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Internet dropping out roughly every 15 minutes


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#1 LasOz

LasOz

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Posted 09 June 2017 - 01:41 AM

Hello, I am having connectivity issues.

 

Background:

I have recently moved house. My computer is a Desktop with a wireless card in it. It runs Windows 10. I have had absolutely no problems with it, when moving my desktop around between houses and getting connected to internet. At my previous home there was a floor separating the computer and the wireless router. In my new house there is a wall and a ceiling separating them.

 

Problem:

Every 15 minutes the internet drops. Apologies that I cannot explain the following any better than visually. Suddenly webpages won't load and I check my connection in the task bar. The connection is at 4/5 strength and says it is connected. I wait about a minute, a yellow warning icon is now on-top of the connection icon and now it's reporting there is an issue. Still at 4/5 strength. Disconnecting and Reconnecting will always fix the issue, no matter how long I wait after failing to load a webpage.

 

Hunches:

I am fairly certain this is a problem with my computer and not the router or service. Other people use the router and report absolutely no problem with their connections. When webpages don't load they initially report a DNS problem before quickly switching to just saying there's no internet connection.

 

Restrictions:

I cannot move the router.

 

Overall I would like to better diagnose the problem here.



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