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Black screen computer beeping


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#1 chellethsouthrnbelle

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Posted 09 June 2017 - 03:40 PM

Have a dell inspiron 15 3000 series touch screen 8.1 system...bought it used back in october from a friend who "claimed" he rarely used it..I use it every day for several hours a day...after having it several month I started having ghost touches on the screen...especially if it had a black background...start up page would have it opening all kinds of programs...Just about a month ago, it would not boot up..gave me an error for the system...one of them was harddrive might need to be reseated...I opened it up took out the harddrive and plugged it back in...no more issues other than the ghost touches...I use it outside to play music and last wk I had ants crawling out from under the keys...just in the last few days I've added hundreds of pictures off an old laptop and downloaded and then uninstalled reimage repair...so this morning I take it outside to play music ...working fine...but a few minutes later I go back to it and the screen is black and it's beeping...4 beeps... beep, beep, beep, beep PAUSE and then it repeats it...googled problem and no dell bios codes for 4 beeps that I could find...btw...I don't know a lot about computers...but enough to google, follow directions and repair small issues... I'm pretty sure this has 4 GB ram...and I had only used less than half before I downloaded those pics..just covering bases and supplying all pertinent info I can think of. When I turn it on the power light comes on and then shortly fades to dark...tried F2 on boot up and F12 from following suggestion on google search with someone having a similar issue...took battery out and put it back in...took out hard drive and reseated it...same same...won't boot..a.power light goes out and then in about 1-2 minutes the beeping starts...hold down power button and it will turn off and stop.


Edited by chellethsouthrnbelle, 09 June 2017 - 03:43 PM.


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#2 usasma

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Posted 10 June 2017 - 07:29 AM

Start with these free bootable diagnostics:  http://www.carrona.org/initdiag.html

Choose the MemTest86 (NOT the MemTest86+) as it will boot from UEFI

Can you hook the hard drive to another computer and test it there? (it's likely you won't be able to run those diags on a UEFI system).

 

While the hard drive is hooked to another system, now would be a good time to backup your data.

The next step (after the diags) is usually to try a repair of Windows, then try reinstalling Windows


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