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I am normrf, and need help to get my HP laptop running...


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#1 normrf

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Posted 04 June 2017 - 04:39 PM

I purchased a HP ze2120ca Laptop running Windows XP Home Edition new from Staple back in 2005 and it always had been running pretty good other that it started to run a little slow so it searched online for a way to speed it up some and i came across this program that would do it (so it said) it is called..

​Getintopc.com_Dell_Windows_XP_Home_Edition.daa and what it did when I downloaded it and ran it in my PC it appeared to wipe my Laptop clean including my WIFI on my PC which wont even light up... All I can bring up is my BIOS and that is all.... Now for more bad luck, I some how lost all my CD Disks that came with it. I do have the KEY NUMBER that is on the under side of the Laptop... I would sure appreciate any assistance that will help me get it back up and running...  

I know I can take it to a Computer company here in my city to have it repaired, but being a retired Senior with no work pension, it is what I am trying to avoid.

If some one wants to contact me by email, that is fine.. I can be reached at.....Thank you

 

[e-mail address redacted] britechguy

 

See Forum Rule:  All help must be provided in the forums or on our IRC Chat channel. We do not allow support to be provided or requested via personal message, email, or remote desktop control programs (Logmein, TeamViewer, etc).


Edited by hamluis, 04 June 2017 - 05:02 PM.
Redacted e-mail address - britechguy. Moved from XP to Am I Infected - Hamluis.


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#2 hamluis

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Posted 04 June 2017 - 05:01 PM

Worth A Read.

 

Topic moved to Am I Infected.

 

Louis



#3 buddy215

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Posted 04 June 2017 - 05:24 PM

I suggest you try using a FREE LIVE Linux OS. You can use it without installing to see if it is compatible with you and your computer's hardware.

It will run from your CD-ROM and memory....does not need the hard drive or use it.

For more info on which Linux OS is best for you and your hardware start a new topic in BC's Linux Forum....

 

If that proves successful then you can install it using the same DVD you used as a Live DVD or CD.

No more hassle with security programs and using a Windows XP OS that is a big risk.


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#4 GoofProg

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Posted 04 June 2017 - 07:23 PM

From what I can think of it, you used a dell ISO to restore your HP laptop.  Just download HP drivers from their site.



#5 normrf

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Posted 04 June 2017 - 07:29 PM

I would love to be able to download drivers from HP, but I don't even have a search bar or cant get WIFI to my HP laptop, so I am still stumped on what to do... do you have any other ideas that may help me?



#6 Al1000

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Posted 05 June 2017 - 07:04 AM

+1 on installing Linux; which ordinarily includes all the drivers you need, on the Linux DVD. That would seem to be by far the easiest, and most secure option in this instance.

#7 normrf

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Posted 05 June 2017 - 02:52 PM

is there a special place for me to download it, I have to use this computer as my hp laptop has no search bar or anything else except BIOS that I can get



#8 Al1000

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Posted 05 June 2017 - 03:02 PM

There are several different websites for different Linux operating systems.

In the first instance, I suggest starting a new topic in the Linux forum so that members can advise which Linux operating systems might be most suitable for you and your hardware.

Edited by Al1000, 05 June 2017 - 03:03 PM.


#9 normrf

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Posted 05 June 2017 - 04:03 PM

Thanks for your information Global.. I have decided and just ordered a CD Linux Mint  from the Company and info that you previously sent me.

Again, Thank you



#10 Al1000

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Posted 05 June 2017 - 04:43 PM

You're more than welcome.

I hope the DVD is suitable for your computer.




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