Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Having an issue with using second display (television) as audio device.


  • Please log in to reply
1 reply to this topic

#1 Jkeating002

Jkeating002

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:10:25 PM

Posted 08 June 2017 - 02:05 AM

Hello all,

Up until a week ago I have been using my television as my second display and occasionally play netflix shows and use the television speakers for audio.  Some time last week my television was no longer showing as an option for an audio device.  I have it showing all disabled and disconnected devices it's not there.  It's not anywhere on device manager, or in the playback devices.  The only place I can get it to show up is if I "show hidden devices" in device manager I can see EW37S5KW (AMD High Definition Audio Device) which is what the television previously showed as when connected.  I click properties and it says the device is not connected, but I have a display showing.

 

My first hint at what might be causing the issue came today.  I decided I would upgrade my display drivers to see if that would fix the issue.  After the drivers were finished installing, low in behold, I got the noise your computer makes when connecting something to the USB, and my tv was playing sound.  However once I restarted the computer to complete the installation process, the TV disappeared as an audio option again.  This leads me to believe there is something happening during start up that is either rolling back the audio drivers, or using a different on completely?  I'm not entirely sure and could use some help.

 

Specs.

Windows 10

Radeon r9 290 w/ updated drivers.

TV is a westinghouse, and the HDMI cable is in working order.

Motherboard is Asrock z97 Pro4

 

Thank you in advance for any help!



BC AdBot (Login to Remove)

 


#2 Jkeating002

Jkeating002
  • Topic Starter

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:10:25 PM

Posted 09 June 2017 - 11:26 AM

In case anyone viewing this runs in to a similar issue, I was correct in assuming the drivers were rolling back upon start up.  I'm now removing all traces of AMD drivers from my computer and going with a fresh install.  Will report back if this works.






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users