I know a little bit about computers and I have successfully removed viruses and malware from my mother's computer more times than I can count. However, my own computer seems to have become infected and I can't find the infected file(s). About 2 weeks ago I tried to visit a website I've been to in the past but accidentally mistyped the url and ended up on a sketchy website that immediately started trying to download files to computer. I exited the site as quickly as I could and shut down the downloads. I ran an Avast scan but it didn't find anything so I thought I was good to go. About an hour later I got up to go make myself something to eat and left my computer unattended ~30 minutes. When I came back, my cursor was moving by itself and going through files on my computer. I freaked out and immediately shut everything down and shut off my computer. I opened in safe mode and ran some more scans and it found one malicious file. I deleted said file and attempted to re-boot my computer. I moved any important files to a flash drive and deleted everything else including all my saved internet form data just in case. I updated my passwords using my phone. The cursor problem didn't happen again (I've been keeping an eye on my computer and disconnecting from the network anytime I need to leave it unattended) but on two separate occasions I've gotten the same red, flashing loud pop up telling me my computer is infected and I need to call this number and blah, blah, blah. It's definitely adware because it pops up even when visiting established, well known sites. But I can't locate the file on my computer. I've run Avast and Malwarebytes but it can't locate anything.
Even though the moving cursor thing stopped, I am obviously still very concerned for my privacy. I haven't been able to visit any banking websites or anything regarding finances using my computer because I'm afraid that there could possibly be something worse than adware on my computer..I'm generally a very cautious person. I use Avast with high security settings, don't visit any sketchy websites purposely, and I have never download torrents (or any files from a website I'm unfamiliar with) so I'm pretty sure this all came from that one website I accidentally went to.
Edited by maggieraeann, 08 June 2017 - 03:59 PM.