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Pop-ups while browsing and redirecting - tradeexchange & liveadexchanger


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#1 momo752

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Posted 06 June 2017 - 06:29 PM

Hello,
 
My system got infected and while I was browsing pop-ups appeared and links were redirected (via tradeexchange.com & liveadexchanger.com). I clanned and cleaned my system with AdwCleaner and Malwarebytes Anti-Malware and I thought everything is ok with my system, because those browsing problems were gone, but Malwarebytes Anti-Malware keep blocking the connection to a website.
 
screenshot_36.png

 

I will attach the logs, because the forum doesn't let me post them here. (I am getting no permissions message and error№ 103131)

Attached Files



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#2 nasdaq

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Posted 07 June 2017 - 08:20 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Press the windows key Windows_Logo_key.gif+ r on your keyboard at the same time. This will open the RUN BOX.
Type Notepad and and click the OK key.

Please copy the entire contents of the code box below to a new file.


Start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:

FF user.js: detected! => C:\Users\marin\AppData\Roaming\Mozilla\Firefox\Profiles\9z4mu4gx.default\user.js [2017-05-17]
FF user.js: detected! => C:\Users\marin\AppData\Roaming\Mozilla\Firefox\Profiles\4gyatptr.default-1488451639765\user.js [2017-05-17]
FF user.js: detected! => C:\Users\marin\AppData\Roaming\Mozilla\Firefox\Profiles\g7r5f193.default-1488451666416\user.js [2017-05-17]
FF user.js: detected! => C:\Users\marin\AppData\Roaming\Mozilla\Firefox\Profiles\ywrxbot1.default-1488454141010\user.js [2017-05-17]
CHR Extension: (???????? ? ??? ???????? ?? Chrome) - C:\Users\marin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2017-03-11]
CHR Extension: (Chrome Media Router) - C:\Users\marin\AppData\Local\Google\Chrome\User Data\Default\Extensions\pkedcjkdefgpdelpbcmbmeomcjbeemfm [2017-05-17]

End
Save the file as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

The tool will create a log (Fixlog.txt) please post it to your reply.

===

Firefox:
Reset Default Browsing settings:
https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-problems?utm_expid=65912487-41.djHNRQY0RhaLvvtvcd0BQA.2&utm_referrer=https%3A%2F%2Fwww.google.ca%2F
==

Please let me know if the problem persists with this computer.

#3 momo752

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Posted 07 June 2017 - 09:10 AM

Hello nasdaq,

 

Thank you for the help.

 

I followed the instructions, but the same thing is happenening:

 

Edit: I don't know if it is important, but I have noticed that each time this message shows the port is different.

 

screenshot_39.png

 

Here is the log file:

Fix result of Farbar Recovery Scan Tool (x64) Version: 05-06-2017
Ran by marin (07-06-2017 16:47:42) Run:1
Running from C:\Users\marin\Desktop
Loaded Profiles: marin (Available Profiles: marin & momo_)
Boot Mode: Normal
==============================================

fixlist content:
*****************
Start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:

FF user.js: detected! => C:\Users\marin\AppData\Roaming\Mozilla\Firefox\Profiles\9z4mu4gx.default\user.js [2017-05-17]
FF user.js: detected! => C:\Users\marin\AppData\Roaming\Mozilla\Firefox\Profiles\4gyatptr.default-1488451639765\user.js [2017-05-17]
FF user.js: detected! => C:\Users\marin\AppData\Roaming\Mozilla\Firefox\Profiles\g7r5f193.default-1488451666416\user.js [2017-05-17]
FF user.js: detected! => C:\Users\marin\AppData\Roaming\Mozilla\Firefox\Profiles\ywrxbot1.default-1488454141010\user.js [2017-05-17]
CHR Extension: (???????? ? ??? ???????? ?? Chrome) - C:\Users\marin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2017-03-11]
CHR Extension: (Chrome Media Router) - C:\Users\marin\AppData\Local\Google\Chrome\User Data\Default\Extensions\pkedcjkdefgpdelpbcmbmeomcjbeemfm [2017-05-17]

End
*****************

Restore point was successfully created.
Processes closed successfully.
C:\Users\marin\AppData\Roaming\Mozilla\Firefox\Profiles\9z4mu4gx.default\user.js => moved successfully
C:\Users\marin\AppData\Roaming\Mozilla\Firefox\Profiles\9z4mu4gx.default\user.js => not found.
C:\Users\marin\AppData\Roaming\Mozilla\Firefox\Profiles\4gyatptr.default-1488451639765\user.js => moved successfully
C:\Users\marin\AppData\Roaming\Mozilla\Firefox\Profiles\4gyatptr.default-1488451639765\user.js => not found.
C:\Users\marin\AppData\Roaming\Mozilla\Firefox\Profiles\g7r5f193.default-1488451666416\user.js => moved successfully
C:\Users\marin\AppData\Roaming\Mozilla\Firefox\Profiles\g7r5f193.default-1488451666416\user.js => not found.
C:\Users\marin\AppData\Roaming\Mozilla\Firefox\Profiles\ywrxbot1.default-1488454141010\user.js => moved successfully
C:\Users\marin\AppData\Roaming\Mozilla\Firefox\Profiles\ywrxbot1.default-1488454141010\user.js => not found.
C:\Users\marin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda => moved successfully
C:\Users\marin\AppData\Local\Google\Chrome\User Data\Default\Extensions\pkedcjkdefgpdelpbcmbmeomcjbeemfm => moved successfully

=========== EmptyTemp: ==========

BITS transfer queue => 7364608 B
DOMStore, IE Recovery, AppCache, Feeds Cache, Thumbcache, IconCache => 88218202 B
Java, Flash, Steam htmlcache => 18741 B
Windows/system/drivers => 2398453 B
Edge => 27750 B
Chrome => 54742762 B
Firefox => 388999446 B
Opera => 0 B

Temp, IE cache, history, cookies, recent:
Default => 0 B
Users => 0 B
ProgramData => 0 B
Public => 0 B
systemprofile => 128 B
systemprofile32 => 128 B
LocalService => 0 B
NetworkService => 763782 B
marin => 171758133 B
momo_ => 22972651 B

RecycleBin => 822771 B
EmptyTemp: => 703.9 MB temporary data Removed.

================================


The system needed a reboot.

==== End of Fixlog 16:50:44 ====

Edited by momo752, 07 June 2017 - 09:16 AM.


#4 nasdaq

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Posted 07 June 2017 - 09:45 AM

It could be that the MBAM notification is on and you are informed of the threats.
This can be disabled if that is the case.
https://support.malwarebytes.com/customer/portal/articles/1835324-how-do-i-disable-notifications-when-malwarebytes-anti-malware-blocks-a-file-or-website-?b_id=6438

One other way is to block the site it with the HOSTS file.

Open your HOSTS file with NotePad ( it has no extension)

The file is hidden and is located in the folder in bold.
C:\WINDOWS\SYSTEM32\DRIVERS\ETC

First Unhide files/folders Windows to see the file.
How To:
http://windows.microsoft.com/en-ca/windows/show-hidden-files#show-hidden-files=windows-7
<<<>>>

Add this line to the file and save it.

0.0.0.0 www.liveadexchanger.com

Restart the computer normally.

You can Hide the System files if you want.

Keep me posted.

#5 momo752

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Posted 07 June 2017 - 11:44 AM

Done, I have blocked the site via hosts file and now everything seems to be okay.

 

I have an additional question is it safe to keep it like that the adware cannot connect to the server and it is not working?

 

Thank you!



#6 nasdaq

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Posted 07 June 2017 - 12:54 PM

Yes.

Read about the HOSTS file.
http://winhelp2002.mvps.org/

If you download and look at the text copy your will see that the problem site is listed.
With many others....

#7 momo752

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Posted 07 June 2017 - 01:22 PM

Okay, thank you!

 

And one final question can I download this hosts file and use it to avoid future problems?



#8 nasdaq

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Posted 08 June 2017 - 06:43 AM

Yes it's safe.

Before you change the HOSTS file make a backup copy of the current one.If something goes wrong you will be able to restore it.

Also your current HOSTS file has these 2 entries.
You may have to add these lines to the new HOSTS file.

0.0.0.0 serius.mwbsys.com
0.0.0.0 keystone.mwbsys.com

They are required by Malwarebytes as suggested on the last message of this topic.
https://forums.malwarebytes.com/topic/198629-mbam-logs/
===

If all is well.

To learn more about how to protect yourself while on the internet read this little guide best security practices keep safe.
http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/


https://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
Simple and easy ways to keep your computer safe and secure on the Internet.
===

#9 momo752

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Posted 08 June 2017 - 09:57 AM

Done. Everything is fine.

 

Thank you so much for assisting me and fixing this issue.



#10 nasdaq

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Posted 09 June 2017 - 06:43 AM

Glad we could help.

If all is well.

To learn more about how to protect yourself while on the internet read this little guide best security practices keep safe.
http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/


https://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
Simple and easy ways to keep your computer safe and secure on the Internet.
===




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