My user name is normrf... I live in Northern Ontario Canada... I joined bleepingcomputer that i found online while trying to get help for my HP Laptop which i have been trying to do for well over a year. I suppose i just wasnt on the proper site, and hope that this site will be able to help me get my HP Laptop up and running again... I will post my problem in the proper area,, I hope... and i hope to hear from someone soon.. Thank you all for reading my comments and thank everyone in advance for helping me out on my PC... i am not very computer savvy but i sure will try whatever anyone wants me to try.