Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

W7 goes to a black screen when i try to start computer


  • Please log in to reply
2 replies to this topic

#1 Markbrz

Markbrz

  • Members
  • 1 posts
  • OFFLINE
  •  

Posted 09 June 2017 - 11:28 AM

When I start my computer my screen goes black when Windows starts to launch after the logo comes up. Same thing happens in safe mode. All my dos works.

BC AdBot (Login to Remove)

 


#2 sflatechguy

sflatechguy

  • BC Advisor
  • 2,266 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:09:17 AM

Posted 11 June 2017 - 10:42 AM

Could be anything, and those are the trickiest to fix. Here's a thread with some (hopefully) helpful hints:

 

https://answers.microsoft.com/en-us/windows/forum/all/windows-7-black-screen-when-booting-up/93a2c6e2-9418-4f45-b217-2a152fcce665



#3 dc3

dc3

    Bleeping Treehugger


  • Members
  • 30,809 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Sierra Foothills of Northern Ca.
  • Local time:06:17 AM

Posted 11 June 2017 - 11:38 AM

If you have the installation disc for your version of Windows 7 you can use it to do a repair with the disc. I

If you don't have the installation disc you can download a ISO image which you can use to create a bootable installation disc at the Microsoft Software Download

You will need your twentyfive alphnumerical product code to make this download.  If this is a OEM computer you will have to contact the manufacturer of your computer to get the product code.

Once you have the download you will need to burn the ISO image to a disc.

1.  Place the installation disc in the tray of the CD/DVD drive, close the tray and restart the computer.

2.  You will be prompted to press any key to start the installation, I find the space bar handy.

At this point the setup process will load files, this will take several minutes.

3.  You will now need to choose the  Language, Time, currency format, and Keyboard or input method that you'd like to use.

After this is done click on Next.

w71_zps6dbda47e.png

4.  Click on the Repair your computer link at the bottom-left of the Install Windows window.

This link will begin the Windows 7 System Recovery Options.

w72_zps2a656a0c.png

5.  System Recovery Options will now search your hard drive(s) for any Windows 7 installations.  This will take several minutes.

No participation is required on your part at this time, wait till it has finished and the next window opens.

w73_zpsd5483f05.png

6.  Choose the Windows 7 installation that you'd like to perform the Startup Repair on, then click on Next

w74_zps490f9a17.png

7.  Click on the Startup Repair link from the list of recovery tools in System Recovery Options.

w75_zps9941e858.png

For a future reference, there are several other diagnostic and recovery tools available in the Windows 7 System Recovery Options including System Restore, System Image Recovery, Windows Memory Diagnostic, and Command Prompt.

8.  The Startup Repair tool will now search for problems in the system files.

If Startup Repair finds a problem with any system files the tool may suggest a solution which you will need to confirm, or may solve the problem automatically.

w76_zps3dd75d83.png

9.  Startup Repair will now attempt to repair whatever problems it found with system files.  

Note:  If Startup Repair did not find any problems with system files you won't see this step.

w77_zpsd8be95eb.png

Important: Your computer may or may not restart several times during this repair process.  This is normal, you should allow it to continue until you see the Restart your computer to complete the repairs window.

10.  Click on Finish, this will restart your computer.

w78_zpsd49257fb.png

It is possible that the Startup Repair will not be able to fix the problem.  If the Startup Repair tool determines this, it may automatically run the the repair after your computer restarts.  If it does not automatically run the repair but you are still having problems with Windows 7 repeat these steps to run Startup Repair again manually.


==================================================================================

If the op has the installation disc use these instructions.

Repair Installation Instructions

Attention:  In order to boot from the installation disc you may need to change the boot order in the BIOS so that the optical driver is the first device in the boot order, and the HDD/SSD is the second devcice.

1.  Place the installation disc in the tray of the CD/DVD drive, close the tray and restart the computer.

2.  You will be prompted to press any key to start the installation, do so.

At this point the setup process will load files, this will take several minutes.

3.  You will now need to choose the  Language, Time and currency format, and Keyboard or input method that you'd like to use.

After this is done click on Next.

w71_zps6dbda47e.png

4.  Click on the Repair your computer link at the bottom-left of the Install Windows window.

This link will begin the Windows 7 System Recovery Options.

w72_zps2a656a0c.png

5.  System Recovery Options will now search your hard drive(s) for any Windows 7 installations.  This will take several minutes.

No participation is required on your part at this time, wait till it has finished and the next window opens.

w73_zpsd5483f05.png

6.  Choose the Windows 7 installation that you'd like to perform the Startup Repair on, then click on Next

w74_zps490f9a17.png

7.  Click on the Startup Repair link from list of recovery tools in System Recovery Options.

w75_zps9941e858.png

For a future reference, there are several other diagnostic and recovery tools available in the Windows 7 System Recovery Options including System Restore, System Image Recovery, Windows Memory Diagnostic, and Command Prompt.

8.  The Startup Repair tool will now search for problems in the system files.

If Startup Repair finds a problem with any system files the tool may suggest a solution which you will need to confirm, or may solve the problem automatically.

w76_zps3dd75d83.png

9.  Startup Repair will now attempt to repair whatever problems it found with system files.  

Note:  If Startup Repair did not find any problems with system files you won't see this step.

w77_zpsd8be95eb.png

Important: Your computer may or may not restart several times during this repair process.  This is normal, you should allow it to continue until you see the Restart your computer to complete the repairs window.

10.  Click on Finish, this will restart your computer.

w78_zpsd49257fb.png

It is possible that the Startup Repair will not be able to fix the problem.  If the Startup Repair tool determines this, it may automatically run the the repair after your computer restarts.  If it does not automatically run the repair but you are still having problems with Windows 7 repeat these steps to run Startup Repair again manually.











 


Edited by dc3, 11 June 2017 - 11:42 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users