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Facebook business page various buttons not working and overall page broken


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#1 chris23tree

chris23tree

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Posted 09 June 2017 - 10:46 AM

Hello there,

 

I have a very difficult problem that I have been trying to solve for a very long time, but have had no luck thus far. I have considerable experience with computers and more or less know what I am doing most of the time.

 

Anyway, onto the issue – please bear with me as this will take a moment to explain.

 

 

Many years ago I created a Page for my small business on Facebook. This was done before Facebook required you to make a personal account to make a page.

 

As in I did not have a personal profile – just a page for my small business

 

All of a sudden my page a encountered a string of issues. I have done nothing to cause this. Yes I know everyone says this when they have in fact done something, but I have not done anything.

 

The issues:

 

I cannot access my messages on the page, they just load a page but with the message area white.

 

Under the settings – all the edit buttons do not work, almost like a light switch that has had the cable cut, the switch still can be touched but does nothing.

 

The post button does not work.

 

Really I can do very little. I have tried adding my father as an admin for the page as he has a personal account but attempting to do this does nothing. I have been browsing the net for weeks now and trying as many solutions as possible but nothing works.

 

I have come to the conclusion that this is most likely a glitch due to my page being made before you needed a personal profile.

 

As such I am going to make a new page and account, but before I start, I would really like my old page taken down and the email associated with it changed as it is my business email that I wish to use upon my new page but since it is already in use Facebook will not allow this.

 

Really I want any help with the above, I am at my wits end to be honest and suffering with many mental health issues this is all a bit too much for me.

 

Thank you for taking the time to read the above and thank you for any help.

 

-Chris



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