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Webcam doesn't work on my Dell Laptop since I bought it.

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#1 baazi


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Posted 04 June 2017 - 11:58 AM

Webcam doesn't work on my Dell Laptop since I bought it.  Whenever I try to launch the camera I see the following error message:



it looks like another app is using the camera already. if you need it, here's the error code 0xA00F4243(0xC00D3704)

I have Windows 10 on my laptop, and I tried to solve the problem by chosing the troubleshooting feature from control panel but didn't solve this problem.
Please assist.

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#2 mikey11


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Posted 04 June 2017 - 01:26 PM

you paid for a working camera, and it does not work....take it back


there is no reason why warranty should not cover it




Edited by mikey11, 04 June 2017 - 01:28 PM.

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