I've never done a backup on this computer but realize that I need to do so.
This is with Win 7 OS HP desktop.
As I attempt to do so and as I clik the "Back up now' with the location showed as My Passport (E) with 1,55 TB free of 1.82 TB, it just doesn't work and I'm lost. I'm informed that "Check your backup The last backup did not complete successfully".
When I click "more information" Here's the message that comes up.
"Windows Backup failed while determining libraries location of one of the users included in backup.
Details: BitLocker Drive Encryption cannot be used because critical BitLocker system files are missing or corrupted. Use Windows Startup Repair to restore these files to your computer
There are two options then available; Try to run backup again OR Change backup settings."
Is there an easy way to fix this, I'm lost when it comes to this? I have not clue as to what Bitlocker is!