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BSOD randomly playing games.HELP!


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11 replies to this topic

#1 pirata292

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Posted 10 June 2017 - 04:01 PM

Hello guys, First of all, thanks for the help I really need because I do not know what else to do. VIDEO_SCHEDULER_INTERNAL_ERROR is an error. I have exchanged my memory with a friend and the error continues. I already switched video card with it too. When he installed my video card in his computer, and the memory, he did not have that problem. Thanks a lot for the help. I have already performed a stress test with Furmark and did not present BSOD. I already tested CPU stress and did not have any problems. Memory too. Please help me solve this problem. Thank you very much.
All drivers.BIOS, and Windows, are up to date.

 

 
I had opened a topic previously, but they said that my copy was not original. I formatted and installed a genuine copy and the BSOD problem continues

 

Attached Files



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#2 jwoods301

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Posted 10 June 2017 - 04:07 PM

Try turning off PhysX effects in the game and see if it makes a difference.



#3 pirata292

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Posted 10 June 2017 - 04:17 PM

This error happens when I'm playing Rainbow Six Siege. I think this game does not have this option



#4 pirata292

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Posted 11 June 2017 - 12:16 AM

additional information : this is exactly what happens, but with different game and show BSOD before restart. buzzing sound while gaming



#5 jwoods301

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Posted 11 June 2017 - 12:33 AM

Try the free benchmark test from Futuremark...

 

https://www.futuremark.com/benchmarks/3dmark



#6 usasma

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Posted 11 June 2017 - 10:54 AM

Please ask a moderator to merge this with your other topic here:  https://www.bleepingcomputer.com/forums/t/648723/bsod-playing-tom-clansys-wildlands/#entry4255799

 

Please let us know if you have performed ALL of the steps that I suggested in my previous post:

 

Your UEFI/BIOS (version H.40) dates from 2017.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  This is just in case there has been a more recent update.
FYI - W8 and W10 communicate more with the UEFI/BIOS than previous versions of Windows, so it's important to ensure that the UEFI/BIOS is kept up to date (and that outdated UEFI/BIOS' may be the cause of some compatibility issues).

Although you appear to have a reasonable number of Windows Update hotfixes for this version of your OS, please double check for any new Windows Updates.  It only takes one update to cause a problem, so it's essential that you have all of them.  The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.
 

This device has problems in Device Manager:

Quote

 

Controlador de áudio de multimídia    PCI\VEN_13F6&DEV_0111&SUBSYS_011113F6&REV_10\7&39B23C4&0&000030020B    Os drivers para este dispositivo não estão instalados.

This is your C-Media Audio device - please download and install the latest, W10 compatible drivers from the motherboard manufacturer's website.

 

There are 3 different memory dump errors out of 5 memory dumps.
Usually we need more memory dumps to say if this is a hardware pattern or not, but I'd still suggest that you start with these free hardware diagnostics:  http://www.carrona.org/hwdiag.html

If hardware is still suspected (even if all of the tests passed), then try this procedure to help rule out other hardware:  http://www.carrona.org/strpdown.html

 

NTIOLib_X64.sys:

This is a driver that is known to cause BSOD problems on many Windows systems.

Unfortunately, the MSI control programs scatter several versions in different places around your system.

In the last memory dump there were 4 of them on the stack.

One is identified in C:\Program Files (x86)\MSI\Command Center\DDR\NTIOLib_X64.sys
Please search your system for the rest of these, and uninstall the programs associated with them.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#7 pirata292

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Posted 11 June 2017 - 07:31 PM

New BSOD today

 

it's really frustrating for me. new pc, and i cant use  :( 

 

On Sun 11/06/2017 21:07:05 your computer crashed
crash dump file: C:\Windows\Minidump\061117-30625-01.dmp
This was probably caused by the following module: storport.sys (storport+0x1D550)
Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFFF8000A78D550, 0x0, 0xFFFFFFFFFFFFFFFF)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\drivers\storport.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Microsoft Storage Port Driver
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Sun 11/06/2017 21:07:05 your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: storport.sys (storport!StorPortQuerySystemTime+0x9F0)
Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFFF8000A78D550, 0x0, 0xFFFFFFFFFFFFFFFF)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\drivers\storport.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Microsoft Storage Port Driver
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

 



#8 usasma

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Posted 12 June 2017 - 06:27 AM

Have you completed the things I suggested in your other post? If so, what did you do and what were the results?

Have you asked a moderator to merge the posts?
Please zip up and upload the contents of the C:\Windows\Minidump folder with your next post

 

Here's my analysis of your latest submitted reports:

 

Your UEFI/BIOS (version H.40) dates from 2017.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  This is just in case there has been a more recent update.
FYI - W8 and W10 communicate more with the UEFI/BIOS than previous versions of Windows, so it's important to ensure that the UEFI/BIOS is kept up to date (and that outdated UEFI/BIOS' may be the cause of some compatibility issues).

Although you appear to have a reasonable number of Windows Update hotfixes for this version of your OS, please double check for any new Windows Updates.  It only takes one update to cause a problem, so it's essential that you have all of them.  The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

The rest of the reports appear normal to me.

As such, my suspicion is that this is a hardware problem.

From the errors in the WER section of the MSINFO32 report, I see a number of video errors and some other errors.

I'd start with these free hardware diagnostics:  http://www.carrona.org/hwdiag.html

Please start with the video tests - but complete ALL of the tests and let us know the results.

 

Troubleshooting for TDR errors (which you have one of) is a bit different than the above tests.  So, please also follow the suggestions here:  http://www.carrona.org/VideoTDR.html

 

Please note that your C-Media sound driver dates from 2012.  Please update the driver to the latest, W10 compatible version:

 

cmudax3.sys                                   Tue Sep  4 02:01:28 2012 (50459938)
C-Media Audio Driver (WDM) by C-Media http://www.cmedia.com.tw/EN/DownloadCenter_Detail.aspx?pserno=0&dtype=ALL
http://www.carrona.org/drivers/driver.php?id=cmudax3.sys

 

Analysis:
The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:
**************************Sat Jun 10 16:22:19.064 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\061017-17375-01.dmp]
Windows 10 Kernel Version 15063 MP (12 procs) Free x64
Built by: 15063.0.amd64fre.rs2_release.170317-1834
System Uptime:0 days 2:16:22.727
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by :dxgmms2.sys ( dxgmms2!VidSchiProcessIsrFaultedPacket+23e )
BugCheck 119, {5, ffffd98e8493f000, ffffd98e84934800, 1bdf5}
BugCheck Info: VIDEO_SCHEDULER_INTERNAL_ERROR (119)
Arguments:
Arg1: 0000000000000005, The subtype of the bugcheck:
Arg2: ffffd98e8493f000
Arg3: ffffd98e84934800
Arg4: 000000000001bdf5
BUGCHECK_STR:  0x119
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: 0x119_5_DRIVER_FAULTED_SYSTEM_COMMAND_dxgmms2!VidSchiProcessIsrFaultedPacket
  BIOS Version                  H.40
  BIOS Release Date             05/10/2017
  Manufacturer                  Micro-Star International Co., Ltd
  Product Name                  MS-7A34
  Baseboard Product             B350 TOMAHAWK ARCTIC(MS-7A34)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jun  9 21:12:23.855 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\060917-58968-01.dmp]
Windows 10 Kernel Version 15063 MP (12 procs) Free x64
Built by: 15063.0.amd64fre.rs2_release.170317-1834
System Uptime:0 days 0:32:35.547
Probably caused by :ntkrnlmp.exe ( nt!SwapContext+1ec )
BugCheck 3B, {c0000005, fffff8008d00c2ac, ffffde003d7e8d70, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8008d00c2ac, Address of the instruction which caused the bugcheck
Arg3: ffffde003d7e8d70, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  DriverBooster.exe
FAILURE_BUCKET_ID: 0x3B_nt!SwapContext
  BIOS Version                  H.40
  BIOS Release Date             05/10/2017
  Manufacturer                  Micro-Star International Co., Ltd
  Product Name                  MS-7A34
  Baseboard Product             B350 TOMAHAWK ARCTIC(MS-7A34)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``


3rd Party Drivers:
The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Sat Jun 10 16:22:19.064 2017 (UTC - 4:00)**************************
Microsoft.Bluetooth.Legacy.LEEnumerator.sys   Mon Mar 12 01:05:40 1984 (1AB2A7A4)
cmudax3.sys                                   Tue Sep  4 02:01:28 2012 (50459938)
amd_sata.sys                                  Thu Mar 19 02:43:08 2015 (550A6FFC)
amd_xata.sys                                  Thu Mar 19 02:43:10 2015 (550A6FFE)
HWiNFO64A.SYS                                 Tue Mar 31 05:51:32 2015 (551A6E24)
lgcoretemp.sys                                Tue Jun  9 12:52:10 2015 (557719BA)
amdgpio3.sys                                  Mon Mar 14 06:19:36 2016 (56E69038)
LGVirHid.sys                                  Mon Jun 13 14:47:03 2016 (575EFFA7)
LGJoyXlCore.sys                               Mon Jun 13 14:47:06 2016 (575EFFAA)
LGBusEnum.sys                                 Mon Jun 13 14:47:08 2016 (575EFFAC)
amdgpio2.sys                                  Tue Aug  9 06:05:07 2016 (57A9AAD3)
amdpsp.sys                                    Tue Dec  6 11:53:23 2016 (5846ED03)
BEDaisy.sys                                   Tue Jan 10 22:01:10 2017 (58759FF6)
nvhda64v.sys                                  Wed Mar 15 08:48:41 2017 (58C93829)
rt640x64.sys                                  Thu Mar 23 06:53:30 2017 (58D3A92A)
nvlddmkm.sys                                  Thu May 18 01:03:49 2017 (591D2B35)
SleepStudyHelper.sys                          ***** Invalid 2023 Invalid 2023 Invalid
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jun  9 21:12:23.855 2017 (UTC - 4:00)**************************
MpKsle819024c.sys                             Tue May 19 21:50:37 2015 (555BE86D)
rt640x64.sys                                  Wed Oct  5 09:32:55 2016 (57F50107)
RTKVHD64.sys                                  Tue May 16 06:39:12 2017 (591AD6D0)


Microsoft.Bluetooth.Legacy.LEEnumerator.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=cmudax3.sys
http://www.carrona.org/drivers/driver.php?id=amd_sata.sys
http://www.carrona.org/drivers/driver.php?id=amd_xata.sys
http://www.carrona.org/drivers/driver.php?id=HWiNFO64A.SYS
http://www.carrona.org/drivers/driver.php?id=lgcoretemp.sys
amdgpio3.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys
http://www.carrona.org/drivers/driver.php?id=LGJoyXlCore.sys
http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys
amdgpio2.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
amdpsp.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=BEDaisy.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=rt640x64.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
SleepStudyHelper.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
MpKsle819024c.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=rt640x64.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys

 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#9 pirata292

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Posted 12 June 2017 - 08:50 AM

Hi usasma,

My BIOS are updated.

i activate the driver verifier on windows, and show 3 BSOD.
minidump files in attachment

i ran memt test this nigth for over 5 hours and no error was related.

Even the memory test report does not display error,

Is it possible that BSODs may be being caused by memory?
I'm thinking of buying a G-Skill F4-2400C15D-16GVR.

Attached Files


Edited by pirata292, 12 June 2017 - 08:54 AM.


#10 usasma

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Posted 13 June 2017 - 05:00 AM

Yes, it's memory is possible, but is less likely because it passed the MemTest.

And, as you've already tried other memory - it's very, very unlikely that this is the problem.

 

Still, I would finish ALL of the diagnostics before trying to decide what's wrong here.

The latest memory dumps are suggestive of hardware problems - but they aren't 100% certain either.

If I had to guess, I'd suspect your hard drive - but first you'll have to run the diagnostics on it.

 

In order to fully rule out software, you may want to try a clean installation of Windows.

IMO it's likely that you've already ruled it out - as you've reinstalled Windows once already.

Be sure to backup your stuff first - as a clean install will wipe everything out.

 

Analysis:
The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:
**************************Sun Jun 11 20:38:36.627 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\061117-23078-01.dmp]
Windows 10 Kernel Version 15063 MP (12 procs) Free x64
Built by: 15063.0.amd64fre.rs2_release.170317-1834
System Uptime:0 days 0:02:21.423
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :memory_corruption
BugCheck 1000007E, {ffffffffc0000005, fffff80091964be9, ffffba00959adef8, ffffba00959ad730}
BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff80091964be9, The address that the exception occurred at
Arg3: ffffba00959adef8, Exception Record Address
Arg4: ffffba00959ad730, Context Record Address
PROCESS_NAME:  System
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
  BIOS Version                  H.40
  BIOS Release Date             05/10/2017
  Manufacturer                  Micro-Star International Co., Ltd
  Product Name                  MS-7A34
  Baseboard Product             B350 TOMAHAWK ARCTIC(MS-7A34)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jun 11 20:07:05.451 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\061117-30625-01.dmp]
Windows 10 Kernel Version 15063 MP (12 procs) Free x64
Built by: 15063.0.amd64fre.rs2_release.170317-1834
System Uptime:0 days 6:13:35.113
Probably caused by :storport.sys ( storport!StorPortQuerySystemTime+9f0 )
BugCheck 1E, {ffffffffc0000005, fffff8000a78d550, 0, ffffffffffffffff}
BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8000a78d550, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: ffffffffffffffff, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c0000005_R
PROCESS_NAME:  System
FAILURE_BUCKET_ID: OLD_IMAGE_storport.sys
  BIOS Version                  H.40
  BIOS Release Date             05/10/2017
  Manufacturer                  Micro-Star International Co., Ltd
  Product Name                  MS-7A34
  Baseboard Product             B350 TOMAHAWK ARCTIC(MS-7A34)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``


3rd Party Drivers:
The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Sun Jun 11 20:38:36.627 2017 (UTC - 4:00)**************************
Microsoft.Bluetooth.Legacy.LEEnumerator.sys   Mon Mar 12 01:05:40 1984 (1AB2A7A4)
cmudax3.sys                                   Tue Sep  4 02:01:28 2012 (50459938)
amd_sata.sys                                  Thu Mar 19 02:43:08 2015 (550A6FFC)
amd_xata.sys                                  Thu Mar 19 02:43:10 2015 (550A6FFE)
HWiNFO64A.SYS                                 Tue Mar 31 05:51:32 2015 (551A6E24)
lgcoretemp.sys                                Tue Jun  9 12:52:10 2015 (557719BA)
amdgpio3.sys                                  Mon Mar 14 06:19:36 2016 (56E69038)
LGVirHid.sys                                  Mon Jun 13 14:47:03 2016 (575EFFA7)
LGJoyXlCore.sys                               Mon Jun 13 14:47:06 2016 (575EFFAA)
LGBusEnum.sys                                 Mon Jun 13 14:47:08 2016 (575EFFAC)
amdgpio2.sys                                  Tue Aug  9 06:05:07 2016 (57A9AAD3)
amdpsp.sys                                    Tue Dec  6 11:53:23 2016 (5846ED03)
nvhda64v.sys                                  Wed Mar 15 08:48:41 2017 (58C93829)
rt640x64.sys                                  Thu Mar 23 06:53:30 2017 (58D3A92A)
nvlddmkm.sys                                  Thu May 18 01:03:49 2017 (591D2B35)
SleepStudyHelper.sys                          ***** Invalid 2023 Invalid 2023 Invalid
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jun 11 20:07:05.451 2017 (UTC - 4:00)**************************
MpKsl967223ca.sys                             Tue May 19 21:50:37 2015 (555BE86D)
usbaapl64.sys                                 Thu Jun 11 02:08:10 2015 (557925CA)


Microsoft.Bluetooth.Legacy.LEEnumerator.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=cmudax3.sys
http://www.carrona.org/drivers/driver.php?id=amd_sata.sys
http://www.carrona.org/drivers/driver.php?id=amd_xata.sys
http://www.carrona.org/drivers/driver.php?id=HWiNFO64A.SYS
http://www.carrona.org/drivers/driver.php?id=lgcoretemp.sys
amdgpio3.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys
http://www.carrona.org/drivers/driver.php?id=LGJoyXlCore.sys
http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys
amdgpio2.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
amdpsp.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=rt640x64.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
SleepStudyHelper.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
MpKsl967223ca.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=usbaapl64.sys
 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#11 pirata292

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Posted 18 June 2017 - 01:58 PM

 More BSOD when I'm playing.
I already uninstalled the video driver with the DDU and reinstalled. Minidump files in attachment

 

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Sun 18/06/2017 14:45:06 your computer crashed
crash dump file: C:\Windows\Minidump\061817-19000-01.dmp
This was probably caused by the following module: watchdog.sys (watchdog+0x355E) 
Bugcheck code: 0x119 (0x5, 0xFFFFC80FAE826000, 0xFFFFC80FAE82BAD0, 0x53F75)
Error: VIDEO_SCHEDULER_INTERNAL_ERROR
file path: C:\Windows\system32\drivers\watchdog.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Watchdog Driver
Bug check description: This indicates that the video scheduler has detected a fatal violation.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time. 




On Sun 18/06/2017 14:45:06 your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0xD9E13) 
Bugcheck code: 0x119 (0x5, 0xFFFFC80FAE826000, 0xFFFFC80FAE82BAD0, 0x53F75)
Error: VIDEO_SCHEDULER_INTERNAL_ERROR
file path: C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2d81f3535ced17c6\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 382.53 
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 382.53 
Bug check description: This indicates that the video scheduler has detected a fatal violation.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 382.53 , NVIDIA Corporation). 
Google query: NVIDIA Corporation VIDEO_SCHEDULER_INTERNAL_ERROR




On Sat 17/06/2017 18:05:26 your computer crashed
crash dump file: C:\Windows\Minidump\061717-22906-01.dmp
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x26D67D) 
Bugcheck code: 0x119 (0x5, 0xFFFF900928BED000, 0xFFFF900928D87AD0, 0x96B2A)
Error: VIDEO_SCHEDULER_INTERNAL_ERROR
file path: C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2d81f3535ced17c6\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 382.53 
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 382.53 
Bug check description: This indicates that the video scheduler has detected a fatal violation.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 382.53 , NVIDIA Corporation). 
Google query: NVIDIA Corporation VIDEO_SCHEDULER_INTERNAL_ERROR




On Sat 17/06/2017 14:08:30 your computer crashed
crash dump file: C:\Windows\Minidump\061717-22187-01.dmp
This was probably caused by the following module: watchdog.sys (watchdog+0x355E) 
Bugcheck code: 0x119 (0x2, 0xFFFFFFFFC000000D, 0xFFFFE181A9F4E960, 0xFFFF8009450E9820)
Error: VIDEO_SCHEDULER_INTERNAL_ERROR
file path: C:\Windows\system32\drivers\watchdog.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Watchdog Driver
Bug check description: This indicates that the video scheduler has detected a fatal violation.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time. 

Attached Files



#12 usasma

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Posted 19 June 2017 - 05:06 AM

First off, there's more memory in your system other than the RAM.

The CPU has some, the video card usually has some, even the motherboard can have some.

Finally, the hard drive actually contains some (the pagefile/virtual memory).

So, finishing the hardware diagnostics is essential.

 

This latest series of BSOD's seems to point to the video card.  All of the BSOD errors are STOP 0x119's - more info on them here:  http://www.carrona.org/bsodindx.html#0x00000119

Have a look at this page for some more things to look at on the video card:  http://www.carrona.org/VideoTDR.html

 

In short, it's either software or hardware.  If it's hardware, the video tests may/may not point it out.

The "true" test is to try another, known to be good (or new) video card.
If you don't have one to test with, you may want to try purchasing one from a shop that'll let you return it (for your money back) if it's not needed.

 

If you have 3rd party Bluetooth software installed, please uninstall it.
The Bluetooth drivers in the memory dump show some bad dates - but as the Microsoft Bluetooth drivers also show some bad dates, I have to wonder about this.

It's not a definite problem, rather this is trying to rule out the Bluetooth drivers as a cause of the problems.

 

The drivers that start with MpKsl... are Windows Defender temporary drivers and shouldn't be seen under normal circumstances.

Have you scanned the system for malware?  Is Windows Defender working properly?

 

Your audio driver still dates from 2012 - did you update to a W10 compatible version as I suggested earlier?

 

Please uninstall the MSI Command Center DDR application that uses this driver:  C:\Program Files (x86)\MSI\Command Center\DDR\NTIOLib_X64.sys

This driver is known to cause BSOD's on some Windows systems.

Also, if you search your system for this driver, you'll find other programs in the C:\Program Files (x86)\MSI folder that contains other copies/versions of this driver.

I would strongly suggest uninstalling the programs associated with them also (DO NOT just delete the driver files, it may render the system unbootable - use the uninstaller for the program to properly remove it)

 

Analysis:
The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:
**************************Sun Jun 18 13:45:06.002 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\061817-19000-01.dmp]
Windows 10 Kernel Version 15063 MP (12 procs) Free x64
Built by: 15063.0.amd64fre.rs2_release.170317-1834
System Uptime:0 days 20:38:40.665
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :memory_corruption
BugCheck 119, {5, ffffc80fae826000, ffffc80fae82bad0, 53f75}
BugCheck Info: VIDEO_SCHEDULER_INTERNAL_ERROR (119)
Arguments:
Arg1: 0000000000000005, The subtype of the bugcheck:
Arg2: ffffc80fae826000
Arg3: ffffc80fae82bad0
Arg4: 0000000000053f75
BUGCHECK_STR:  0x119
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
PROCESS_NAME:  System
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
  BIOS Version                  H.40
  BIOS Release Date             05/10/2017
  Manufacturer                  Micro-Star International Co., Ltd
  Product Name                  MS-7A34
  Baseboard Product             B350 TOMAHAWK ARCTIC(MS-7A34)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jun 17 17:05:26.179 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\061717-22906-01.dmp]
Windows 10 Kernel Version 15063 MP (12 procs) Free x64
Built by: 15063.0.amd64fre.rs2_release.170317-1834
System Uptime:0 days 3:47:40.840
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by :dxgmms2.sys ( dxgmms2!VidSchiProcessIsrFaultedPacket+23e )
BugCheck 119, {5, ffff900928bed000, ffff900928d87ad0, 96b2a}
BugCheck Info: VIDEO_SCHEDULER_INTERNAL_ERROR (119)
Arguments:
Arg1: 0000000000000005, The subtype of the bugcheck:
Arg2: ffff900928bed000
Arg3: ffff900928d87ad0
Arg4: 0000000000096b2a
BUGCHECK_STR:  0x119
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: 0x119_5_DRIVER_FAULTED_SYSTEM_COMMAND_dxgmms2!VidSchiProcessIsrFaultedPacket
  BIOS Version                  H.40
  BIOS Release Date             05/10/2017
  Manufacturer                  Micro-Star International Co., Ltd
  Product Name                  MS-7A34
  Baseboard Product             B350 TOMAHAWK ARCTIC(MS-7A34)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jun 17 13:08:30.485 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\061717-22187-01.dmp]
Windows 10 Kernel Version 15063 MP (12 procs) Free x64
Built by: 15063.0.amd64fre.rs2_release.170317-1834
System Uptime:0 days 23:20:42.741
Probably caused by :dxgmms2.sys ( dxgmms2!memset+252a )
BugCheck 119, {2, ffffffffc000000d, ffffe181a9f4e960, ffff8009450e9820}
BugCheck Info: VIDEO_SCHEDULER_INTERNAL_ERROR (119)
Arguments:
Arg1: 0000000000000002, The driver failed upon the submission of a command.
Arg2: ffffffffc000000d
Arg3: ffffe181a9f4e960
Arg4: ffff8009450e9820
BUGCHECK_STR:  0x119
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: 0x119_2_DRIVER_FAILED_SUBMIT_COMMAND_dxgmms2!memset
  BIOS Version                  H.40
  BIOS Release Date             05/10/2017
  Manufacturer                  Micro-Star International Co., Ltd
  Product Name                  MS-7A34
  Baseboard Product             B350 TOMAHAWK ARCTIC(MS-7A34)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``


3rd Party Drivers:
The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Sun Jun 18 13:45:06.002 2017 (UTC - 4:00)**************************
Microsoft.Bluetooth.Legacy.LEEnumerator.sys   Mon Mar 12 01:05:40 1984 (1AB2A7A4)
BthHfAud.sys                                  Sun Jun 11 20:16:55 1989 (249300F7)
cmudax3.sys                                   Tue Sep  4 02:01:28 2012 (50459938)
amd_sata.sys                                  Thu Mar 19 02:43:08 2015 (550A6FFC)
amd_xata.sys                                  Thu Mar 19 02:43:10 2015 (550A6FFE)
HWiNFO64A.SYS                                 Tue Mar 31 05:51:32 2015 (551A6E24)
MpKsl8306c2c1.sys                             Tue May 19 21:50:37 2015 (555BE86D)
lgcoretemp.sys                                Tue Jun  9 12:52:10 2015 (557719BA)
amdgpio3.sys                                  Mon Mar 14 06:19:36 2016 (56E69038)
LGVirHid.sys                                  Mon Jun 13 14:47:03 2016 (575EFFA7)
LGJoyXlCore.sys                               Mon Jun 13 14:47:06 2016 (575EFFAA)
LGBusEnum.sys                                 Mon Jun 13 14:47:08 2016 (575EFFAC)
amdgpio2.sys                                  Tue Aug  9 06:05:07 2016 (57A9AAD3)
amdpsp.sys                                    Tue Dec  6 11:53:23 2016 (5846ED03)
BEDaisy.sys                                   Tue Jan 10 22:01:10 2017 (58759FF6)
NTIOLib_X64.sys                               Thu Mar  9 22:05:00 2017 (58C217DC)
rt640x64.sys                                  Thu Mar 23 06:53:30 2017 (58D3A92A)
AMDRyzenMasterDriver.sys                      Mon Mar 27 23:29:24 2017 (58D9D894)
nvlddmkm.sys                                  Wed Jun  7 19:03:57 2017 (5938865D)
BthA2DP.sys                                   Sat Oct 17 05:02:12 2037 (7F846494)
SleepStudyHelper.sys                          ***** Invalid 2023 Invalid 2023 Invalid
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jun 17 17:05:26.179 2017 (UTC - 4:00)**************************
MpKsl2d7a5148.sys                             Tue May 19 21:50:37 2015 (555BE86D)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jun 17 13:08:30.485 2017 (UTC - 4:00)**************************
MpKslcb28f7e3.sys                             Tue May 19 21:50:37 2015 (555BE86D)
NTIOLib_X64.sys                               Tue May 16 02:08:06 2017 (591A9746)

Microsoft.Bluetooth.Legacy.LEEnumerator.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=BthHfAud.sys
http://www.carrona.org/drivers/driver.php?id=cmudax3.sys
http://www.carrona.org/drivers/driver.php?id=amd_sata.sys
http://www.carrona.org/drivers/driver.php?id=amd_xata.sys
http://www.carrona.org/drivers/driver.php?id=HWiNFO64A.SYS
MpKsl8306c2c1.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=lgcoretemp.sys
amdgpio3.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys
http://www.carrona.org/drivers/driver.php?id=LGJoyXlCore.sys
http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys
amdgpio2.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
amdpsp.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=BEDaisy.sys
http://www.carrona.org/drivers/driver.php?id=NTIOLib_X64.sys
http://www.carrona.org/drivers/driver.php?id=rt640x64.sys
AMDRyzenMasterDriver.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=BthA2DP.sys
SleepStudyHelper.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
MpKsl2d7a5148.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
MpKslcb28f7e3.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=NTIOLib_X64.sys
 


Edited by usasma, 19 June 2017 - 05:07 AM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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