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BSOD playing Tom Clansys Wildlands


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3 replies to this topic

#1 pirata292

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Posted 06 June 2017 - 09:55 PM

Hi,
I`ve random BSOD while playing Wildlands.
DRIVER_IRQL_NOT_LESS_OR_EQUAL 
wdf01000.sys 
ntfs.sys
already run the memtest and nothing was found.

i cant upload the attachment here.

ive uploaded SysnativeFileCollectionApp  on Onedrive 

 

https://1drv.ms/u/s!Ap9TYJ40WX1_iSMgKaVcmwPYaBok

 

thanks for the help!


Edited by pirata292, 06 June 2017 - 09:59 PM.


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#2 Lvlpost

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Posted 07 June 2017 - 02:38 AM

I am playing tom clancy's wildlands beta. If you are getting the DRIVER_IRQL_NOT_LESS_OR_EQUAL (wdf01000.sys/ntfs.sys),  check if your PC has driver updates.



#3 pirata292

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Posted 07 June 2017 - 05:04 AM

All my drivers,windows and BIOS are up to date!!

#4 usasma

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Posted 08 June 2017 - 05:54 AM

The forums don't permit uploading of .rar archives - use .zip and they'll upload without problems.

 

Unfortunately it appears that the system has pirated software.
Please get a legitimate copy installed and we'll be glad to help.

Here's suggestions on how to ensure that your version is legitimate:  http://windows.microsoft.com/en-us/windows/genuine

Please be aware that we may not be able to fix it (as the hacks that were done to activate it will cause the OS to behave differently than we expect it to). If that's the case, our efforts to help may just waste your time. Secondly, the forum rules prohibit assisting with pirated software - so the topic would be closed if that is the case.

As a courtesy, I will offer an analysis of your issues using the reports you provided.
I will not answer any questions about the analysis until the system is made legitimate.
If you do make it legitimate, please submit a new set of reports for us to check.

Just FYI, sometimes the owner won't know about this.  So here's 2 scenarios that might ring a bell:
- if they had a "friend" help with the computer - and the "friend" installed a pirated copy.
- or they used a copy that they had from another OEM computer.  The OEM license is tied to the hardware that it came from - so you can't just use it on another system (that means that it's pirated).

And here's the analysis:
 

 

Your UEFI/BIOS (version H.40) dates from 2017.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  This is just in case there has been a more recent update.
FYI - W8 and W10 communicate more with the UEFI/BIOS than previous versions of Windows, so it's important to ensure that the UEFI/BIOS is kept up to date (and that outdated UEFI/BIOS' may be the cause of some compatibility issues).

Although you appear to have a reasonable number of Windows Update hotfixes for this version of your OS, please double check for any new Windows Updates.  It only takes one update to cause a problem, so it's essential that you have all of them.  The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.
 

This device has problems in Device Manager:

 

Controlador de áudio de multimídia    PCI\VEN_13F6&DEV_0111&SUBSYS_011113F6&REV_10\7&39B23C4&0&000030020B    Os drivers para este dispositivo não estão instalados.

This is your C-Media Audio device - please download and install the latest, W10 compatible drivers from the motherboard manufacturer's website.

 

There are 3 different memory dump errors out of 5 memory dumps.
Usually we need more memory dumps to say if this is a hardware pattern or not, but I'd still suggest that you start with these free hardware diagnostics:  http://www.carrona.org/hwdiag.html

If hardware is still suspected (even if all of the tests passed), then try this procedure to help rule out other hardware:  http://www.carrona.org/strpdown.html

 

NTIOLib_X64.sys:

This is a driver that is known to cause BSOD problems on many Windows systems.

Unfortunately, the MSI control programs scatter several versions in different places around your system.

In the last memory dump there were 4 of them on the stack.

One is identified in C:\Program Files (x86)\MSI\Command Center\DDR\NTIOLib_X64.sys
Please search your system for the rest of these, and uninstall the programs associated with them.

 

Analysis:
The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:
**************************Tue Jun  6 22:04:10.213 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\060617-22375-01.dmp]
Windows 10 Kernel Version 15063 MP (12 procs) Free x64
Built by: 15063.0.amd64fre.rs2_release.170317-1834
System Uptime:0 days 1:03:03.874
Probably caused by :USBXHCI.SYS ( USBXHCI!Bulk_Transfer_CompleteCancelable+134e9 )
BugCheck D1, {b8, 2, 0, fffff807991c9ecb}
BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
Arguments:
Arg1: 00000000000000b8, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff807991c9ecb, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: AV_USBXHCI!Bulk_Transfer_CompleteCancelable
  BIOS Version                  H.40
  BIOS Release Date             05/10/2017
  Manufacturer                  Micro-Star International Co., Ltd
  Product Name                  MS-7A34
  Baseboard Product             B350 TOMAHAWK ARCTIC(MS-7A34)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jun  6 21:00:11.366 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\060617-27593-01.dmp]
Windows 10 Kernel Version 15063 MP (12 procs) Free x64
Built by: 15063.0.amd64fre.rs2_release.170317-1834
System Uptime:0 days 0:34:40.027
*** ERROR: Module load completed but symbols could not be loaded for NTFS.sys
Probably caused by :CLASSPNP.SYS ( CLASSPNP!ClassDeviceControl+1022 )
BugCheck D1, {a000002c, 2, 0, fffff80dcbeaaedc}
BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
Arguments:
Arg1: 00000000a000002c, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff80dcbeaaedc, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: OLD_IMAGE_CLASSPNP.SYS
  BIOS Version                  H.40
  BIOS Release Date             05/10/2017
  Manufacturer                  Micro-Star International Co., Ltd
  Product Name                  MS-7A34
  Baseboard Product             B350 TOMAHAWK ARCTIC(MS-7A34)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jun  6 20:24:37.390 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\060617-20296-01.dmp]
Windows 10 Kernel Version 15063 MP (12 procs) Free x64
Built by: 15063.0.amd64fre.rs2_release.170317-1834
System Uptime:0 days 0:17:19.052
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :memory_corruption
BugCheck BE, {fffff80b84108fe3, 8900000004bbf121, fffff8008f87b6f0, a}
BugCheck Info: ATTEMPTED_WRITE_TO_READONLY_MEMORY (be)
Arguments:
Arg1: fffff80b84108fe3, Virtual address for the attempted write.
Arg2: 8900000004bbf121, PTE contents.
Arg3: fffff8008f87b6f0, (reserved)
Arg4: 000000000000000a, (reserved)
BUGCHECK_STR:  0xBE
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
PROCESS_NAME:  System
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
  BIOS Version                  H.40
  BIOS Release Date             05/10/2017
  Manufacturer                  Micro-Star International Co., Ltd
  Product Name                  MS-7A34
  Baseboard Product             B350 TOMAHAWK ARCTIC(MS-7A34)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jun  6 20:06:18.719 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\060617-35921-01.dmp]
Windows 10 Kernel Version 15063 MP (12 procs) Free x64
Built by: 15063.0.amd64fre.rs2_release.170317-1834
System Uptime:1 days 20:28:02.540
Probably caused by :memory_corruption
BugCheck A, {ffffc2042fc4b058, 2, 1, fffff800e0c4c74d}
BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
Arguments:
Arg1: ffffc2042fc4b058, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff800e0c4c74d, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
  BIOS Version                  H.40
  BIOS Release Date             05/10/2017
  Manufacturer                  Micro-Star International Co., Ltd
  Product Name                  MS-7A34
  Baseboard Product             B350 TOMAHAWK ARCTIC(MS-7A34)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jun  4 15:05:26.042 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\060417-21531-01.dmp]
Windows 10 Kernel Version 15063 MP (12 procs) Free x64
Built by: 15063.0.amd64fre.rs2_release.170317-1834
System Uptime:0 days 0:59:08.706
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by :dxgmms2.sys ( dxgmms2!VidSchiUpdateLastCompletedPresentTimestamp+1fa )
BugCheck D1, {ffffbe0ff90a6618, 2, 0, fffff80656f7a85a}
BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
Arguments:
Arg1: ffffbe0ff90a6618, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff80656f7a85a, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: AV_dxgmms2!VidSchiUpdateLastCompletedPresentTimestamp
  BIOS Version                  H.00
  BIOS Release Date             03/03/2017
  Manufacturer                  Micro-Star International Co., Ltd
  Product Name                  MS-7A34
  Baseboard Product             B350 TOMAHAWK ARCTIC(MS-7A34)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

3rd Party Drivers:
The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Tue Jun  6 22:04:10.213 2017 (UTC - 4:00)**************************
Microsoft.Bluetooth.Legacy.LEEnumerator.sys   Mon Mar 12 01:05:40 1984 (1AB2A7A4)
I2cHkBurn.sys                                 Mon Feb 17 20:34:54 2014 (5302B8BE)
amd_sata.sys                                  Thu Mar 19 02:43:08 2015 (550A6FFC)
amd_xata.sys                                  Thu Mar 19 02:43:10 2015 (550A6FFE)
HWiNFO64A.SYS                                 Tue Mar 31 05:51:32 2015 (551A6E24)
MpKsle0492bd0.sys                             Tue May 19 21:50:37 2015 (555BE86D)
lgcoretemp.sys                                Tue Jun  9 12:52:10 2015 (557719BA)
ramdriv.sys                                   Thu Mar 10 03:00:44 2016 (56E129AC)
amdgpio3.sys                                  Mon Mar 14 06:19:36 2016 (56E69038)
LGVirHid.sys                                  Mon Jun 13 14:47:03 2016 (575EFFA7)
LGJoyXlCore.sys                               Mon Jun 13 14:47:06 2016 (575EFFAA)
LGBusEnum.sys                                 Mon Jun 13 14:47:08 2016 (575EFFAC)
amdgpio2.sys                                  Tue Aug  9 06:05:07 2016 (57A9AAD3)
cfosspeed6.sys                                Fri Nov 11 05:27:52 2016 (58259D28)
amdpsp.sys                                    Tue Dec  6 11:53:23 2016 (5846ED03)
AMDRyzenMasterDriver.sys                      Tue Jan 31 05:12:42 2017 (5890631A)
NTIOLib_X64.sys                               Wed Mar  8 02:31:44 2017 (58BFB360)
NTIOLib_X64.sys                               Thu Mar  9 22:05:00 2017 (58C217DC)
EasyAntiCheat.sys                             Tue Mar 14 08:20:00 2017 (58C7DFF0)
NTIOLib_X64.sys                               Wed Mar 15 05:37:03 2017 (58C90B3F)
nvhda64v.sys                                  Wed Mar 15 08:48:41 2017 (58C93829)
rt640x64.sys                                  Thu Mar 23 06:53:30 2017 (58D3A92A)
RTKVHD64.sys                                  Tue Mar 28 09:33:44 2017 (58DA6638)
NTIOLib_X64.sys                               Wed Mar 29 03:26:33 2017 (58DB61A9)
nvlddmkm.sys                                  Thu May 18 01:03:49 2017 (591D2B35)
SleepStudyHelper.sys                          ***** Invalid 2023 Invalid 2023 Invalid
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jun  6 21:00:11.366 2017 (UTC - 4:00)**************************
BEDaisy.sys                                   Tue Jan 10 22:01:10 2017 (58759FF6)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jun  6 20:06:18.719 2017 (UTC - 4:00)**************************
MpKsl3443536e.sys                             Tue May 19 21:50:37 2015 (555BE86D)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jun  4 15:05:26.042 2017 (UTC - 4:00)**************************
nvlddmkm.sys                                  Mon May  1 15:55:53 2017 (590792C9)


Microsoft.Bluetooth.Legacy.LEEnumerator.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
I2cHkBurn.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=amd_sata.sys
http://www.carrona.org/drivers/driver.php?id=amd_xata.sys
http://www.carrona.org/drivers/driver.php?id=HWiNFO64A.SYS
MpKsle0492bd0.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=lgcoretemp.sys
http://www.carrona.org/drivers/driver.php?id=ramdriv.sys
amdgpio3.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys
http://www.carrona.org/drivers/driver.php?id=LGJoyXlCore.sys
http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys
amdgpio2.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=cfosspeed6.sys
amdpsp.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
AMDRyzenMasterDriver.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=NTIOLib_X64.sys
http://www.carrona.org/drivers/driver.php?id=NTIOLib_X64.sys
http://www.carrona.org/drivers/driver.php?id=EasyAntiCheat.sys
http://www.carrona.org/drivers/driver.php?id=NTIOLib_X64.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=rt640x64.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=NTIOLib_X64.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
SleepStudyHelper.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=BEDaisy.sys
MpKsl3443536e.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
 

 

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