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Curious behavior of networked printer after Win 10 1703 update


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#1 saluqi

saluqi

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Posted 09 June 2017 - 10:38 PM

Linksys EA2700 router, WiFi home network, desktop computer (Dell XPS 8700, Win 10 Pro 64 bit) hardwired to router, laptop (Dell Inspiron 5537, Win 10 Home 64 bit) by WiFi only (automatically, when it's here).  HP Photosmart 6525 AIO printer/etc., hard wired to the desktop, only via WiFi to the laptop (obviously).  Up to now the printer has appeared only once (in its network identity) in "devices and printers" on the laptop, but twice (as itself, and as its network identity) on the desktop.  Following the 1703 (Creators) update on the desktop, I got a notification on the desktop that the networked printer was not completely installed, and was prompted to download and install the relevant software from HP (the said software of course actually being already present in the desktop for the "real" printer - and in the laptop for the networked identity).  The download and install went without incident (except for head scratching on my part) but when it was finished the networked printer appeared in "devices and printers" no longer as its network identity (beside the "real" version) but as a generic printer icon saying "driver missing" or some such. It still appears on the laptop (still running version1607 of Win 10 Home), as ever, in its network identity as "HP1C6A1F (HP Photosmart 6520 Series)" and fully operational.  Obviously I don't need the network version of the printer on the desktop computer (where the "real" version is set as default printer) so I simply removed the device with the generic printer icon from the Control Panel/View Devices and Printers screen.  But I am confused and perplexed.  Why did downloading what must have been a complete second set of drivers, etc., for that printer, suddenly make it inaccessible to the desktop computer, where it had resided beside the "real" version quite happily for many months?

 

And for the sake of order, which occasionally appeals to me, is there some easy way to roll back that situation?  Bring up the generic icon again (still labeled as "HP1C6A1F" and so forth) and uninstall it?  Or is it better just to leave well enough alone?  I am a scientist, I HATE a mystery <G>.  Actually, demystifying mysteries is the lifeblood of science, it's what I've been doing for the last 70 years, we LOVE mysteries but only because we love solving them . . .

 

EDIT - in the meantime I put the networked printer back on the "Devices and Printers" page, and it now shows the proper icon (a picture of the actual printer) rather than the generic printer icon.  It also says "Status: Driver is unavailable."  Go figure?

 

Thanks for enlightenment!


Edited by saluqi, 09 June 2017 - 11:00 PM.


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