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Infected Bad. Help!


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#1 j-p

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Posted 09 September 2006 - 10:13 PM

Everytime I attempt to run any kind of scan (virus/spyware/adware), my PC automatically reboots before the scan completes. As the scan is progressing I can see all kinds of malicious stuff that appears on the results. My firewall also keeps saying that it blocks a file called W32/Downloader.ADQX. All help is greatly appreciated, thx.

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#2 -David-

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Posted 10 September 2006 - 03:32 AM

Have you tried running any scans in safe mode? There is a better success rate for removing files there.
This can be done tapping the F8 key as soon as you start your computer
You will be brought to a menu where you can choose to boot into safe mode.
Make sure you choose the option without networking support.
Try running your scans there and see if they can successfully remove the file.

#3 j-p

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Posted 10 September 2006 - 08:31 PM

Hi D, appreciate your help. I just tried running adaware in safe mode and got the same response as before, my PC rebooted out of no where only about 10 seconds into the scan.

#4 Shazmar

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Posted 11 September 2006 - 09:07 AM

Hi j-p

Have you tried running your Anti Virus etc up to a point before you get tripped out and removing what is found up to that point. This should at least get rid of some of your infections and if you are tripping out at the same point it will give you an idea of which one is causing the trip out. I googled W32/Downloader.ADQX and GMS Anti Virus claims it can remove it though i can't say i've heard of them. Good Luck

#5 quietman7

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Posted 11 September 2006 - 11:10 AM

Did your firewall provide the full path (location) of this file? If so you can do a custom file scan which should not take as long as a full scan. See Fig. 7 here. Again, do the scan in "SAFE MODE".

If your running Win XP/2000, you may want to download and scan with Ewido Anti-Spyware v4.0 in "SAFE MODE".
Print out the Ewido Install and Scan Instructions.
You can also do a custom scan with this program.
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#6 j-p

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Posted 12 September 2006 - 12:59 PM

Ok, I ran Ewido and then quarantined/deleted all the infections that showed up. I then started up Adaware to scan and got the usual reboot about 20 seconds into the scan where it detects the first infection. I tried canceling the scan as soon as it comes up with that infection but it still reboots on me. I guess the main virus has been removed because my firewall no longer gives me a pop up saying its trying to run or w/e but I still think I'm very infected because of adaware not being able to scan all the way through. By the way, thank you all for the help.

#7 quietman7

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Posted 12 September 2006 - 01:20 PM

I still think I'm very infected because of adaware not being able to scan all the way through

Maybe, then again maybe not.

See the pinned stickies here for more info on the following issues with Ad-aware scans:
During An Ad-aware Scan, My Computer Restarts
Why does Ad-Aware freeze during a scan?
Ad-Aware becomes unresponsive during a file system scan

You can also try downloading and scanning with Spybot S&D 1.4. Setup & Configure as shown here.
[DO NOT choose the option to install TeaTimer]
Note: If you encounter any error messages while downloading the updates, manually download them from here.

Then perform this online Virus scan:
[Watch the Address bar in IE. You may receive alerts that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then Click Install ActiveX component.]
Trend Micro Housecall
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