectsux

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Posted 12 June 2017 - 04:04 PM

Thanks!

Here are the results you requested:

 

Malwarebytes - Not sure what is up with this report, all of the objects identified where quarantined.
www.malwarebytes.com
-Log Details-
Scan Date: 6/12/17
Scan Time: 2:10 PM
Log File: Malwarebytes Report.txt
Administrator: Yes
-Software Information-
Version: 3.1.2.1733
Components Version: 1.0.139
Update Package Version: 1.0.2138
License: Trial
-System Information-
OS: Windows 10
CPU: x64
File System: NTFS
User: System
-Scan Summary-
Scan Type: Threat Scan
Result: Cancelled
Objects Scanned: 342467
Threats Detected: 28
Threats Quarantined: 0
(No malicious items detected)
Time Elapsed: 13 min, 46 sec
-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
-Scan Details-
Process: 3
PUP.Optional.ByteFence, C:\PROGRAM FILES\BYTEFENCE\BYTEFENCESERVICE.EXE, No Action By User, [639], [388717],1.0.2138
PUP.Optional.ByteFence, C:\PROGRAM FILES\BYTEFENCE\RTOP\BIN\RTOP_SVC.EXE, No Action By User, [639], [388717],1.0.2138
PUP.Optional.ByteFence, C:\PROGRAM FILES\BYTEFENCE\RTOP\BIN\RTOP_BG.EXE, No Action By User, [639], [388717],1.0.2138
Module: 11
PUP.Optional.ByteFence, C:\PROGRAM FILES\BYTEFENCE\MICROSOFT.WIN32.TASKSCHEDULER.DLL, No Action By User, [639], [388717],1.0.2138
PUP.Optional.ByteFence, C:\PROGRAM FILES\BYTEFENCE\MICROSOFT.WIN32.TASKSCHEDULER.DLL, No Action By User, [639], [388717],1.0.2138
PUP.Optional.ByteFence, C:\PROGRAM FILES\BYTEFENCE\BYTEFENCESERVICE.EXE, No Action By User, [639], [388717],1.0.2138
PUP.Optional.ByteFence, C:\PROGRAM FILES\BYTEFENCE\RTOP\BIN\RTOP_SVC.EXE, No Action By User, [639], [388717],1.0.2138
PUP.Optional.ByteFence, C:\PROGRAM FILES\BYTEFENCE\RSUTILS.DLL, No Action By User, [639], [388717],1.0.2138
PUP.Optional.ByteFence, C:\PROGRAM FILES\BYTEFENCE\RSUTILS.DLL, No Action By User, [639], [388717],1.0.2138
PUP.Optional.ByteFence, C:\PROGRAM FILES\BYTEFENCE\RSENGINE.DLL, No Action By User, [639], [388717],1.0.2138
PUP.Optional.ByteFence, C:\PROGRAM FILES\BYTEFENCE\RSENGINE.DLL, No Action By User, [639], [388717],1.0.2138
PUP.Optional.ByteFence, C:\PROGRAM FILES\BYTEFENCE\X64\LZ4_X64.DLL, No Action By User, [639], [388717],1.0.2138
PUP.Optional.ByteFence, C:\PROGRAM FILES\BYTEFENCE\X64\LZ4_X64.DLL, No Action By User, [639], [388717],1.0.2138
PUP.Optional.ByteFence, C:\PROGRAM FILES\BYTEFENCE\RTOP\BIN\RTOP_BG.EXE, No Action By User, [639], [388717],1.0.2138
Registry Key: 2
PUP.Optional.ByteFence, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\ByteFenceService, No Action By User, [639], [388717],1.0.2138
PUP.Optional.ByteFence, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\rtop, No Action By User, [639], [388717],1.0.2138
Registry Value: 0
(No malicious items detected)
Registry Data: 0
(No malicious items detected)
Data Stream: 0
(No malicious items detected)
Folder: 2
PUP.Optional.ByteFence, C:\ProgramData\ByteFence\RTOP, No Action By User, [639], [388718],1.0.2138
PUP.Optional.ByteFence, C:\PROGRAMDATA\ByteFence, No Action By User, [639], [388718],1.0.2138
File: 10
PUP.Optional.ByteFence, C:\PROGRAM FILES\BYTEFENCE\MICROSOFT.WIN32.TASKSCHEDULER.DLL, No Action By User, [639], [388717],1.0.2138
PUP.Optional.ByteFence, C:\PROGRAM FILES\BYTEFENCE\BYTEFENCESERVICE.EXE, No Action By User, [639], [388717],1.0.2138
PUP.Optional.ByteFence, C:\PROGRAM FILES\BYTEFENCE\RTOP\BIN\RTOP_SVC.EXE, No Action By User, [639], [388717],1.0.2138
PUP.Optional.ByteFence, C:\PROGRAM FILES\BYTEFENCE\RSUTILS.DLL, No Action By User, [639], [388717],1.0.2138
PUP.Optional.ByteFence, C:\PROGRAM FILES\BYTEFENCE\RSENGINE.DLL, No Action By User, [639], [388717],1.0.2138
PUP.Optional.ByteFence, C:\PROGRAM FILES\BYTEFENCE\X64\LZ4_X64.DLL, No Action By User, [639], [388717],1.0.2138
PUP.Optional.ByteFence, C:\ProgramData\ByteFence\RTOP\activity.log, No Action By User, [639], [388718],1.0.2138
PUP.Optional.ByteFence, C:\ProgramData\ByteFence\RTOP\hosts_backup, No Action By User, [639], [388718],1.0.2138
PUP.Optional.ByteFence, C:\ProgramData\ByteFence\RTOP\uclogfile.bin, No Action By User, [639], [388718],1.0.2138
PUP.Optional.ByteFence, C:\PROGRAM FILES\BYTEFENCE\RTOP\BIN\RTOP_BG.EXE, No Action By User, [639], [388717],1.0.2138
Physical Sector: 0
(No malicious items detected)

(end)

 

 

# AdwCleaner v6.047 - Logfile created 12/06/2017 at 15:18:25
# Updated on 19/05/2017 by Malwarebytes
# Database : 2017-06-10.1 [Server]
# Operating System : Windows 10 Home  (X64)
# Username : Jessica Busick - LAPTOP-F1P8KGSF
# Running from : C:\Users\Jessica Busick\Downloads\AdwCleaner.exe
# Mode: Clean
# Support : https://www.malwarebytes.com/support
 
***** [ Services ] *****
[-] Service deleted: rtop
[-] Service deleted: ByteFenceService
[-] Service deleted: DrvAgent64

***** [ Folders ] *****
[-] Folder deleted: C:\Users\Jessica Busick\AppData\Local\WebBar
[-] Folder deleted: C:\Users\Jessica Busick\AppData\Local\PPC-software
[-] Folder deleted: C:\Users\Jessica Busick\AppData\Roaming\PPC-software
[-] Folder deleted: C:\Users\Jessica Busick\AppData\Roaming\InstantSupport
[-] Folder deleted: C:\Users\Jessica Busick\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\PPC-software
[-] Folder deleted: C:\Users\Jessica Busick\Documents\PPC-software
[-] Folder deleted: C:\Program Files\ByteFence
[-] Folder deleted: C:\Program Files\webBarMedia
[-] Folder deleted: C:\ProgramData\ByteFence
[#] Folder deleted on reboot: C:\ProgramData\Application Data\ByteFence
[-] Folder deleted: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ByteFence Anti-Malware
[-] Folder deleted: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\DriverRestore
[-] Folder deleted: C:\Program Files (x86)\DriverRestore
[-] Folder deleted: C:\Program Files (x86)\PPC-software

***** [ Files ] *****
[-] File deleted: C:\WINDOWS\SysWOW64\drivers\DRVAGENT64.SYS

***** [ DLL ] *****
 
***** [ WMI ] *****
 
***** [ Shortcuts ] *****
 
***** [ Scheduled Tasks ] *****
[-] Task deleted: DriverRestore_DailyScan
[-] Task deleted: DriverRestore_ScheduledScan
[-] Task deleted: ByteFence
[-] Task deleted: ByteFence Scan
[-] Task deleted: PPC-software_Start
[-] Task deleted: PPC-software_Popup

***** [ Registry ] *****
[-] Key deleted: HKLM\SYSTEM\CurrentControlSet\Services\EventLog\Application\ByteFenceService
[#] Key deleted on reboot: [x64] HKLM\SYSTEM\CurrentControlSet\Services\EventLog\Application\ByteFenceService
[-] Key deleted: HKLM\SYSTEM\CurrentControlSet\Services\EventLog\Application\geekbuddyrsp
[#] Key deleted on reboot: [x64] HKLM\SYSTEM\CurrentControlSet\Services\EventLog\Application\geekbuddyrsp
[-] Key deleted: HKU\S-1-5-21-2038216091-1639548947-2881430794-1001\Software\ByteFence
[-] Key deleted: HKU\S-1-5-21-2038216091-1639548947-2881430794-1001\Software\CoinisRevShare
[-] Key deleted: HKU\S-1-5-21-2038216091-1639548947-2881430794-1001\Software\DriverRestore
[-] Key deleted: HKU\S-1-5-21-2038216091-1639548947-2881430794-1001\Software\PRODUCTSETUP
[-] Key deleted: HKU\S-1-5-21-2038216091-1639548947-2881430794-1001\Software\PPC-softwareLanguage
[-] Key deleted: HKU\S-1-5-21-2038216091-1639548947-2881430794-1001\Software\PPC-software
[-] Key deleted: HKU\S-1-5-21-2038216091-1639548947-2881430794-1001\Software\csastats
[-] Key deleted: HKU\S-1-5-21-2038216091-1639548947-2881430794-1001\Software\InSTab
[-] Key deleted: HKU\S-1-5-21-2038216091-1639548947-2881430794-1001\Software\ACPTab
[#] Key deleted on reboot: HKCU\Software\ByteFence
[#] Key deleted on reboot: HKCU\Software\CoinisRevShare
[#] Key deleted on reboot: HKCU\Software\DriverRestore
[#] Key deleted on reboot: HKCU\Software\PRODUCTSETUP
[#] Key deleted on reboot: HKCU\Software\PPC-softwareLanguage
[#] Key deleted on reboot: HKCU\Software\PPC-software
[#] Key deleted on reboot: HKCU\Software\csastats
[#] Key deleted on reboot: HKCU\Software\InSTab
[#] Key deleted on reboot: HKCU\Software\ACPTab
[-] Key deleted: HKLM\SOFTWARE\ByteFence
[-] Key deleted: HKLM\SOFTWARE\PPC-software
[-] Key deleted: HKLM\SOFTWARE\PCAcceleratePro
[-] Key deleted: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ByteFence
[-] Key deleted: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\PPC-software
[#] Key deleted on reboot: [x64] HKCU\Software\ByteFence
[#] Key deleted on reboot: [x64] HKCU\Software\CoinisRevShare
[#] Key deleted on reboot: [x64] HKCU\Software\DriverRestore
[#] Key deleted on reboot: [x64] HKCU\Software\PRODUCTSETUP
[#] Key deleted on reboot: [x64] HKCU\Software\PPC-softwareLanguage
[#] Key deleted on reboot: [x64] HKCU\Software\PPC-software
[#] Key deleted on reboot: [x64] HKCU\Software\csastats
[#] Key deleted on reboot: [x64] HKCU\Software\InSTab
[#] Key deleted on reboot: [x64] HKCU\Software\ACPTab
[-] Key deleted: [x64] HKLM\SOFTWARE\ByteFence
[-] Key deleted: [x64] HKLM\SOFTWARE\DriverRestore
[-] Key deleted: [x64] HKLM\SOFTWARE\WebBar
[-] Key deleted: [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Driver Restore
[-] Data restored: HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Start Page]
[-] Data restored: [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Start Page]
[-] Key deleted: HKU\S-1-5-21-2038216091-1639548947-2881430794-1001\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}
[-] Key deleted: HKU\S-1-5-21-2038216091-1639548947-2881430794-1001\Software\Microsoft\Internet Explorer\SearchScopes\{0AA24E16-07B3-4694-8357-3C21ACC5F516}
[-] Data restored: HKU\S-1-5-21-2038216091-1639548947-2881430794-1001\Software\Microsoft\Internet Explorer\SearchScopes [DefaultScope] {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
[-] Key deleted: HKU\S-1-5-21-2038216091-1639548947-2881430794-1001\Software\Microsoft\Internet Explorer\SearchScopes\{2211d4a5-48d0-47f5-a7cd-81e861470f7f}
[#] Key deleted on reboot: HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}
[#] Key deleted on reboot: HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0AA24E16-07B3-4694-8357-3C21ACC5F516}
[-] Data restored: HKCU\Software\Microsoft\Internet Explorer\SearchScopes [DefaultScope] {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
[#] Key deleted on reboot: HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2211d4a5-48d0-47f5-a7cd-81e861470f7f}
[-] Key deleted: HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}
[-] Data restored: HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes [DefaultScope] {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
[-] Key deleted: HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2211d4a5-48d0-47f5-a7cd-81e861470f7f}
[#] Key deleted on reboot: [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}
[#] Key deleted on reboot: [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0AA24E16-07B3-4694-8357-3C21ACC5F516}
[-] Data restored: [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes [DefaultScope] {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
[#] Key deleted on reboot: [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2211d4a5-48d0-47f5-a7cd-81e861470f7f}
[-] Key deleted: [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}
[-] Data restored: [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes [DefaultScope] {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
[-] Key deleted: [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2211d4a5-48d0-47f5-a7cd-81e861470f7f}
[-] Key deleted: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\DriverRestore.exe
[-] Value deleted: HKLM\SOFTWARE\Microsoft\Internet Explorer\MAIN\FeatureControl\FEATURE_BROWSER_EMULATION [PCAcceleratePro.exe]
[-] Value deleted: HKCU\Software\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_BROWSER_EMULATION [PCAcceleratePro.exe]
[-] Value deleted: HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_BROWSER_EMULATION [winwb.exe]
[-] Key deleted: HKLM\SOFTWARE\Classes\Directory\shell\ByteFence Folder Scan
[-] Key deleted: HKLM\SOFTWARE\Classes\*\shell\ByteFence File Scan

***** [ Web browsers ] *****
 
*************************
:: "Tracing" keys deleted
:: Winsock settings cleared
*************************
C:\AdwCleaner\AdwCleaner[C0].txt - [8033 Bytes] - [12/06/2017 15:18:25]
C:\AdwCleaner\AdwCleaner[S0].txt - [7738 Bytes] - [12/06/2017 15:00:32]
########## EOF - C:\AdwCleaner\AdwCleaner[C0].txt - [8179 Bytes] ##########

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.1.3 (04.10.2017)
Operating System: Windows 10 Home x64
Ran by Jessica Busick (Administrator) on Mon 06/12/2017 at 15:27:52.14
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

File System: 1
Successfully deleted: C:\Program Files\comodo\geekbuddy (Folder)
 
Registry: 2
Successfully deleted: HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{434C1763-EF0E-466F-9887-BAC0C44E9937} (Registry Key)
Successfully deleted: HKLM\Software\Microsoft\Internet Explorer\SearchScopes\{434C1763-EF0E-466F-9887-BAC0C44E9937} (Registry Key)
 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Mon 06/12/2017 at 15:36:38.61
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

C:\AdwCleaner\quarantine\files\rrktjevphlztqkkvrhrakdiclvrkndxd\5.5.6310.18878\winwb.exe a variant of MSIL/WebBar.C potentially unwanted application cleaned by deleting
C:\Users\Jessica Busick\AppData\Local\4a52d51c7cda7415f20a436df1525061\Sufesepimoso.dat VBS/Kryptik.DY trojan cleaned by deleting
C:\Users\Jessica Busick\Downloads\ccsetup530.exe Win32/Bundled.Toolbar.Google.D potentially unsafe application cleaned by deleting
C:\Users\Jessica Busick\Downloads\FlashPlayerPro.exe a variant of Win32/InstallCore.ASM potentially unwanted application cleaned by deleting
C:\Users\Jessica Busick\Downloads\flashplayer_setup.exe a variant of Generik.DVIDDZL trojan cleaned by deleting
 



#4 buddy215

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Posted 12 June 2017 - 05:33 PM

Rerun Malwarebytes. Be sure to allow it to remove/ quarantine whatever it finds. The log doesn't show that and plus it often finds more the second time.

Rerun AdwCleaner...it often finds more, too.

 

As you can see some of what you mentioned was removed by those programs....and more. 

 

Post the three lists mentioned below using CCleaner.

Open CCleaner and click on Tools. Choose Startups. On that page you will see a list of Windows Startups and at the top tabs for each browser and Scheduled Tasks.

At the bottom right of that page you will see a button when clicked will allow you to Copy and Paste the list of Windows Startups and Scheduled Tasks into your next

post. Please do that.

 

Open CCleaner and click on Tools. Choose Uninstall. On that page you will see a list of programs installed on your computer and at the bottom right of that page you

will see a button when clicked will allow you to Copy and Paste that list in your next post. Please do that.


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#5 Redirectsux

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Posted 12 June 2017 - 09:19 PM

I re-ran Malwarebytes and it did find a number of things. Here is the log:

 

Malwarebytes
www.malwarebytes.com
-Log Details-
Scan Date: 6/12/17
Scan Time: 9:45 PM
Log File:
Administrator: Yes
-Software Information-
Version: 3.1.2.1733
Components Version: 1.0.141
Update Package Version: 1.0.2140
License: Trial
-System Information-
OS: Windows 10
CPU: x64
File System: NTFS
User: LAPTOP-F1P8KGSF\Jessica Busick
-Scan Summary-
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 358593
Threats Detected: 27
Threats Quarantined: 27
Time Elapsed: 4 min, 50 sec
-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
-Scan Details-
Process: 0
(No malicious items detected)
Module: 0
(No malicious items detected)
Registry Key: 16
PUP.Optional.GeekBuddy, HKLM\SOFTWARE\CLASSES\AutorunsWrapper.CAutorunsWrapper, Quarantined, [1946], [342287],1.0.2140
PUP.Optional.GeekBuddy, HKLM\SOFTWARE\CLASSES\AutorunsWrapper.CAutorunsWrapper.1, Quarantined, [1946], [342287],1.0.2140
PUP.Optional.GeekBuddy, HKLM\SOFTWARE\CLASSES\TYPELIB\{DA5BEF3F-88B4-45BE-8D8A-8D57B34ACA97}, Quarantined, [1946], [342287],1.0.2140
PUP.Optional.GeekBuddy, HKLM\SOFTWARE\WOW6432NODE\CLASSES\TYPELIB\{DA5BEF3F-88B4-45BE-8D8A-8D57B34ACA97}, Quarantined, [1946], [342287],1.0.2140
PUP.Optional.GeekBuddy, HKLM\SOFTWARE\CLASSES\WOW6432NODE\TYPELIB\{DA5BEF3F-88B4-45BE-8D8A-8D57B34ACA97}, Quarantined, [1946], [342287],1.0.2140
PUP.Optional.GeekBuddy, HKLM\SOFTWARE\CLASSES\CLSID\{2b455106-531b-4428-9f56-c35336c89b6e}, Quarantined, [1946], [342287],1.0.2140
PUP.Optional.MediaPlayAir, HKU\S-1-5-21-2038216091-1639548947-2881430794-1001\SOFTWARE\UNDEFINED, Quarantined, [1116], [334354],1.0.2140
PUP.Optional.ProPCCleaner, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\APP PATHS\PPC-software, Quarantined, [353], [375417],1.0.2140
PUP.Optional.GeekBuddy, HKLM\SOFTWARE\WOW6432NODE\GeekBuddyRSP, Quarantined, [1946], [342277],1.0.2140
PUP.Optional.GeekBuddy, HKLM\SOFTWARE\GeekBuddyRSP, Quarantined, [1946], [342277],1.0.2140
PUP.Optional.ProPCCleaner, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\APP PATHS\PPC-software, Quarantined, [353], [375417],1.0.2140
PUP.Optional.ByteFence, HKLM\SOFTWARE\MICROSOFT\TRACING\ByteFence_RASAPI32, Quarantined, [639], [389038],1.0.2140
PUP.Optional.ByteFence, HKLM\SOFTWARE\MICROSOFT\TRACING\ByteFence_RASMANCS, Quarantined, [639], [389038],1.0.2140
PUP.Optional.WebBar, HKLM\SOFTWARE\MICROSOFT\TRACING\winwb_RASAPI32, Quarantined, [4035], [262291],1.0.2140
PUP.Optional.WebBar, HKLM\SOFTWARE\MICROSOFT\TRACING\winwb_RASMANCS, Quarantined, [4035], [262291],1.0.2140
PUP.Optional.ProPCCleaner, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{8F123EF0-F2FD-4562-9008-BE128C8E7E75}, Quarantined, [353], [398506],1.0.2140
Registry Value: 3
PUP.Optional.MediaPlayAir, HKU\S-1-5-21-2038216091-1639548947-2881430794-1001\SOFTWARE\UNDEFINED|FLASHPLAYERPRO [1].EXE, Quarantined, [1116], [334354],1.0.2140
PUP.Optional.NotChromeRun, HKU\S-1-5-21-2038216091-1639548947-2881430794-1001\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\RUN|CHROMIUM, Quarantined, [1400], [391151],1.0.2140
PUP.Optional.ProPCCleaner, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{8F123EF0-F2FD-4562-9008-BE128C8E7E75}|DESCRIPTION, Quarantined, [353], [398506],1.0.2140
Registry Data: 0
(No malicious items detected)
Data Stream: 0
(No malicious items detected)
Folder: 2
PUP.Optional.PCAP, C:\PROGRAM FILES (X86)\Installer_P.C.A.P, Quarantined, [8946], [383709],1.0.2140
PUP.Optional.WebBar, C:\WINDOWS\SYSTEM32\CONFIG\SYSTEMPROFILE\APPDATA\LOCAL\WEBBAR, Quarantined, [4035], [254551],1.0.2140
File: 6
PUP.Optional.BundleInstaller, C:\USERS\JESSICA BUSICK\DOWNLOADS\ADOBE_FLASH_SETUP_3010817618 (1).EXE, Quarantined, [25], [395485],1.0.2140
PUP.Optional.WebBar, C:\WINDOWS\SYSTEM32\CONFIG\SYSTEMPROFILE\APPDATA\LOCAL\WEBBAR\WB.LOG, Quarantined, [4035], [254551],1.0.2140
PUP.Optional.BundleInstaller, C:\USERS\JESSICA BUSICK\DOWNLOADS\ADOBE_FLASH_SETUP_3010817618 (2).EXE, Quarantined, [25], [395485],1.0.2140
PUP.Optional.BundleInstaller, C:\USERS\JESSICA BUSICK\DOWNLOADS\ADOBE_FLASH_SETUP_3010817618.EXE, Quarantined, [25], [395485],1.0.2140
PUP.Optional.BundleInstaller, C:\USERS\JESSICA BUSICK\DOWNLOADS\ADOBE_FLASH_SETUP_3010817618 (3).EXE, Quarantined, [25], [395485],1.0.2140
PUP.Optional.Palikan, C:\USERS\JESSICA BUSICK\APPDATA\LOCALLOW\MICROSOFT\INTERNET EXPLORER\SERVICES\PALIKAN.ICO, Quarantined, [1744], [255721],1.0.2140
Physical Sector: 0
(No malicious items detected)

(end)

 

AdwCleaner did not find anything when I ran it again.

 

Here is Windows Startup:

Yes HKCU:Run CCleaner Monitoring Piriform Ltd "C:\Program Files\CCleaner\CCleaner64.exe" /MONITOR
Yes HKCU:Run OneDrive Microsoft Corporation "C:\Users\Jessica Busick\AppData\Local\Microsoft\OneDrive\OneDrive.exe" /background
Yes HKLM:Run ETDCtrl ELAN Microelectronics Corp. %ProgramFiles%\Elantech\ETDCtrl.exe
Yes HKLM:Run HPMessageService HP Inc. C:\Program Files (x86)\HP\HP System Event\HPMSGSVC.exe
Yes HKLM:Run HPRadioMgr HP C:\Program Files (x86)\HP\HP Wireless Button Driver\HPRadioMgr64.exe
Yes HKLM:Run IseUI COMODO C:\Program Files (x86)\COMODO\Internet Security Essentials\vkise.exe
Yes HKLM:Run Malwarebytes TrayApp Malwarebytes C:\PROGRAM FILES\MALWAREBYTES\ANTI-MALWARE\mbamtray.exe
Yes HKLM:Run RTHDVCPL Realtek Semiconductor "C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe" -s
Yes HKLM:Run WindowsDefender  "%ProgramFiles%\Windows Defender\MSASCuiL.exe"
Yes Startup Common HP Audio Switch.lnk  C:\Program Files (x86)\HP\HPAudioSwitch\HPAudioSwitchLC.vbs
Yes Startup Common HP JumpStart Launch.lnk  c:\windows\Installer\{0F5EBB0D-DF6D-4DBE-9789-57BF05B3B0FD}\HPlogo_blue.ico
 

Here are Scheduled Tasks:

Yes Task CCleanerSkipUAC Piriform Ltd "C:\Program Files\CCleaner\CCleaner.exe" $(Arg0)
Yes Task DropboxOEM  "%ProgramFiles(x86)%\Dropbox\DropboxOEM\DropboxOEM.exe" auto
Yes Task DropboxUpdateTaskMachineCore Dropbox, Inc. C:\Program Files (x86)\Dropbox\Update\DropboxUpdate.exe /c
Yes Task DropboxUpdateTaskMachineUA Dropbox, Inc. C:\Program Files (x86)\Dropbox\Update\DropboxUpdate.exe /ua /installsource scheduler
Yes Task HPCeeScheduleForJessica Busick Hewlett-Packard C:\Program Files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe HPCeeScheduleForJessica Busick (null)
Yes Task HPEA3JOBS HP C:\Program Files\HP\HP ePrint\hpeprint.exe /CheckJobs
Yes Task HPJumpStartProvider HP Inc. "C:\Program Files (x86)\HP\HP JumpStart Bridge\HPJumpStartProvider.exe"
Yes Task McAfeeLogon McAfee, Inc. C:\PROGRA~1\COMMON~1\McAfee\Platform\McUICnt.exe /platui /runkey
Yes Task OneDrive Standalone Update Task v2 Microsoft Corporation %localappdata%\Microsoft\OneDrive\OneDriveStandaloneUpdater.exe
 

and here is Unistall:

3D Builder Microsoft Corporation 5/17/2017  14.1.1302.0
Alarms & Clock Microsoft Corporation 5/24/2017  10.1705.1303.0
Amazon Amazon.com 4/12/2017  2016.829.2800.0
App connector Microsoft Corporation 3/14/2017  1.3.3.0
App Installer Microsoft Corporation 3/14/2017  1.0.10332.0
Bonjour Apple Inc. 7/16/2016 3.23 MB 3.0.0.10
Calculator Microsoft Corporation 5/24/2017  10.1705.1301.0
Camera Microsoft Corporation 5/9/2017  2017.308.50.0
Candy Crush Soda Saga king.com 6/4/2017  1.91.500.0
CCleaner Piriform 6/12/2017 20.2 MB 5.30
Dropbox 25 GB Dropbox, Inc. 3/24/2017 5.89 MB 3.1.18.0
ELAN Touchpad 15.2.12.3_X64_WHQL ELAN Microelectronic Corp. 3/13/2017  15.2.12.3
Energy Star HP Inc. 11/11/2016 4.96 MB 1.1.1
Feedback Hub Microsoft Corporation 5/26/2017  1.1704.1361.0
Get Office Microsoft Corporation 6/1/2017  17.8225.5925.0
Groove Music Microsoft Corporation 6/1/2017  10.17042.14111.0
HP Audio Switch HP Inc. 3/13/2017  1.0.99.0
HP Documentation HP Inc. 3/13/2017  1.0.0.1
HP ePrint SW HP Inc. 3/13/2017 67.1 MB 5.1.19895
HP JumpStart HP Inc. 3/14/2017  1.2.228.0
HP JumpStart Bridge HP Inc. 11/11/2016 13.6 MB 1.0.0.143
HP JumpStart Launch HP Inc. 11/11/2016 832 KB 1.0.145.0
HP Registration Service HP Inc. 11/11/2016 13.8 MB 1.2.8351.5556
HP Support Assistant HP Inc. 7/16/2016 78.5 MB 8.4.14.41
HP Support Solutions Framework HP Inc. 7/16/2016 12.7 MB 12.6.14.19
HP Sure Connect HP Inc. 7/16/2016  1.0.0.26
HP System Event Utility HP Inc. 7/16/2016 15.6 MB 1.4.14
HP Wireless Button Driver HP 11/11/2016 3.69 MB 1.1.17.1
Intel® Dynamic Platform and Thermal Framework Intel Corporation 3/13/2017 13.2 MB 8.1.10605.221
Intel® PRO/Wireless Driver Intel Corporation 11/11/2016 30.5 MB 18.40.0003.4359
Intel® Processor Graphics Intel Corporation 11/11/2016  20.19.15.4463
Intel® Trusted Execution Engine Intel Corporation 11/11/2016  2.0.0.1094
Intel® Wireless Bluetooth® Intel Corporation 11/11/2016 13.0 MB 18.1.1611.3223
Internet Security Essentials Comodo 6/4/2017 7.71 MB 1.1.413499.43
Mail and Calendar Microsoft Corporation 5/24/2017  17.8218.40507.0
Malwarebytes version 3.1.2.1733 Malwarebytes 6/12/2017 199 MB 3.1.2.1733
Maps Microsoft Corporation 5/27/2017  5.1705.1391.0
McAfee LiveSafe McAfee, Inc. 4/4/2017 247 MB 14.0.12000
Messaging Microsoft Corporation 3/14/2017  3.19.1001.0
Microsoft Office 365 - en-us Microsoft Corporation 6/12/2017 0.96 GB 16.0.8067.2115
Microsoft OneDrive Microsoft Corporation 4/17/2017 84.8 MB 17.3.6799.0327
Microsoft Solitaire Collection Microsoft Studios 5/27/2017  3.16.5170.0
Microsoft Sticky Notes Microsoft Corporation 4/8/2017  1.8.0.0
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 Microsoft Corporation 5/2/2017 1.04 MB 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 Microsoft Corporation 5/2/2017 4.79 MB 9.0.21022
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 Microsoft Corporation 3/13/2017 20.5 MB 12.0.30501.0
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.23506 Microsoft Corporation 3/13/2017 22.5 MB 14.0.23506.0
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.23506 Microsoft Corporation 3/13/2017 18.7 MB 14.0.23506.0
Microsoft Wi-Fi Microsoft Corporation 3/14/2017  1.1604.4.0
Money Microsoft Corporation 6/7/2017  4.21.1434.0
Movies & TV Microsoft Corporation 6/1/2017  10.17042.14211.0
Netflix Netflix, Inc. 6/11/2017  6.23.117.0
News Microsoft Corporation 6/11/2017  4.21.1434.0
OneNote Microsoft Corporation 5/27/2017  17.8241.57621.0
Paid Wi-Fi & Cellular Microsoft Corporation 3/14/2017  1.1607.6.0
People Microsoft Corporation 6/11/2017  10.2.1451.0
Phone Microsoft Corporation 3/14/2017  2.14.3004.0
Phone Companion Microsoft Corporation 3/14/2017  10.1609.2561.0
Photos Microsoft Corporation 6/5/2017  17.524.10020.0
Realtek Card Reader Realtek Semiconduct Corp. 3/13/2017 14.6 MB 10.0.10586.29092
Realtek High Definition Audio Driver Realtek Semiconductor Corp. 3/14/2017 36.9 MB 6.0.1.7877
Skype Skype 6/11/2017  11.17.420.0
Sports Microsoft Corporation 4/21/2017  4.20.1102.0
Store Microsoft Corporation 5/8/2017  11703.1001.45.0
Store Purchase App Microsoft Corporation 3/14/2017  11608.1000.2431.0
Sway Microsoft Corporation 4/21/2017  17.8067.45101.0
Tips Microsoft Corporation 5/11/2017  5.9.1042.0
Twitter Twitter Inc. 5/4/2017  5.7.1.0
Voice Recorder Microsoft Corporation 5/25/2017  10.1705.1302.0
Weather Microsoft Corporation 4/22/2017  4.20.1102.0
WildTangent Games App for HP WildTangent 3/13/2017 7.69 MB 4.1.1.14
Windows Driver Package - Intel Corporation (iagpioe) System  (05/21/2015 604.10120.2652.361) Intel Corporation 3/13/2017  05/21/2015 604.10120.2652.361
Windows Driver Package - Intel Corporation (iai2ce) System  (06/30/2015 604.10146.2643.2818) Intel Corporation 3/13/2017  06/30/2015 604.10146.2643.2818
Windows Driver Package - Intel Corporation (iauarte) System  (05/21/2015 604.10120.2653.391) Intel Corporation 3/13/2017  05/21/2015 604.10120.2653.391
Xbox Microsoft Corporation 6/1/2017  29.29.31001.0
Xbox Identity Provider Microsoft Corporation 3/14/2017  11.19.19003.0
 

Thanks!



#6 jwoods301

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Posted 12 June 2017 - 11:56 PM

GeekBuddy is a Comodo Security product..

 

ByteFence is anti-malware that is usually bundled with other downloads.



#7 buddy215

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Posted 13 June 2017 - 06:15 AM

Suggest Disabling these Windows Startups: Use CCleaner by clicking on each item and choosing Disable on the right.

Yes HKCU:Run OneDrive Microsoft Corporation "C:\Users\Jessica Busick\AppData\Local\Microsoft\OneDrive\OneDrive.exe" /background

Yes HKLM:Run HPMessageService HP Inc. C:\Program Files (x86)\HP\HP System Event\HPMSGSVC.exe

Yes HKLM:Run IseUI COMODO C:\Program Files (x86)\COMODO\Internet Security Essentials\vkise.exe

 

Disable these Tasks: Use CCleaner by clicking on each item and choosing Disable on the right.

Yes Task DropboxOEM  "%ProgramFiles(x86)%\Dropbox\DropboxOEM\DropboxOEM.exe" auto
Yes Task DropboxUpdateTaskMachineCore Dropbox, Inc. C:\Program Files (x86)\Dropbox\Update\DropboxUpdate.exe /c
Yes Task DropboxUpdateTaskMachineUA Dropbox, Inc. C:\Program Files (x86)\Dropbox\Update\DropboxUpdate.exe /ua /installsource scheduler
Yes Task HPCeeScheduleForJessica Busick Hewlett-Packard C:\Program Files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe HPCeeScheduleForJessica Busick (null)
Yes Task HPEA3JOBS HP C:\Program Files\HP\HP ePrint\hpeprint.exe /CheckJobs
Yes Task HPJumpStartProvider HP Inc. "C:\Program Files (x86)\HP\HP JumpStart Bridge\HPJumpStartProvider.exe"
Yes Task McAfeeLogon McAfee, Inc. C:\PROGRA~1\COMMON~1\McAfee\Platform\McUICnt.exe /platui /runkey
Yes Task OneDrive Standalone Update Task v2 Microsoft Corporation %localappdata%\Microsoft\OneDrive\OneDriveStandaloneUpdater.exe

 

Uninstall these programs:

Candy Crush Soda Saga king.com 6/4/2017  1.91.500.0

WildTangent Games App for HP WildTangent 3/13/2017 7.69 MB 4.1.1.14

 

After doing the above and rebooting...please let me know of any problems and how the computer is running.

 

 


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#8 Redirectsux

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Posted 13 June 2017 - 08:26 AM

Followed the above instructions. No problems identified and computer seems to be running well. 

Thank you very much for your assistance!



#9 buddy215

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Posted 13 June 2017 - 09:15 AM

You're welcome...enjoyed working with you...happy surfin'...


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”




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