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Computer slows up and becomes unusable


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#1 blryaaa

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Posted 07 June 2017 - 12:01 PM

 Computer slows up and becomes unusable when my antivirus(Avast Antivirus) has it's shields active. It is however usable with the antivirus shields deactivated. It has also been slowing up at the login, what should I do?



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#2 Moritz30

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Posted 07 June 2017 - 01:52 PM

 Computer slows up and becomes unusable when my antivirus(Avast Antivirus) has it's shields active. It is however usable with the antivirus shields deactivated. It has also been slowing up at the login, what should I do?

Please install and run Speccy. Once you have started it wait until it has finished analysing. Then click File->Publish Snapshot, click yes and send us the link


White Hat, Security Researcher, Modder, CEO at and founder of @DragonTeamMC, @OmniDragonBot and CryptID. Real name is Matthias Merkel.

#3 blryaaa

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Posted 07 June 2017 - 01:59 PM

http://speccy.piriform.com/results/3o8He1YVVBpn26c4gRaoiXq



#4 Moritz30

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Posted 07 June 2017 - 02:12 PM

Just from looking at the running processes I can not see any signs of an infection. However you seem to have a lot of Chrome Tabs open. Chrome is quite resource hungry. It could be a problem on Windows Tablets. If you want to be really sure I recommend downloading, installing and running a scan with Malwarebytes Anti Malware though.


White Hat, Security Researcher, Modder, CEO at and founder of @DragonTeamMC, @OmniDragonBot and CryptID. Real name is Matthias Merkel.

#5 blryaaa

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Posted 07 June 2017 - 02:50 PM

Malwarebytes
www.malwarebytes.com
 
-Log Details-
Scan Date: 6/7/17
Scan Time: 3:16 PM
Log File: 
Administrator: Yes
 
-Software Information-
Version: 3.1.2.1733
Components Version: 1.0.139
Update Package Version: 1.0.2106
License: Trial
 
-System Information-
OS: Windows 8.1
CPU: x64
File System: NTFS
User: RYAN\Bluery
 
-Scan Summary-
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 372277
Threats Detected: 11
Threats Quarantined: 0
(No malicious items detected)
Time Elapsed: 15 min, 24 sec
 
-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
-Scan Details-
Process: 0
(No malicious items detected)
 
Module: 0
(No malicious items detected)
 
Registry Key: 2
PUP.Optional.ByteFence, HKLM\SOFTWARE\MICROSOFT\TRACING\ByteFence_RASAPI32, No Action By User, [631], [389038],1.0.2106
PUP.Optional.ByteFence, HKLM\SOFTWARE\MICROSOFT\TRACING\ByteFence_RASMANCS, No Action By User, [631], [389038],1.0.2106
 
Registry Value: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Data Stream: 0
(No malicious items detected)
 
Folder: 0
(No malicious items detected)
 
File: 9
PUP.Optional.Tenorshare, C:\USERS\BLUERY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\LOCAL STORAGE\http_www.tenorshare.com_0.localstorage, No Action By User, [1924], [347385],1.0.2106
PUP.Optional.TradeAdExchange, C:\USERS\BLUERY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\LOCAL STORAGE\http_www.tradeadexchange.com_0.localstorage, No Action By User, [13027], [185115],1.0.2106
PUP.Optional.MindSpark, C:\USERS\BLUERY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\LOCAL STORAGE\http_gamingwonderland.dl.myway.com_0.localstorage, No Action By User, [274], [240305],1.0.2106
PUP.Optional.MindSpark, C:\USERS\BLUERY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\LOCAL STORAGE\http_videodownloadconverter.dl.myway.com_0.localstorage, No Action By User, [274], [240305],1.0.2106
PUP.Optional.MindSpark, C:\USERS\BLUERY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\LOCAL STORAGE\http_videodownloadconverter.dl.myway.com_0.localstorage-journal, No Action By User, [274], [240305],1.0.2106
PUP.Optional.MindSpark, C:\USERS\BLUERY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\LOCAL STORAGE\http_videodownloadconverter.dl.tb.ask.com_0.localstorage, No Action By User, [274], [240306],1.0.2106
PUP.Optional.MindSpark, C:\USERS\BLUERY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\LOCAL STORAGE\http_videodownloadconverter.dl.tb.ask.com_0.localstorage-journal, No Action By User, [274], [240306],1.0.2106
PUP.Optional.AdNetworkPerformance, C:\USERS\BLUERY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\LOCAL STORAGE\http_www.adnetworkperformance.com_0.localstorage, No Action By User, [15578], [254793],1.0.2106
PUP.Optional.OnClickAds, C:\USERS\BLUERY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\LOCAL STORAGE\http_onclickads.net_0.localstorage, No Action By User, [15620], [256543],1.0.2106
 
Physical Sector: 0
(No malicious items detected)
 
 
(end)


#6 Moritz30

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Posted 07 June 2017 - 03:04 PM

Run malwarebytes again and let it delete what it found this time.


White Hat, Security Researcher, Modder, CEO at and founder of @DragonTeamMC, @OmniDragonBot and CryptID. Real name is Matthias Merkel.

#7 blryaaa

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Posted 07 June 2017 - 03:17 PM

Malwarebytes
www.malwarebytes.com
 
-Log Details-
Scan Date: 6/7/17
Scan Time: 4:07 PM
Log File: 
Administrator: Yes
 
-Software Information-
Version: 3.1.2.1733
Components Version: 1.0.139
Update Package Version: 1.0.2106
License: Trial
 
-System Information-
OS: Windows 8.1
CPU: x64
File System: NTFS
User: RYAN\Bluery
 
-Scan Summary-
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 372286
Threats Detected: 0
(No malicious items detected)
Threats Quarantined: 0
(No malicious items detected)
Time Elapsed: 9 min, 11 sec
 
-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
-Scan Details-
Process: 0
(No malicious items detected)
 
Module: 0
(No malicious items detected)
 
Registry Key: 0
(No malicious items detected)
 
Registry Value: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Data Stream: 0
(No malicious items detected)
 
Folder: 0
(No malicious items detected)
 
File: 0
(No malicious items detected)
 
Physical Sector: 0
(No malicious items detected)
 
 
(end)


#8 Moritz30

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Posted 07 June 2017 - 03:22 PM

 

Malwarebytes
www.malwarebytes.com
 
-Log Details-
Scan Date: 6/7/17
Scan Time: 4:07 PM
Log File: 
Administrator: Yes
 
-Software Information-
Version: 3.1.2.1733
Components Version: 1.0.139
Update Package Version: 1.0.2106
License: Trial
 
-System Information-
OS: Windows 8.1
CPU: x64
File System: NTFS
User: RYAN\Bluery
 
-Scan Summary-
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 372286
Threats Detected: 0
(No malicious items detected)
Threats Quarantined: 0
(No malicious items detected)
Time Elapsed: 9 min, 11 sec
 
-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
-Scan Details-
Process: 0
(No malicious items detected)
 
Module: 0
(No malicious items detected)
 
Registry Key: 0
(No malicious items detected)
 
Registry Value: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Data Stream: 0
(No malicious items detected)
 
Folder: 0
(No malicious items detected)
 
File: 0
(No malicious items detected)
 
Physical Sector: 0
(No malicious items detected)
 
 
(end)

 

According to Malwarebytes Anti Malware your system is clean now.


White Hat, Security Researcher, Modder, CEO at and founder of @DragonTeamMC, @OmniDragonBot and CryptID. Real name is Matthias Merkel.

#9 blryaaa

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Posted 07 June 2017 - 05:24 PM

It's still not working while the antivirus' shields are active. What else can I do?


Edited by blryaaa, 07 June 2017 - 05:25 PM.





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