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Windows 8 Freezing/App Errors


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#1 Robel14

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Posted 08 June 2017 - 04:51 PM

Hello, I  have a Dell Inspiron Laptop running Windows 8. My laptop takes forever to boot up and when it does, random application ,initialization and system errors pop up. If I try to open anything the laptop freezes and I have to shut it down manually. I also get a blue screen sometimes saying "Your PC ran into a problem and needs to restart. We're just collecting some error info, and then we'll restart it for you."  I'm pretty sure there may be a virus or something on my laptop. However, I am able to run my laptop into safe mode if that helps. Any help would be greatly appreciated. Thank you.


Edited by Chris Cosgrove, 09 June 2017 - 05:14 PM.
Moved from Win 8/8.1 to 'Am I infected?'


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#2 jwoods301

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Posted 08 June 2017 - 05:51 PM

There are a number of bootable antivirus rescue disks you can download and use...

 

https://www.google.com/search?q=antivirus+rescue+disk&ie=utf-8&oe=utf-8

 

ESET, Kaspersky, and Trend Micro are all good choices.



#3 Robel14

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Posted 08 June 2017 - 06:19 PM

Ok I'll give those a shot... I'll keep you guys posted.






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