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#1 amiri baraka

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Posted 06 June 2017 - 11:58 AM

Hi there,

 

I have begun to noticed a pop on my computer on the desktop. I ran Malware Bytes and it didn't detect anything so I tried ADW Cleaner. It said it found 17 threats but I couldn't act on it, because I got a message from Windows saying it blocked it. I have Windows 10 on an HP desktop. Any help you could offer would be much appreciated.


Edited by amiri baraka, 06 June 2017 - 11:58 AM.


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#2 Broni

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Posted 06 June 2017 - 07:04 PM

 

I got a message from Windows saying it blocked it

Are you sure it was from Windows or perhaps from your AV program?

What was the exact message?


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#3 amiri baraka

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Posted 07 June 2017 - 07:00 AM

No, I'm not sure. I can't recall the exact message. I'll run it again and let you know.



#4 amiri baraka

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Posted 07 June 2017 - 03:04 PM

Interesting. It worked this time. However, I should note there was a small black screen that appeared briefly when I restarted my computer that read "error:....." numerous times. Then it went away and the log file came up.

 

# AdwCleaner v6.047 - Logfile created 07/06/2017 at 16:00:10
# Updated on 19/05/2017 by Malwarebytes
# Database : 2017-06-07.1 [Server]
# Operating System : Windows 10 Home  (X64)
# Username : brendan - THEPC
# Running from : C:\Users\brendan\Downloads\AdwCleaner (1).exe
# Mode: Clean
 
**** [ Services ] *****
 
 
 
***** [ Folders ] *****
 
[-] Folder deleted: C:\Users\Public\Documents\Downloaded Installers
 
 
***** [ Files ] *****
 
[-] File deleted: C:\WINDOWS\SysNative\drivers\swdumon.sys
 
 
***** [ DLL ] *****
 
 
 
***** [ WMI ] *****
 
 
 
***** [ Shortcuts ] *****
 
 
 
***** [ Scheduled Tasks ] *****
 
 
 
***** [ Registry ] *****
 
[-] Key deleted: HKU\S-1-5-21-2279159535-976640187-794201309-1001\Software\APN PIP
[-] Key deleted: HKU\S-1-5-21-2279159535-976640187-794201309-1001\Software\SlimWare Utilities Inc
[#] Key deleted on reboot: HKCU\Software\APN PIP
[#] Key deleted on reboot: HKCU\Software\SlimWare Utilities Inc
[-] Key deleted: HKLM\SOFTWARE\SLIMWARE UTILITIES, INC.
[-] Key deleted: HKLM\SOFTWARE\BoostSoftware
[-] Key deleted: HKLM\SOFTWARE\SlimWare Utilities Inc
[-] Key deleted: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DriverUpdate
[#] Key deleted on reboot: [x64] HKCU\Software\APN PIP
[#] Key deleted on reboot: [x64] HKCU\Software\SlimWare Utilities Inc
 
 
***** [ Web browsers ] *****
 
[-] [C:\Users\brendan\AppData\Local\Google\Chrome\User Data\Default\Web data] [Search Provider] Deleted: astromenda.com
[-] [C:\Users\brendan\AppData\Local\Google\Chrome\User Data\Default\Web data] [Search Provider] Deleted: aol.com
[-] [C:\Users\brendan\AppData\Local\Google\Chrome\User Data\Default\Web data] [Search Provider] Deleted: ask.com
[-] [C:\Users\brendan\AppData\Local\Google\Chrome\User Data\Default] [extension] Deleted: pfkfdlcdbajamklbneflfbcmfgddmpae
 
 
*************************
 
:: "Tracing" keys deleted
:: Winsock settings cleared
 
*************************
 
C:\AdwCleaner\AdwCleaner[C0].txt - [2016 Bytes] - [07/06/2017 16:00:10]
C:\AdwCleaner\AdwCleaner[R0].txt - [1686 Bytes] - [08/11/2014 12:12:01]
C:\AdwCleaner\AdwCleaner[R1].txt - [1746 Bytes] - [08/11/2014 12:20:05]
C:\AdwCleaner\AdwCleaner[R2].txt - [923 Bytes] - [08/11/2014 12:30:32]
C:\AdwCleaner\AdwCleaner[R3].txt - [1041 Bytes] - [08/11/2014 23:48:16]
C:\AdwCleaner\AdwCleaner[R4].txt - [1965 Bytes] - [09/11/2014 12:46:19]
C:\AdwCleaner\AdwCleaner[S0].txt - [1712 Bytes] - [08/11/2014 12:22:48]
C:\AdwCleaner\AdwCleaner[S1].txt - [976 Bytes] - [08/11/2014 12:41:42]
C:\AdwCleaner\AdwCleaner[S2].txt - [1096 Bytes] - [09/11/2014 00:49:20]
C:\AdwCleaner\AdwCleaner[S3].txt - [2025 Bytes] - [09/11/2014 12:54:04]
C:\AdwCleaner\AdwCleaner[S4].txt - [2966 Bytes] - [05/06/2017 16:33:36]
C:\AdwCleaner\AdwCleaner[S5].txt - [3119 Bytes] - [07/06/2017 15:59:20]
 
########## EOF - C:\AdwCleaner\AdwCleaner[C0].txt - [2890 Bytes] ##########

Edited by amiri baraka, 07 June 2017 - 03:14 PM.


#5 Broni

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Posted 07 June 2017 - 08:13 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes to your desktop.
  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • Then click Finish.
  • Once the program has fully updated, select Scan Now on the Dashboard. Or select the Threat Scan from the Scan menu.
  • If another update of the definitions is available, it will be implemented before the rest of the scanning procedure.
  • When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
  • Restart your computer when prompted to do so.
  • The Scan log is available throughout History ->Application logs. Please post it contents in your next reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


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#6 amiri baraka

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Posted 09 June 2017 - 02:37 PM

 
MiniToolBox by Farbar  Version: 17-06-2016
Ran by brendan (administrator) on 09-06-2017 at 15:49:46
Running from "C:\Users\brendan\Desktop"
Microsoft Windows 10 Home  (X64)
Model: 18-5010 Manufacturer: Hewlett-Packard
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
========================= FF Proxy Settings: ============================== 
 
========================= IP Configuration: ================================
 
Qualcomm Atheros AR9485 802.11b|g|n WiFi Adapter = Wi-Fi (Connected)
Realtek PCIe FE Family Controller = Ethernet (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : thepc
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : hsd1.ma.comcast.net.
 
Ethernet adapter Ethernet:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : 64-31-50-2A-FE-75
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Local Area Connection* 2:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 1A-E3-47-12-8D-39
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wi-Fi:
 
   Connection-specific DNS Suffix  . : hsd1.ma.comcast.net.
   Description . . . . . . . . . . . : Qualcomm Atheros AR9485 802.11b/g/n WiFi Adapter
   Physical Address. . . . . . . . . : 28-E3-47-12-8D-39
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::f8f0:5fe6:824:d852%16(Preferred) 
   IPv4 Address. . . . . . . . . . . : 10.0.1.34(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Wednesday, June 7, 2017 4:01:32 PM
   Lease Expires . . . . . . . . . . : Saturday, June 10, 2017 3:23:28 PM
   Default Gateway . . . . . . . . . : 10.0.1.1
   DHCP Server . . . . . . . . . . . : 10.0.1.1
   DHCPv6 IAID . . . . . . . . . . . : 53011271
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-72-16-B6-64-31-50-2A-FE-75
   DNS Servers . . . . . . . . . . . : 10.0.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter Local Area Connection* 3:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:204c:787d:e7dd:b534(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::204c:787d:e7dd:b534%10(Preferred) 
   Default Gateway . . . . . . . . . : ::
   DHCPv6 IAID . . . . . . . . . . . : 167772160
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-72-16-B6-64-31-50-2A-FE-75
   NetBIOS over Tcpip. . . . . . . . : Disabled
 
Tunnel adapter Reusable ISATAP Interface {ADDBD230-AF92-47D3-A2A9-9400CFD97292}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : hsd1.ma.comcast.net.
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  UnKnown
Address:  10.0.1.1
 
Name:    google.com
Addresses:  2607:f8b0:4006:81a::200e
 172.217.10.110
 
 
Pinging google.com [172.217.10.110] with 32 bytes of data:
Reply from 172.217.10.110: bytes=32 time=20ms TTL=54
Reply from 172.217.10.110: bytes=32 time=21ms TTL=54
 
Ping statistics for 172.217.10.110:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 20ms, Maximum = 21ms, Average = 20ms
Server:  UnKnown
Address:  10.0.1.1
 
Name:    yahoo.com
Addresses:  2001:4998:c:1407::501a
 2001:4998:58:200c::3:4007
 2001:4998:c:1407::5019
 2001:4998:44:2408::7019
 2001:4998:58:200c::3:4006
 2001:4998:44:2408::7018
 98.139.181.136
 206.190.38.112
 98.139.181.135
 98.138.252.222
 206.190.38.111
 98.138.252.223
 
 
Pinging yahoo.com [98.139.181.136] with 32 bytes of data:
Reply from 98.139.181.136: bytes=32 time=37ms TTL=51
Reply from 98.139.181.136: bytes=32 time=28ms TTL=51
 
Ping statistics for 98.139.181.136:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 28ms, Maximum = 37ms, Average = 32ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
  7...64 31 50 2a fe 75 ......Realtek PCIe FE Family Controller
  8...1a e3 47 12 8d 39 ......Microsoft Wi-Fi Direct Virtual Adapter
 16...28 e3 47 12 8d 39 ......Qualcomm Atheros AR9485 802.11b/g/n WiFi Adapter
  1...........................Software Loopback Interface 1
 10...00 00 00 00 00 00 00 e0 Microsoft Teredo Tunneling Adapter
 12...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0         10.0.1.1        10.0.1.34     55
         10.0.1.0    255.255.255.0         On-link         10.0.1.34    311
        10.0.1.34  255.255.255.255         On-link         10.0.1.34    311
       10.0.1.255  255.255.255.255         On-link         10.0.1.34    311
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    331
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    331
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    331
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    331
        224.0.0.0        240.0.0.0         On-link         10.0.1.34    311
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    331
  255.255.255.255  255.255.255.255         On-link         10.0.1.34    311
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 10    331 ::/0                     On-link
  1    331 ::1/128                  On-link
 10    331 2001::/32                On-link
 10    331 2001:0:9d38:6ab8:204c:787d:e7dd:b534/128
                                    On-link
 16    311 fe80::/64                On-link
 10    331 fe80::/64                On-link
 10    331 fe80::204c:787d:e7dd:b534/128
                                    On-link
 16    311 fe80::f8f0:5fe6:824:d852/128
                                    On-link
  1    331 ff00::/8                 On-link
 16    311 ff00::/8                 On-link
 10    331 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [55808] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWOW64\NLAapi.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWOW64\winrnr.dll [24064] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [67584] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [80896] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [31744] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 12 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (06/09/2017 03:48:13 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.
 
 
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.
 
System Error:
Access is denied.
.
 
Error: (06/08/2017 05:19:21 PM) (Source: Perflib) (User: )
Description: BITSC:\Windows\System32\bitsperf.dll8
 
Error: (06/07/2017 01:52:59 PM) (Source: Perflib) (User: )
Description: BITSC:\Windows\System32\bitsperf.dll8
 
Error: (06/06/2017 10:42:42 PM) (Source: Application Error) (User: )
Description: Faulting application name: LockApp.exe, version: 0.0.0.0, time stamp: 0x5819bf0d
Faulting module name: combase.dll, version: 10.0.14393.1198, time stamp: 0x590280a8
Exception code: 0xc0000602
Fault offset: 0x0000000000197b84
Faulting process id: 0x14c8
Faulting application start time: 0xLockApp.exe0
Faulting application path: LockApp.exe1
Faulting module path: LockApp.exe2
Report Id: LockApp.exe3
Faulting package full name: LockApp.exe4
Faulting package-relative application ID: LockApp.exe5
 
Error: (06/06/2017 12:53:43 PM) (Source: Perflib) (User: )
Description: BITSC:\Windows\System32\bitsperf.dll8
 
Error: (06/05/2017 04:38:08 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: THEPC)
Description: Activation of app Microsoft.Windows.ContentDeliveryManager_cw5n1h2txyewy!App failed with error: -2144927141 See the Microsoft-Windows-TWinUI/Operational log for additional information.
 
Error: (06/05/2017 04:38:08 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: THEPC)
Description: Activation of app Microsoft.Windows.ContentDeliveryManager_cw5n1h2txyewy!App failed with error: -2144927141 See the Microsoft-Windows-TWinUI/Operational log for additional information.
 
Error: (06/05/2017 04:34:03 PM) (Source: Application Error) (User: )
Description: Faulting application name: AdwCleaner (2).exe, version: 6.0.4.7, time stamp: 0x591e43a6
Faulting module name: AdwCleaner (2).exe, version: 6.0.4.7, time stamp: 0x591e43a6
Exception code: 0xc0000005
Fault offset: 0x000211de
Faulting process id: 0x1aec
Faulting application start time: 0xAdwCleaner (2).exe0
Faulting application path: AdwCleaner (2).exe1
Faulting module path: AdwCleaner (2).exe2
Report Id: AdwCleaner (2).exe3
Faulting package full name: AdwCleaner (2).exe4
Faulting package-relative application ID: AdwCleaner (2).exe5
 
Error: (06/05/2017 04:19:13 AM) (Source: Microsoft-Windows-WMI) (User: NT AUTHORITY)
Description: Event provider $Core attempted to register query "select * from __InstanceOperationEvent" whose target class "__InstanceOperationEvent" in //./ROOT/SecurityCenter namespace does not exist. The query will be ignored.
 
Error: (06/05/2017 04:18:32 AM) (Source: Microsoft-Windows-Immersive-Shell) (User: THEPC)
Description: Activation of app Microsoft.Windows.CloudExperienceHost_cw5n1h2txyewy!App failed with error: -2144927141 See the Microsoft-Windows-TWinUI/Operational log for additional information.
 
 
System errors:
=============
Error: (06/09/2017 03:44:15 PM) (Source: Service Control Manager) (User: )
Description: The Software Protection service failed to start due to the following error: 
%%1053 = The service did not respond to the start or control request in a timely fashion.
 
 
Error: (06/09/2017 03:44:15 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Software Protection service to connect.
 
Error: (06/09/2017 03:35:04 PM) (Source: Service Control Manager) (User: )
Description: The Software Protection service failed to start due to the following error: 
%%1053 = The service did not respond to the start or control request in a timely fashion.
 
 
Error: (06/09/2017 03:35:04 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Software Protection service to connect.
 
Error: (06/09/2017 03:23:06 PM) (Source: Service Control Manager) (User: )
Description: The Software Protection service failed to start due to the following error: 
%%1053 = The service did not respond to the start or control request in a timely fashion.
 
 
Error: (06/09/2017 03:23:06 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Software Protection service to connect.
 
Error: (06/09/2017 03:22:36 PM) (Source: Service Control Manager) (User: )
Description: The Software Protection service failed to start due to the following error: 
%%1053 = The service did not respond to the start or control request in a timely fashion.
 
 
Error: (06/09/2017 03:22:36 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Software Protection service to connect.
 
Error: (06/09/2017 03:20:14 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: {784E29F4-5EBE-4279-9948-1E8FE941646D}
 
Error: (06/09/2017 03:19:07 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{8D8F4F83-3594-4F07-8369-FC3C3CAE4919}{F72671A9-012C-4725-9D2F-2A4D32D65169}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable
 
 
Microsoft Office Sessions:
=========================
Error: (06/09/2017 03:48:13 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: 
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.
 
System Error:
Access is denied.
 
Error: (06/08/2017 05:19:21 PM) (Source: Perflib)(User: )
Description: BITSC:\Windows\System32\bitsperf.dll8
 
Error: (06/07/2017 01:52:59 PM) (Source: Perflib)(User: )
Description: BITSC:\Windows\System32\bitsperf.dll8
 
Error: (06/06/2017 10:42:42 PM) (Source: Application Error)(User: )
Description: LockApp.exe0.0.0.05819bf0dcombase.dll10.0.14393.1198590280a8c00006020000000000197b8414c801d2df07c54be762C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exeC:\WINDOWS\System32\combase.dll96deaee1-300b-423e-a264-8badc3dcfd99Microsoft.LockApp_10.0.14393.0_neutral__cw5n1h2txyewyWindowsDefaultLockScreen
 
Error: (06/06/2017 12:53:43 PM) (Source: Perflib)(User: )
Description: BITSC:\Windows\System32\bitsperf.dll8
 
Error: (06/05/2017 04:38:08 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: THEPC)
Description: Microsoft.Windows.ContentDeliveryManager_cw5n1h2txyewy!App-2144927141
 
Error: (06/05/2017 04:38:08 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: THEPC)
Description: Microsoft.Windows.ContentDeliveryManager_cw5n1h2txyewy!App-2144927141
 
Error: (06/05/2017 04:34:03 PM) (Source: Application Error)(User: )
Description: AdwCleaner (2).exe6.0.4.7591e43a6AdwCleaner (2).exe6.0.4.7591e43a6c0000005000211de1aec01d2de3a1e9b692bC:\Users\brendan\Downloads\AdwCleaner (2).exeC:\Users\brendan\Downloads\AdwCleaner (2).exe6fea58b8-bdc3-4d82-a71f-962407014efa
 
Error: (06/05/2017 04:19:13 AM) (Source: Microsoft-Windows-WMI)(User: NT AUTHORITY)
Description: $Coreselect * from __InstanceOperationEvent__InstanceOperationEvent//./ROOT/SecurityCenter
 
Error: (06/05/2017 04:18:32 AM) (Source: Microsoft-Windows-Immersive-Shell)(User: THEPC)
Description: Microsoft.Windows.CloudExperienceHost_cw5n1h2txyewy!App-2144927141
 
 
CodeIntegrity Errors:
===================================
  Date: 2017-06-09 15:45:15.776
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2017-06-09 15:45:15.770
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2017-06-09 15:45:15.095
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2017-06-09 15:45:15.089
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2017-06-09 15:44:32.658
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\hmpalert.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2017-06-09 15:43:19.990
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume4\Windows\System32\hmpalert.dll that did not meet the Windows signing level requirements.
 
  Date: 2017-06-09 15:35:05.988
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\hmpalert.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2017-06-09 15:34:19.792
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2017-06-09 15:34:19.787
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2017-06-09 15:23:35.228
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\hmpalert.dll because the set of per-page image hashes could not be found on the system.
 
 
=========================== Installed Programs ============================
 
4 Elements II (HKLM-x32\...\WTA-4c783a23-85cd-4bfc-bac4-6126f0e60ca7) (Version: 2.2.0.98 - WildTangent) Hidden
7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
Adobe Flash Player 25 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 25.0.0.171 - Adobe Systems Incorporated)
Airport Mania (HKLM-x32\...\WTA-82c9ff82-42cb-41ae-8da6-a6ddc4ed6dec) (Version: 2.2.0.95 - WildTangent) Hidden
Azkend 2: The World Beneath (HKLM-x32\...\WTA-9bd7a2f4-0c8b-4e59-a8da-c0d344d4a2c2) (Version: 2.2.0.98 - WildTangent) Hidden
Bejeweled 3 (HKLM-x32\...\WTA-feb8350d-a1a0-4755-901b-d410d9e37d26) (Version: 2.2.0.98 - WildTangent) Hidden
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Bounce Symphony (HKLM-x32\...\WTA-a9690ced-3a73-469a-846e-7ccb4cc885fc) (Version: 2.2.0.97 - WildTangent) Hidden
Build-a-lot (HKLM-x32\...\WTA-d1c68664-f9b2-4ad8-ba17-a373e8dd993d) (Version: 2.2.0.98 - WildTangent) Hidden
Classic Shell (HKLM\...\{383BB30A-B4A7-4666-9A83-22CFA8640097}) (Version: 4.3.0 - IvoSoft)
Cradle Of Egypt Collector's Edition (HKLM-x32\...\WTA-2d145fdf-ca81-4df9-80d9-c3d9bba6d1c2) (Version: 2.2.0.110 - WildTangent) Hidden
Cradle of Rome 2 (HKLM-x32\...\WTA-8d1ab7ee-419c-4503-bd3f-fef700cb9eb6) (Version: 2.2.0.98 - WildTangent) Hidden
Curse at Twilight (HKLM-x32\...\WTA-e09ed03c-943e-466d-a5a4-bdd8eb8ca7ad) (Version: 3.0.2.32 - WildTangent) Hidden
CyberLink LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.5.6805 - CyberLink Corp.)
CyberLink Media Suite 10 (HKLM-x32\...\InstallShield_{1FBF6C24-C1fD-4101-A42B-0C564F9E8E79}) (Version: 10.0.5.3103 - CyberLink Corp.)
CyberLink Power2Go 8 (HKLM-x32\...\InstallShield_{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2}) (Version: 8.0.5.3215 - CyberLink Corp.)
CyberLink PowerDVD 12 (HKLM-x32\...\InstallShield_{B46BEA36-0B71-4A4E-AE41-87241643FA0A}) (Version: 12.0.2.3212 - CyberLink Corp.)
CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 5.0.2.3511 - CyberLink Corp.)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Delicious: Emily's Childhood Memories Premium Edition (HKLM-x32\...\WTA-121059a1-eb17-47d7-a905-6ce544e4076c) (Version: 3.0.2.32 - WildTangent) Hidden
Energy Star (HKLM-x32\...\{FC0ADA4D-8FA5-4452-8AFF-F0A0BAC97EF7}) (Version: 1.0.9 - Hewlett-Packard Company)
Farm Frenzy (HKLM-x32\...\WTA-51df3864-31d4-4789-9140-a9abd83ffaec) (Version: 2.2.0.98 - WildTangent) Hidden
Fishdom 3: Collector's Edition (HKLM-x32\...\WTA-dc050b11-c3b6-4ec1-aa7e-a26025ff2e8b) (Version: 3.0.2.38 - WildTangent) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 58.0.3029.110 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.5 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
Governor of Poker 2 Premium Edition (HKLM-x32\...\WTA-6d600ef7-efe1-45e8-8d17-e5fe8985a056) (Version: 2.2.0.110 - WildTangent) Hidden
Hewlett-Packard ACLM.NET v1.2.2.3 (HKLM-x32\...\{6F340107-F9AA-47C6-B54C-C3A19F11553F}) (Version: 1.00.0000 - Hewlett-Packard Company) Hidden
HitmanPro.Alert (HKLM\...\HitmanPro.Alert) (Version: 2.6.5.77 - SurfRight B.V.)
House of 1000 Doors: Family Secrets (HKLM-x32\...\WTA-6816ef68-de2e-4a5f-b9ac-a0325b0edc6c) (Version: 2.2.0.98 - WildTangent) Hidden
HP Documentation (HKLM-x32\...\{8126E380-F9C6-4317-9CEE-9BBDDAB676E5}) (Version: 1.1.0.0 - Hewlett-Packard)
HP Registration Service (HKLM\...\{D1E8F2D7-7794-4245-B286-87ED86C1893C}) (Version: 1.2.7127.4628 - Hewlett-Packard)
HP SimplePass (HKLM-x32\...\InstallShield_{314FAD12-F785-4471-BCE8-AB506642B9A1}) (Version: 8.00.57 - Hewlett-Packard)
HP Support Assistant (HKLM-x32\...\{79C54A05-F146-4EA0-8A70-D4EFE6181E52}) (Version: 8.4.14.41 - Hewlett-Packard Company)
HP Support Information (HKLM-x32\...\{B2B7B1C8-7C8B-476C-BE2C-049731C55992}) (Version: 13.00.0000 - Hewlett-Packard)
HP Support Solutions Framework (HKLM-x32\...\{55065080-504F-43BB-BE00-36B80D7D39A5}) (Version: 12.7.22.13 - Hewlett-Packard Company)
Inst5675 (HKLM\...\{2DE6247C-7077-451B-8BA7-FFD1A2ABBB47}) (Version: 8.00.57 - Softex Inc.) Hidden
Inst5676 (HKLM\...\{878F6913-7421-4713-97F7-0A736EE2A188}) (Version: 8.00.57 - Softex Inc.) Hidden
Jewel Match 3 (HKLM-x32\...\WTA-71469d4a-c209-4c10-9ce8-be71250c360a) (Version: 2.2.0.98 - WildTangent) Hidden
John Deere Drive Green (HKLM-x32\...\WTA-61d35d58-782a-4cb1-bc4e-4b590a2482b6) (Version: 2.2.0.95 - WildTangent) Hidden
King Oddball (HKLM-x32\...\WTA-25d08704-5e29-4a9a-91a0-1a29786c8f26) (Version: 3.0.2.48 - WildTangent) Hidden
Luxor Evolved (HKLM-x32\...\WTA-0e4e274e-a04e-4729-8c61-1c330a667f7d) (Version: 2.2.0.98 - WildTangent) Hidden
Mahjongg Dimensions Deluxe (HKLM-x32\...\WTA-c3519182-1a33-4e1b-b303-ea814010c15b) (Version: 2.2.0.95 - WildTangent) Hidden
Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
Microsoft Office 365 - en-us (HKLM\...\O365HomePremRetail - en-us) (Version: 16.0.8067.2115 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50906.0 - Microsoft Corporation)
Microsoft SkyDrive (HKCU\...\SkyDriveSetup.exe) (Version: 16.4.6013.0910 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Microsoft Works 6-9 Converter (HKLM-x32\...\{95140000-0137-0409-0000-0000000FF1CE}) (Version: 14.0.6120.5002 - Microsoft Corporation)
Movie Maker (HKLM-x32\...\{45898170-E68C-4F02-AA35-C2186BF347A3}) (Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{B39A6825-EA20-43EA-AB2D-A6BC0298D9A1}) (Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Mozilla Firefox 47.0.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 47.0.1 (x86 en-US)) (Version: 47.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 47.0.1.6018 - Mozilla)
Mystery P.I. - Curious Case of Counterfeit Cove (HKLM-x32\...\WTA-c08cd0b6-0d52-4a26-9c4c-c3c08d105c3b) (Version: 2.2.0.98 - WildTangent) Hidden
Office 16 Click-to-Run Extensibility Component (HKLM-x32\...\{90160000-008C-0000-0000-0000000FF1CE}) (Version: 16.0.8067.2115 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Extensibility Component 64-bit Registration (HKLM\...\{90160000-00DD-0000-1000-0000000FF1CE}) (Version: 16.0.8067.2115 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Licensing Component (HKLM\...\{90160000-008F-0000-1000-0000000FF1CE}) (Version: 16.0.8067.2115 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Localization Component (HKLM-x32\...\{90160000-008C-0409-0000-0000000FF1CE}) (Version: 16.0.7967.2073 - Microsoft Corporation) Hidden
Peggle Nights (HKLM-x32\...\WTA-27b6d023-5310-40bb-90ba-078e29fcb5fe) (Version: 2.2.0.98 - WildTangent) Hidden
Penguins! (HKLM-x32\...\WTA-ac1dd9d3-87a2-4cd8-a56b-7af780bd6e7c) (Version: 2.2.0.98 - WildTangent) Hidden
Pinger (HKLM-x32\...\{9B56B031-A6C0-4BB7-8F61-938548C1B759}) (Version: 1.1.1.2 - Pinger Inc.) Hidden
Pinger (HKLM-x32\...\Pinger 1.1.1.2) (Version: 1.1.1.2 - Pinger Inc.)
Plants vs. Zombies - Game of the Year (HKLM-x32\...\WTA-e69cc6ba-a832-4148-8c17-8eb39f861e9f) (Version: 2.2.0.98 - WildTangent) Hidden
Polar Bowler (HKLM-x32\...\WTA-38d97d55-17bb-44d9-9e0f-8e2754720843) (Version: 2.2.0.97 - WildTangent) Hidden
Qualcomm Atheros Driver Installation Program (HKLM-x32\...\{C3A32068-8AB1-4327-BB16-BED9C6219DC7}) (Version: 10.0 - Qualcomm Atheros)
RealDownloader (HKLM-x32\...\{2259DBC1-EFFB-42B5-BA35-DFC0AAB2B3FB}) (Version: 17.0.9 - RealNetworks, Inc.) Hidden
RealNetworks - Microsoft Visual C++ 2008 Runtime (HKLM-x32\...\{7770E71B-2D43-4800-9CB3-5B6CAAEBEBEA}) (Version: 9.0 - RealNetworks, Inc) Hidden
RealNetworks - Microsoft Visual C++ 2010 Runtime (HKLM\...\{21E47F47-C9A7-4454-BA48-388327B0EA00}) (Version: 10.0 - RealNetworks, Inc) Hidden
RealNetworks - Microsoft Visual C++ 2010 Runtime (HKLM-x32\...\{AAECF7BA-E83B-4A10-87EA-DE0B333F8734}) (Version: 10.0 - RealNetworks, Inc) Hidden
RealPlayer Cloud (HKLM-x32\...\RealPlayer 17.0) (Version: 17.0.9 - RealNetworks)
Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 6.2.9200.29068 - Realtek Semiconductor Corp.)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 8.20.815.2013 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7548 - Realtek Semiconductor Corp.)
RealUpgrade 1.1 (HKLM-x32\...\{28C2DED6-325B-4CC7-983A-1777C8F7FBAB}) (Version: 1.1.0 - RealNetworks, Inc.) Hidden
Recovery Manager (HKLM-x32\...\{44B2A0AB-412E-4F8C-B058-D1E8AECCDFF5}) (Version: 5.5.0.7015 - CyberLink Corp.) Hidden
Roads of Rome 3 (HKLM-x32\...\WTA-bafb5a05-dc97-4f9a-b054-c9fd461d2d33) (Version: 2.2.0.98 - WildTangent) Hidden
SoulseekQt (HKLM-x32\...\SoulseekQt) (Version:  - )
StartW8 1.2.44.0 (HKLM-x32\...\{A450BA76-BEA5-475B-9DD1-A1A0292B6F0B}) (Version: 1.2.44.0 - SODATSW spol. s r. o.)
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 5.7.1018 - SUPERAntiSpyware.com)
Tales of Lagoona (HKLM-x32\...\WTA-9347bed9-2306-4286-a8a7-0f7edd2c0b27) (Version: 2.2.0.110 - WildTangent) Hidden
Update Installer for WildTangent Games App (HKLM-x32\...\{2FA94A64-C84E-49d1-97DD-7BF06C7BBFB2}.WildTangent Games App) (Version:  - WildTangent) Hidden
UpdateService (HKLM-x32\...\{E3AE96D6-E196-45B4-AF62-2B41998B9E37}) (Version: 1.0.0 - RealNetworks, Inc.) Hidden
Vacation Quest™ - Australia (HKLM-x32\...\WTA-431ba82d-88e7-4eb9-91ed-e4098ebb1d86) (Version: 3.0.2.32 - WildTangent) Hidden
WildTangent Games (HKLM-x32\...\WildTangent wildgames Master Uninstall) (Version: 1.0.4.0 - WildTangent)
WildTangent Games App (HP Games) (HKLM-x32\...\{70B446D1-E03B-4ab0-9B3C-0832142C9AA8}.WildTangent Games App-hp) (Version: 4.0.10.15 - WildTangent) Hidden
Winamp (HKLM-x32\...\Winamp) (Version: 5.666  - Nullsoft, Inc)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3508.0205 - Microsoft Corporation)
Youda Jewel Shop (HKLM-x32\...\WTA-a370a1f3-32cd-4ea1-acb9-fda9669050dd) (Version: 3.0.2.32 - WildTangent) Hidden
Zuma's Revenge (HKLM-x32\...\WTA-b31432a5-ea9b-48cf-9819-266fbf68fa5b) (Version: 2.2.0.98 - WildTangent) Hidden
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 57%
Total physical RAM: 3541.71 MB
Available physical RAM: 1513.72 MB
Total Virtual: 5973.71 MB
Available Virtual: 3287.32 MB
 
========================= Partitions: =====================================
 
1 Drive c: (Windows) (Fixed) (Total:449.07 GB) (Free:343.87 GB) NTFS
2 Drive d: (Recovery Image) (Fixed) (Total:14.77 GB) (Free:1.83 GB) NTFS
4 Drive f: (FreeAgent Drive) (Fixed) (Total:465.76 GB) (Free:243.21 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\THEPC
 
Administrator            brendan                  DefaultAccount           
Guest                    
 
========================= Restore Points ==================================
 
23-05-2017 18:23:43 Windows Update
31-05-2017 22:47:30 Windows Update
09-06-2017 19:48:00 Windows Update
 
**** End of log ****
 
 
 
 
 
 
Results of screen317's Security Check version 1.014 --- 12/23/15  
   x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
Windows Defender   
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Adobe Flash Player 25.0.0.171  
 Mozilla Firefox (47.0.1) 
 Google Chrome (58.0.3029.110) 
 Google Chrome (SetupMetrics...) 
````````Process Check: objlist.exe by Laurent````````
 Windows Defender MSMpEng.exe 
 Windows Defender MpCmdRun.exe   
 Windows Defender MSASCuiL.exe   
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:  % 
````````````````````End of Log``````````````````````

Edited by amiri baraka, 09 June 2017 - 02:51 PM.


#7 amiri baraka

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Posted 09 June 2017 - 02:56 PM

 
System Restore Policy: 
========================
 
 
Security Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\dnsapi.dll => File is digitally signed
C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
 
 
**** End of log ****


#8 amiri baraka

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Posted 09 June 2017 - 04:29 PM

Copyright 2008-2017 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 06/09/2017 05:26:20 PM in x64 mode.
Windows Version: Windows 10 Home 
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * No malware processes found to kill.
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * No issues found.
 
Checking Windows Service Integrity: 
 
 * gagp30kx [Missing Service]
 * IEEtwCollectorService [Missing Service]
 * IoQos [Missing Service]
 * nv_agp [Missing Service]
 * TimeBroker [Missing Service]
 * uagp35 [Missing Service]
 * uliagpkx [Missing Service]
 * WcsPlugInService [Missing Service]
 * wpcfltr [Missing Service]
 * WSService [Missing Service]
 
 * agp440 [Missing ImagePath]
 
 * AJRouter => %SystemRoot%\system32\svchost.exe -k LocalServiceNetworkRestricted [Incorrect ImagePath]
 * WpnService => %systemroot%\system32\svchost.exe -k netsvcs [Incorrect ImagePath]
 
 * vmicrdv => %SystemRoot%\System32\icsvcext.dll [Incorrect ServiceDLL]
 * vmicvss => %SystemRoot%\System32\icsvcext.dll [Incorrect ServiceDLL]
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * No issues found.
 
Program finished at: 06/09/2017 05:27:32 PM
Execution time: 0 hours(s), 1 minute(s), and 11 seconds(s)
 
 
I ran Malware and Malware Root and neither found any viruses, so I'm not sure there are logs with those. I can't find them. Initially, I ran Minitoolbox by checking all the boxes accidentally. So I ran it again with the ones you wanted. My bad. Hope that did not hurt the process.
 
Thanks again for your help.

Edited by amiri baraka, 09 June 2017 - 04:30 PM.


#9 Broni

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Posted 09 June 2017 - 04:33 PM

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode and save to your Desktop.

  • Double click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator
  • The tool will start to update the database if one is required.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Logfile button.
  • A window will open which lists the logs of your scans.
  • Click on the Scan tab.
  • Double-click the most recent scan which will be at the top of the list....the log will appear.
  • Review the results...see note below
  • After reviewing the log, click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[CX].txt) will open automatically (where the largest value of X represents the most recent report).
  • To open a Cleaning log, launch AdwareClearer, click on the Logfile button, click on the Cleaning tab and double-click the log at the top of the list.
  • Copy and paste the contents of AdwCleaner[CX].txt in your next reply.
  • A copy of all logfiles are saved to C:\AdwCleaner.


-- Note: The contents of the AdwCleaner log file may be confusing. Unless you see a program name or entry that you recognize and know should not be removed, don't worry about it. If you see an entry you want to keep, return to AdwCleaner before cleaning...all detected items will be listed (and checked) in each tab. Click on and uncheck any items you want to keep.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Download Sophos Free Virus Removal Tool and save it to your desktop.
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program


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#10 amiri baraka

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Posted 10 June 2017 - 12:18 AM

Getting user folders. Stopping running processes. Emptying Temp folders. User: All Users User: brendan ->Temp folder emptied: 872550386 bytes ->Temporary Internet Files folder emptied: 236461285 bytes ->FireFox cache emptied: 9929515 bytes ->Google Chrome cache emptied: 391051763 bytes ->Flash cache emptied: 552 bytes User: Default ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 0 bytes User: Default User ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 0 bytes User: Default.migrated User: Public %systemdrive% .tmp files removed: 0 bytes %systemroot% .tmp files removed: 0 bytes %systemroot%\System32 .tmp files removed: 0 bytes %systemroot%\System32 (64bit) .tmp files removed: 0 bytes %systemroot%\System32\drivers .tmp files removed: 0 bytes Windows Temp folder emptied: 329744976 bytes Emptying RecycleBin. Do not interrupt. RecycleBin emptied: 1606418447 bytes Process complete! Total Files Cleaned = 3,287.00 mb

#11 amiri baraka

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Posted 10 June 2017 - 12:30 AM

ADW Scan came up clean. The only thing "wrong" I can find is that the internet connection seems to want to reset itself every time I use it. 


Edited by amiri baraka, 10 June 2017 - 12:32 AM.


#12 amiri baraka

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Posted 10 June 2017 - 01:05 AM

Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.1.3 (04.10.2017)
Operating System: Windows 10 Home x64 
Ran by brendan (Administrator) on Sat 06/10/2017 at  1:33:16.24
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
File System: 0 
 
 
 
 
Registry: 2 
 
Successfully deleted: HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{C634EB96-7E41-4403-A484-D66A8B979E35} (Registry Key)
Successfully deleted: HKLM\Software\Microsoft\Internet Explorer\SearchScopes\{C634EB96-7E41-4403-A484-D66A8B979E35} (Registry Key)
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sat 06/10/2017 at  2:00:10.76
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


#13 amiri baraka

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Posted 10 June 2017 - 02:47 PM

Sophus said my computer was clean. What do you think?


Edited by amiri baraka, 10 June 2017 - 05:05 PM.


#14 Broni

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Posted 10 June 2017 - 07:33 PM

Your computer is clean p3879546.jpg

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download 51a5ce45263de-delfix.pngDelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create registry backup
  • Purge System Restore
  • Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Scan without installing plugin" and then on "Scan now")

5. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

6. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly (you need to redownload these tools since they were removed by DelFix).

7. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

8. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

9. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

10. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry3187642

11. Please, let me know, how your computer is doing.


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#15 amiri baraka

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Posted 10 June 2017 - 10:01 PM

Great. Thanks so much.  You guys are incredible. 






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